
About us
Jordan Roof Company was established in 1981 by the owner and CEO Bill Jordan. The company is family owned and operated. Jordan Roof Company corporate in Orange County serves ALL of Southern California, Santa Maria to San Diego. We offer free estimates on roof repairs and re-roofs.
Business highlights
Services we offer
Commercial, Residential, Industrial roofs, HOA's and Apartments re-roofs, repairs and emergency tarping, Insulation, Ventilation, Leak investigation, Repairs, Maintenance, Coatings & Certifications.
Services we don't offer
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Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- MasterCard
- 3
Assorted photos uploaded by JORDAN ROOF COMPANY
Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
"Unfortunately this happens from time to time. A specific manufacturer's system was quoted. The particular pre-coated top membrane is usually available, but, again, we came acroos unfortunate timing and the materials we would normally use were out of stock. We checked all of southern California to no avail. Rather than switch to a differant manufacturer, the better option was to let the system cure for 30 days then coat with an acceptible Title-24 energy-code compliant paint. Although there is a wait, the coating-later application actually looks better and seamless. The Owner was called after the job was completed and asked if there were any issues that needed to be addressed. There were none that he offered. Upon this review we now know that the client was not absolutely satisfied, and , we will follow-up to see if his concerns have been addressed, and, if not, we could facilitate a remedy."
We bought and renovated an older home, which had left our roof in a questionable state (mostly from age). Some of the problems we had Jordan Roof company address were:
* Our roof is comp. installed directly over old wood. When it was installed, the comp shingles were nailed directly to the wooden shingles, however the nail heads were not covered by adjacent shingles. This is a potential problem.
* We had a 4" pipe removed early in construction, however the roof was never sealed up, so we had a very large hole looking directly into the attic.
* During construction, our GC installed a new vent stack, however did not flash it properly or up to code.
Jordan Roof company addressed all of our problems, and gave us confidence that we have at least 5 more years with our tired old roof before we need to start thinking about replacing the roof with a brand new one. When we do, we'll almost certainly call Jordan Roof again to do the work.
From roof tear off to completion was done in less than 72 hours. Wow, I was impressed.
Considering the work that had to be done, including replacement of 27 sheets of plywood, several feet of fascia board replacement, and rafter tail repair work, I would expect this job to have gone at least 5 days.
All vents painted to match new roof. Clean up was perfect. Roof looks great!
This was one of the best experiences with a contractor in my life. I highly recommend Jordan Roofing.
- James
"Very high praise, indeed, from someone who himself was highly successful in our industry. It was a pleasure working with another professional."
patient while I went through my several pages of questions about materials, warranty, insurance, and workmanship. I received two other estimates from top rated Angie's List contractors and was thrilled when Jordan Roof's estimate was the lowest since they were my first choice. Also, they had Liability Insurance in addition to Workers Comp. The other two did not, which really surprised me. Bill was also very patient and accommodating when I requested wording and description changes be made to the contract.
Bill Jordan showed up the first day of work and stayed several hours to review the work with the crew. Neither Bill nor
the crew had any issues with me being on the roof to participate in the discussion of the work to be done and answer my questions. The main crew consisted of Tim (flat roof specialist!), Angel and Bernadino. They did a great job and were very thorough. This review would be extremely long if I went into all the detail and care that they took with each step in replacing my roof. They cleaned-up at the end of each day, and provided plastic for inside the home when replacing the skylight to catch falling debris. The roof looks great. This being southern CA it has yet to rain so I can't comment on performance yet. But observing the 25-year old materials and workmanship that was removed, and replaced with better materials and workmanship, I expect this roof to last my lifetime.
The one hiccup that occurred was the skylight replacement. They City of San Clemente required a building permit for replacing an existing skylight in-kind and would not let the roofing company pull it. I had to obtain the permit myself as owner-builder. Jordan Roof did all they could to resolve the issue expeditiously, and luckily there were no delays. Therefore, if replacing a skylight, be sure to check to see if a permit is required.
Bill Jordan came to our house and inspected the roof, even inviting us to join him on the roof so that he could explain how they would do the work. A few days later, we received a printed estimate with all the details of the process and a payment schedule.
Bill arrived at 7:30 on a Monday with a crew to begin the work. As the work progressed, we found the crews to be professional, polite, and careful to avoid getting debris in our garden and pool. At Bill's suggestion, we covered our living room furniture and were glad we did as it isn't possible to do this kind of work without some debris falling through the flat portions of a roof. The job was finished a day earlier than estimated. The crew did an excellent job cleaning up any debris that happened to fall in our yard. Bill came to inspect the work on the last day and asked for any complaints or comments in order to insure that we were satisfied with our new roof.
During the work, our tv antenna was damaged. We discovered this after the work was completed and the crew had left. We called Bill who immediately sent on of the men back to the house to try to repair it. Since it couldn't be repaired, we replaced it with a new one and Bill immediately responded by offering to pay. Needless to say, we were pleased and impressed by his cooperation.
We would recommend Jordan Roof Company with no reservations to anyone.
The whole roof was off in less than 4 hours and after clean up you would never know they were here. The office called me to let me know exactly what to expect and their crew was top notch. Very friendly and very knowledgeable, putting in long days in the hot sun. They also installed a solar fan for me that I had ordered on the internet.
I love my roof (thanks Bill for helping me with the color), I've had neighbors stop me to ask who did the job. I'm a senior and a widow this was a major home repair and I'm so grateful to this company for helping to make the process less stressful.
"Thank you for the awesome review. One note, It was I, Bill that came out not Paul. Paul is our scheduler and one that communicates with the client in regards to installation logistics. Not the first time I was given a new name; just the other day I called my own mom Marilyn...her name is Margaret."
