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Inground & Above ground spas, Pump installation, Swimming Pool Cleaning & Maintenance, Water filter tank replacement instatllation
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
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9% |
"Hi Mr. Russell, I thought I've clearly explained why I could no longer service your pool in the email after servicing only once at your property. When I first inspected your pool system at my 1st visit, your automation system panel door was all opened, it didn't even allow me to close the door due to a lock and also the automation buttons were all unresponsive and it wasn't working at all. The panels of the heater were all opened and it was in non-working condition. The salt cell was not working. The only thing that was working for the pool system was the pump and filters. At my 2nd visit, due to some type of electrical breaker issues, the screen of the pump was already burned out and it was something I've never seen before. After having a long conversation with Pentair tech support regarding your pool system, They said it is a crucial matter to keep the automation door closed all the time and I really didn't know how much water might have gotten into the system internally in the past and I couldn't resolve this type of electrical issue. And of course, I'm not even legally allowed to do any type of electrical work as a pool serviceman. This is why I came to the conclusion that I did not want to service your pool. Your whole pool system didn't meet certain criteria in terms of a workable environment and it was very unsafe. Please do not claim I've violated not offering 30-day notice since you have never paid the first and last bill for $157.50 that was due at the end of March 2021. Since you've never paid your bill that was supposed to be paid based on the contract you've signed for, I would like to claim that the signer has legally violated the Service Agreement of West Cali Pool Services. I've spent more than three hours cleaning the pool and filter grids and also, serviced your pool water by testing and adding an accurate amount of chemicals. Please enjoy my 3 hours of hard service work for free and good luck."
"Thank you for your review and using our services. I really appreciate it."
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