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West Country HVAC

Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair, Electric Boiler or Radiator Heating System - Repair - For Business,

About us

We have been a family owned and operated heating and air conditioning company for over 25 years and all 25 have been in the High Desert Area. We have excellent technicians with an average of 10 yrs experience and hundreds of homes worked on. Our installation crew have worked on houses, hospitals, schools, churches, commercial buildings and other residential projects. Our Billing Procedures- Our Trip & Diagnose fee to most areas is $69.95 and most of the time the trip fee is waived but that is dependent on the type of repair performed. We do have a flat rate book that takes the guessing out of pricing and reassures the customer that we are fair to all customers. All repairs are expected to be paid at time of completion with cash, check, or credit card.We also offer our Comfort Club Membership which is a 1 year, 2 trip maintenance plan to help the homeowner extend the equipment life, maximize energy savings, and give peace of mind to the homeowner. - $150.00 We offer multiple brands of equipment including: Day and Night, York, Rheem, Carrier, Trane, Goodman, Amana, Comfortmaker, and Gaurdian. We also offer discounts for senior citizens, military, and comfort club members.

Business highlights

Se habla espanol
Emergency services offered
44 years of experience

Services we offer

Residential & commercial repair, ducting replacement and allergy remedying systems. We also offer basic water heater replacement and minisplit systems. We also offer these services through licensed and bonded 3rd party subcontractors: Air duct cleaning & Insulation Replacement, high efficiency systems, demolition, installation and upgrades of heating and air conditioning systems. We offer budgetary systems, replacement, swamp coolers, wifi thermostats

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%
Showing 1-3 of 3 reviews
Kathy P.
Oct 2023
5.0
Google Review
Miguel was awesome. On time, very professional and courteous. Went above and beyond when providing maintenance to my HVAC system. Realizing the age of my system was almost 10 years old so went ahead and checked extra and found a crack in the system that could have caused a leak of Carbon Monoxide. He also showed us that our ducts were coming apart. Unfortunately that caused us to have to buy a new system but it will be well worth it in the long run. Our lives are worth it. Thank you Miguel.

Nivia V.
Mar 2016
3.0
$8,500
The work was done and there were no problems with the work (that I was not aware they did)
HOWEVER, my issue is that a bill was generated for this service on August 15, 2015, and I was NEVER given the bill either by West Country HVAC, or the contractor (Crew Construction in Hesperia) that called them.  

Fast forward to last week, I received two voice mails asking me to call for a bill I didn't know existed.  After careful research of my previous year's checking accounts records, I tracked down the events leading to the service.  Needless to say, this was very time consuming and stressful.  I am paying the bill, but requesting written authorization (by me) for their original services/estimate. 

I would like to know how a business does unauthorized work, does not directly bill their clients for the work, and then expects them to pay on a timely basis?
Response from

"[Member Name Removed], I apologize for any confusion this had. Crew Construction ordered the work for this address last September and all authorizations would have gone through Crew Construction. In regards to the invoice, the full amount of $85.00 has been waived due to any confusion between Crew Construction, West Country HVAC, and yourself. I apologize for any inconvenience."


Alice R.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Deborah H.
Jan 2016
1.0
unknown
Response from

"Good Morning [Member Name Removed], I am sorry to hear that our company has failed to meet your expectations. We would like to look into the situation and see how we could have improved your experience; however, we were unable to find any information related to your address, name, and/or appointment time. Please respond so we may be able to better serve you as we do not have any record of servicing you or your home. Thank you."


Dennis M.
Nov 2015
5.0
Yes, I recommend this pro
$25,000
unknown

Christopher V.
Jul 2014
5.0
Yes, I recommend this pro
$10,000
Did a good job installing my new thermostat. Fair price, only concern was the guy showed up 5-7 hours before my scheduled appointment time without confirming if that was going to OK

Abe L.
Jul 2014
5.0
Yes, I recommend this pro
unknown

Doug W.
Oct 2013
5.0
Yes, I recommend this pro
unknown

Edward A.
Oct 2013
5.0
Yes, I recommend this pro
unknown

Brenda V.
Oct 2013
5.0
Yes, I recommend this pro
The work turned out good.

Robert S.
Oct 2013
5.0
Yes, I recommend this pro
$7,500
The technician who came out was very professional and a real nice guy. They did a fine job with the work.

Terri B.
Oct 2013
5.0
Yes, I recommend this pro
Everything worked out well and it was easy to schedule to an appointment.

David S.
Jan 2013
5.0
Yes, I recommend this pro
$40,000
Their tech JIM, new what to do, tested everything and I am happy with the results.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

West Country HVAC is currently rated 4.3 overall out of 5.
West Country HVAC accepts the following forms of payment: CreditCard
Yes, West Country HVAC offers free project estimates.
No, West Country HVAC does not offer eco-friendly accreditations.
No, West Country HVAC does not offer a senior discount.
Yes, West Country HVAC offers emergency services.
No, West Country HVAC does not offer warranties.

Contact Information

10360 I AVE, Hesperia, CA 92345

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