Caledonian Mechanical

They do not provide this type of installation but did respond to my request quickly.

Mechanic Chris was able to pin point problem and resolved it professionally and customer totally satisfied. We would highly recommend Chris to all of my personal friends.

Very pleased with the work, got the job done.

Chris and Caledonian are world-class. I would recommend them to anyone! I was very happy with my inspection with Chris; he helped me understand what my system is capable of and the integrity of it. Very informative and easy to talk to

They were very professional and best price. Got it done quick cleaned up all the mess! Were great to work with.. no complaints! Thanks Caledonian

Chris was extremely punctual. Him and his staff did a full inspection, and found the problem. They explained fully the options I had, and quoted for the work. Chris was extremely knowledgeable. The work was quickly completed.

Chris is the best! Reasonable, conscience, considerate, thorough, and reliable. His price was very good compared to others and he kept to it even with additional unexpected work. A pleasure to work with and have in our home. We have a great new hvac system thanks to him and his wonderful assistant Mark. Very professional. And Sarah in the office is great too! Good experience. Highly recommend!

Excellent. They diagnosed and repaired the problem quickly.

Great rate, fast service and very accommodating

Caledonian Mechanical restored my faith in HVAC representatives, after a plethora of others failed. All representative remained skillful, and professional. The entire group continued a lost "art" of skill, production, professionalism and amicable ingenuity.

Caledonian Mechanical has the absolute worst customer service with incompetent, rude, and dishonest employees. We filed a claim through our home warranty and they selected Caledonian Mechanical to complete the job. Our AC unit had stopped working and when it was working it did not blow air into one of our rooms. On the first visit, Chris the owner showed up with a screwdriver and went to our unit. He spent about 10 minutes and said it’s fixed and charged us the service fee. Without any explanation or even attempting to turn the unit on he left. Our AC still did not work. When we called our home warranty they explained to us that Caledonian Mechanical had closed out the job order. So they called and Caledonian said no they ordered a part and were waiting for it to come in. At no point did Chris look at anything inside for the room without air. On their second visit they attempted to fix the AC. Chris had got the fan on the unit working and looked inside and said you have dirty filters and that’s the reason for the room not getting air. After running our AC we noticed there was no conditioned air coming into the house. The fan was working blowing air but it was the outside temperature not cold air. We again had to call and found out the work order had been closed. We had to reopen it. Caledonian replied that they had ordered a new condenser and were waiting for it to come in. On their 3rd visit they attempted to fix the AC unit and left wires exposed hanging out of the unit. The top plate was not fully attached. But there was cold air inside. Chris again came inside and without looking at anything within the attic or ducting, diagnosed a problem with the balancing of the unit. And mentioned that is not covered by home warranty. He walked out without further explanation. When we noticed the exposed wires and open air conditioning unit we again had to reopen the job order. The fourth visit an apprentice showed up. When he arrived he finally went into the attic but reported he couldn’t get into the side of the house where there was an issue. When I asked what would it cost to actually fix the issue his boss (Chris) already had a quote. After being directed around to the customer service rep (Sara) she mentioned a whole new balancing system was going to cost over $700. Knowing my home warranty already told me they would cover up to $1,000 of ductwork and balancing I said great when can we set that up. She assured me the home warranty doesn’t cover that, and I advised otherwise. She said she would call them and get back to me. After the apprentice finished zip tying the wires to the outside of my AC unit. (Not a fix for my issue) we again had to call our home warranty. The home warranty called Caledonian and Caledonian reported that we had caved in ductwork. Something that had not been mentioned or even looked at previously. And it is impossible for them to even get to that side of the house to diagnose. My recommendation. Don’t use Caledonian Mechanical for anything, their customer service reps were consistently rude and continually lied. Their service technician is rude, does not know how to fix AC units, and leaves work unfinished and sloppy. And by the way when you close out a job, that doesn’t mean you ordered a part and are planning on coming back to fix it. At this point we have had 4 visits without a good diagnosis or a fixed issue.

Numerous attempts to schedule an appointment failed Twice scheduled appointments and they were a no show Subsequent efforts to contact them went to an answering machine, but got no response Contacted them um

Very well. In addition the technician replaced a few parts that needed attention. He also replaced the air filter.

Replaced our 28 yr. old unit with an upgraded HVAC 16 seer/2 stage. Install less than a day with no problems. Chris is great, detail oriented and gave us a fair price compared to other companies. He broke down individual costs of unit, labor, fees where others did not. We liked the fact that he does his own work.

It was great the tech was through and professional. Love their service!

Chris was very professional. He diagnosed what was occurring, contacted the manufacturer, and came back the next day! He was efficient and knowledgable.

The engineer arrive at the specified time, and performed a thorough inspection of the unit. Didn’t do any unnecessary work. Excellent service.

This is the absolute best service I’ve ever had. They were referred to me by a friend. The first time they came out they outbid the other well known companies by hundreds. Very nice and polite serviceman. I’ve used them several times now and they continue to the best every time.

It went well showed up on time and check out the issue and ordered the part and was back in a day to install it and it works great definitely would hire them again to come out for any other concerns.

they said they would be here saturday afternoon. never showed up, and when i emailed them, they said it was thier mistake, they meant the saturday after christmas not the saturday before.

Great experience. I highly recommend Caledonian Mechanical. The owner was able to come in, tell & show me the problem. He fixed it and now after 6 months, I have both AC&Heating. Very professional and knows AC/Heating very well. I wish I would had Caledonian Mechanical do the job in the 1st place.

On time, nice attitude, professional and helped to wmensure efficiency and functionality. replaced necessary valves, checked gas line, and result smash better heating. very happy with service.

Perfect! They are FANTASTIC, will recommend them to all.

Chris the tech arrived on time. Diag unit. Hi limit switch was bad. Ordered same. Returned following day & installed switch. Unit functioning now. Happy customer. Was done thru 1st American Home Warranty. Recommend contractor. No BS, just good service. Friendly, helpful manner. Explained everything. Thank you.

The owners name was Chris Campbell and he was always on time as promised, when he came to install the unit, they used a huge crane service to put the AC unit up in the roof, they did an excellent job and did the work on time, Chris was very organized. He explained everything about the work that will be done and what exactly they will be doing. I am very pleased with the work and service done by Chris.