I finally decided this summer to take another try at getting this fixed. I used Angies List to select 3 roofing companies to come out and give me an estimate - first one came out and got up on the roof and immediately said there was no problem - even after I showed him pictures of the soaking wet stucco after it had rained. He said, they could add some flashing but wouldn't guarantee anything - I chased him off and didn't even get a quote from him. Second Roof Company that came out was Jordan Roofing. When I called up to make an appointment, I was immediately impressed - when asked how I heard about them I said Angies list and the girl immediately said that the owner will handle this directly - she said he wants to handle directly all the Angies List referrals. Bill Jordan, the owner, came out the first thing the next day right on time. We talked for a few minutes and I showed him the photos of my problems - he understood my concerns and quickly sketched up a small mini gutter (only about 6-8" long) that he thought would address my issue. As an engineer, I liked his concept and we agreed for him to go back to the office and provide me a formal proposal. Within 2 hours after he left me, Bill emailed me a proposal with the specifics and cost estimate of $390 to make and install these gutters. A third roofing company cameout that afternoon - but became quickly apparently they were not interested in doing this job. I signed the contact with Jordan roofing that day authorizing him to start fab work on the mini-gutters. I made it clear to Bill that since it was the middle of the summer and no chance of any significant rain, he could take his time to complete - I was in no hurry.
About 2 weeks later, I got a call from Tim of Jordan Roofing stating that the gutters were done and wanted to coordinate a time to come out and install - we agree on the next morning at 8 AM. Tim was right on time and understood exactly what to do. I had gotten some spray paint to paint the gutters which he gladly did. It took Tim only about an hour to complete the installation - this included spray painting a portion of the existing sheet metal cap to match the gutters. When it was all done, the added gutters looked like it was part of the original design. Bill Jordan's concept and design was perfect for this unique situation. I was also very impressed that Bill got the size of the gutter exactly right - when he was out for the estimate, he didn't go up on the roof to get exact measurements but estimated them by eye - his eye is real good because they fit perfectly. Also, I mentioned that I had had a small leak at one of the vents in the roof - Tim put a neoprene sleeve over this vent at no charge.
I am extremely pleased with the work Jordan Roofing did. My problem was very unique and it took some thought and ingenuity to come up with a cost effective solution. The other 2 roofing companies I had out were also highly rated by Angies List but it was obvious to me they were not interested in and maybe not capable of doing small out of the ordinary unique repair work. I would highly recommend Jordan Roofing - they were very professional, good to talk to, and did excellent work.
Update on 10/31/2013 - After first rain of season, stucco siding in region in question was bone dry - Bill Jordan's design worked perfectly. Excellent job to repair unique situation!!
"WOW again! Thanks to the member for taking the time to write such a nice review. To anybody out there... Angies List works!"
"The [member name removed] were awesome to work with, which, logistically was awkward for them, not living in the area of their rental.. The scope of work changed a couple of times during the bidding and installation process, and everyone communicated in a timely manner and remained flexible. The [member name removed] decided on complete fascia and eave plywood change-out to shiplap upgrades. The job went very smooth with no hiccups. We at Jordan Roof Company are very pleased to have another happy client, and, most of all, a continuing relationship with the [member name removed]. Thanks again to them for the opportunity!"
"All I can say is how truly blessed Jordan Roof Company has been over the years. We have had the pleasure of meeting a great many fine people and have managed to create lasting relationships with most."
Two other companies promised to email me quotes, but never did -- Bill got the quote out to me just a few hours later, I scheduled the work for a day later (impending rain), and the guy showed up not just on time, but slightly early for the appointment. It rained just a little that night, but no issues so far -- I've got the ceiling repair-work scheduled with a contractor that Mr. Jordan recommended, so we'll see how it holds up.
Bottom line:
- Owner came out himself to perform the estimate (Angie's list benefit, I guess).
- Went up to the roof to inspect thoroughly.
- Diagnosed and throughly explained the issue.
- Recommended a fix that worked with my budget.
- Sent a quote and scheduled quickly.
- Showed up on-time as promised.
Hopefully I'll be able to post an even more positive update after the next heavy rain!
Respectfully submitted
Keith Schnepp
"What makes this business so interesting is that you meet so many differant personalities, and, they don't always mesh. I cannot comment on any of my technicians appearing annoyed... maybe. Tony is Jordan Roof Companies longest tenured employeee @ 31 years. I tend to trust his instincts. I am told that the homeowner kept asking our techs to perform favors in addition to the scope of work outlined in the contract. We try to have our techs accomidate when it is a reasonable request and not interfering on their duties to perform the contract. One of the favors included drilling a hole in the sub roof to relieve the water (two five-gallon buckets) that had collected. To this date I or my techs have yet to hear a thank-you. As far as the nail heads (shiners) protruding through the open beam (1/4"), there were eight of them, it happens on occasion. We went back immediately and snipped them off, along with five others that had been there since the home was built, then, we patched the small divot holes. Also, not mentioned, was that when there was a pending rain prior to the job start the homeowner called panicked. We sent a crew of two men on a Sunday to sweep the water off... at no charge to the homeowner. When Steve Jordan (not the owner), our CFO went to pick-up the check and refused to go on the roof, yes, he could have said something better, like, I'm 60 and have two bad knees and weigh 275 lbs, but, I have seen all the photos from the job and there were over 50 years of experience perrforming the work and two field supervisors that came out at differant schedules to do quality control, but, I'll ask Bill (me, the owner) to contact you and come back and do a final walk-thru. In conclusion, as the homeowner said, the work was done in a timely manner, and, a huge rain came and went the day following the repair. I am happy to report... NO LEAKS."
All I can say is that I look forward to when I do replace my roof because I will be giving him a quick call because of the great service I received from Jordan Roofing. Do not hesitate in giving them a call and having them come out to bid on your project!
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