Glendora Smiles

We checked in at 1:30 this afternoon for a cleaning and check up and just left at 4:30 PM this afternoon with only one cleaning done and about two hours of upselling. Who knew there was this much drama with a simple 30 minute cleaning. Much like a used car lot they tag team you leaving you cooling your heels in the exam chair for 30 minutes between "consultations" and estimates for additional services. Just 5 months ago went to the dentist for my twice a year exam at a large metro's top rated practice and received excellent dental health reports -- no cavities for 25 years, great gum health. Suddenly Smiles recommending several thousand dollars of special cleanings?! Don't think so. I'm switching my dental HMO provider this afternoon. They're definitely not interested in providing basic routine dental health care -- be sure to get a second opinion when they walk in with service contracts during your cleaning. I filed a complaint with Delta Care, my HMO dental provider, this afternoon, and will follow with a complaint with the dental board.