At Universal Appliances Service, Inc., we provide extremely professional, careful and efficient appliance repair service at very reasonable rates. Our service technicians are well trained, skillful, and have been in the appliance business for many years. Thus, we are able to repair all major household appliances. We are licensed and fully insured. Please call us to schedule an appointment and we will be happy to take care of your appliances in a manner which is competent, courteous and satisfactory to you .
Description of Work: fixed refrigerator in less then one hour
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Roslyn W.
06/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Very efficient and knowledgeable
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert D.
06/2016
1.0
appliance repair
 + -1 more
unknown
Description of Work: They came out because our washing machine wasn't working. They came out more than once. They suggested replacing the drain pump which we did but it didn't work. The second person that came out said it was the control board which we replaced. The washing machine still didn't work. The second person that came out was their Samsung expert. Washing machine is still not working.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$70
Scott L.
05/2016
1.0
appliance repair
 + -1 more
unknown
Description of Work: They do not work in my area, so i would like a refund
Rating Category
Rating out of 5
value
1.0
$75
TERRY & KIM F.
05/2016
5.0
appliance repair
 + -1 more
We will use them again.
Description of Work: We use Universal Appliance. They last repaired our washing machine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Shelley Z.
05/2016
2.0
appliance repair
 + -1 more
unknown
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$300
michael D.
05/2016
1.0
appliance repair
 + -1 more
unknown
Description of Work: washer only worked one time, i was told part was replaced but im doubtful. i asked for refund. they returned the check in my old address which is whats on the check.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Effie B.
04/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$200
Pat G.
04/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: They 1st looked @ the problems - stove/oven light & dishwasher not draining, then came back to fix them. The service rep called about the issues, got the okay & took a credit card since I couldn't be there. It was all quick & efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
TERRY & KIM F.
04/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
dinah G.
03/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: replaced Ice maker in freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brett S.
03/2016
2.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
ERIN H.
03/2016
4.0
appliance repair
 + -1 more
unknown
Description of Work: COULD NOT FIX THE PROBLEM DUE TO THE UNAVAILABILITY OF THE NEEDED PART
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Christine B.
03/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: They came and evaluated my washing machine. They told me the cost of repairs was greater than the cost of a new machine. I made a decision to buy a new machine
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Cynthia M.
02/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Lisa B.
02/2016
5.0
appliance repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Blanca M.
02/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Cleaned coils which, shame on us, had never been cleaned since fridge was installed 12 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Bennie B.
02/2016
1.0
appliance repair
 + -1 more
70.00
Description of Work: After much delay and only after assistance from Angies list the provider came to look at my appliances. He promised to contact me within a week to come back and complete the job. Its been more than three weeks and I have nit heard from him..
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$70
JOAN B.
02/2016
3.0
appliance repair
 + -1 more
unknown
Description of Work: Inspected ovens. Some of what they told us was accurate. Other information not accurate. Basically they gave us bad news... Don't want to shoot the messenger but the incorrect information caused a problem until we consulted another provider.
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
4.0
punctuality
4.0
$75
Holly H.
02/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Igor was lovely and fixed my freezer very quickly. He came by first to assess the appliances, ordered the parts, confirmed I still wanted the service and then came within the window we agreed upon. He was very professional and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Angela C.
09/2012
5.0
appliance repair
 + -1 more
We found Igor through our home warranty company, Fidelity, but we would use his services whether or not our warranty covered them simply because he is unlike anyone else. Igor is completely thorough, knowledgeable, and sympathetic to the plight of the homeowner. He understands that we are not looking for quick fixes or half measures. He also never likes to see us pay for something we should not. Our appliances came new with the house we purchased but they are all from Italy and are obscure to most repairmen. What little paperwork and instructions we have are in Italian and all the replacement parts are foreign. When fixing the range hood, Igor made sure that he sourced the computer that operates it in Czechoslovakia and what parts he could here in the states so that it was fixed properly. When he determined that our refrigerator was in need not of repair but of replacement, he personally spent time with our insurance company to explain the issue in depth. He will never pretend to be able to fix something that cannot be fixed just to satisfy insurance, and I know that he will continue to see each problem through to conclusion. As a result, though I have never written a recommendation for anyone else, I was inspired to write this one as Igor is a cut above the rest. I am sure you will be as happy to know him as we are.
Description of Work: Igor has come to service our built-in refrigerator, our dishwasher, and our range hood/fan over a period of two years. Problems have included a broken range fan, a dishwasher than was making the wood that encased it expand and not close properly, and a refrigerator with a significant compressor problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Response from Universal Appliance Service Inc
Thank you wary much for your business, we appreciate you taking time to write this review.
Yasmin A.
03/2012
5.0
appliance repair
 + -1 more
I will only use Universal repair from now on because they are reliable and professional.
Description of Work: The dishes in my 10 year old GE dishwasher were not getting cleaned. I got serveral estimates for the repair. The estimates were so high that I was thinking of just buying a new one. Suprisingly Universal gave me an estimate for $150. Sergey arrived to repair my washer, and he was efficient, punctual and more importantly honest. The dishwasher is working perfectly now and I have saved myself a lot of money and grief thanks to Universal Applicance Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Universal Appliance Service Inc
Thank you wary much for your business, we appreciate you taking time to write this review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Natural Gas Lines,
Gas Grills
FAQ
Universal Appliance Service Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Universal Appliance Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Universal Appliance Service Inc does not offer free project estimates.
No, Universal Appliance Service Inc does not offer eco-friendly accreditations.
No, Universal Appliance Service Inc does not offer a senior discount.
Yes, Universal Appliance Service Inc offers emergency services.
Yes, Universal Appliance Service Inc offers warranties.
Universal Appliance Service Inc offers the following services: Appliance Repair.