Owner operated. Specialized in marble or any natural stone restoration/maintenance. Ceramic/porcelain tile cleaning/sealing. Grout repairs. Residential-commercial. One time service and maintenance programs. Floors, walls, counter tops, entry ways, interior and exterior.
Residential & commercial, bathroom floors, bathtub tops, cleaning & sealing., cracked or broken marble patching with color matching material, foyers, graffiti removal, granite, grout cleaning & repair, interior & exterior, kitchen counter tops & back splashes, limestone, lobby floors, marble, onyx, patios & decks, restoration & maintenance of natural stones, scratch & stain removal, shower walls, slate, table tops, terrazzo, travertine, vanity-coutertops
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
4% | ||
0% | ||
0% | ||
1% |
I found MB Marble Resurfacing through Angies List. I reached out to Mario (the owner) and scheduled him to visit our home and provide an estimate for polishing and sealing of all the granite surfaces in our kitchen (counter tops, backsplashes and island) and to fill numerous holes in our downstairs travertine tile floor (we have travertine tile in the kitchen and nook, plus in the main entrance hallway).
We bought the house brand new back in 2000. The kitchen and tile have seen a reasonable amount of traffic over that time. We have never had the granite professionally cleaned before (we tend to keep it clean by wiping down with soapy water). Most of the granite is in great condition, but the areas behind the kitchen sink and the stovetop were worse for wear, and the area behind the stovetop was greasy.
We have attempted to fill some small holes in the travertine floor ourselves over time, but more holes had appeared and it was time to get professional help.
Tomas arrived just before 8:00am on 11/7/2014 to work on the job. Tomas was very clear on what he was going to do in terms of refinishing the granite and the travertine. We toured the areas to be worked on and I pointed out the areas of concern for me (backsplash behind stove, holes and cracks in floor).
Tomas got started on the job and about 90 minutes later let me know the treatment on the granite was complete. He did a wonderful job! All the granite looks brand new. He then got to work on the travertine tiles which took about 2 hours. Tomas recommended the tile surface be left to dry for about 5 hours, which we did.
One day later we noticed a couple of minor issues with the travertine fixes. Tomas missed one small area where there were 2 holes. And one of the holes he had filled (just about the biggest hole), the level of the filling had dropped so it was not level with the tile surface.
I reached out to Mario and asked if we could have someone stop by to address the minor issues. Mario was happy to assist. He scheduled Tomas to come out again a couple of days later. Tomas arrived as scheduled and the job was completed.
I am very impressed with the courtesy and professionalism of Mario and Tomas. They did an outstanding job. I have no hesitation in recommending them, and I will be using their services again in the future.
After making an initial call to Mario, he came by within just a day or two to take a look at the project and provided an estimate. He worked with me on the estimate and scope of work to bring it into the range of my budget and then scheduled things in a way that would allow me to always have a working bathroom at all times.
Mario scheduled Tomas to came out to do the work and everything was fantastic - we are thrilled with how wonderful the stone looks now. It's like we have brand new bathrooms!
Tomas was punctual, very polite and clean while working (he removed his shoes to walk on any carpets without me even asking!), and excellent at stone restoration. He explained everything he was doing and checked in at each stage of work to make sure I was happy with the results.
We've had other contractors try to do similar stone cleaning and restoration in the past, but the work was nowhere near the
quality of this work. I highly recommend MB Marble and would definitely hire them again.
"Mr. [member name removed], I wanted to tell you how much I appreciate the opportunity to have serviced your countertops and for taking the time to write such a great review. I can not thank you enough. I hope to see you for the next yearly service. Best,"
"(removed member name), I can understand your disappointment. Some things you can not control. The person scheduled to do your work called in sick the night before and still has not returned to work. I had left you a message of confirmation the same night, a few hours before he called. Then called you in the morning trying to reschedule. You emailed me pictures of the areas on the evening of the 21st and gave you price based on that. We may have scheduled it the next day, the 22nd. That is 2 weeks. But I still wanted to apologize to you for the last minute change. Again, some things you can not control. I just wish you give us the opportunity to work with you in the future. Kindly,"
These things never go as planned, but Mario's guy did a great job and we were happy w/ the end result. I would definitely use these guys again.
Please know, that any "deal" that you buy from Angie's List is only a teaser...your bill will be way more than the "deal" and I want to stress, that comment is not a reflection on Mario, but a reflection on Angie's list.
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.