All Valley Plumbing Inc

I didn't end up having anything done by them. I had bought a water heater from Sears and he explained to me that I had bought the wrong thing and he couldn't do it. He was awesome and I would use them again because of him. He was very knowledgeable, he explained to me why what I had bought wouldn't work, how much it would cost to make it work and he explained to me what kind of a water heater I should get.

So far, I've made my claim to both Sears and the State Contractors Licensing Board and am waiting to see what happens.  Moral of the story, if you pay for something, (in this case, a permit), make sure you get it.

We called a department store to order and replace our broken water heater. Once ordered, the store warned me that besides their standard installation cost there may be "extra costs" that I would have to pay the installer. Boy, were they right! All Valley arrived at the very end of their 4-hour window to install the water heater, they submitted a bid of extras that effectively doubled the cost of water heater, and announced that they didn't have the parts and would have to return later. In their bid, they wanted to charge for earthquake straps, a drip pan, a gas shutoff valve, water paper insulation, gas flex connectors, venting, and concrete anchors. We canceled our water heater and used another contractor we found using this list. Not only did the other contractor provide a cheaper, accurate bid over the phone, but he didn't charge extra for any of the parts listed above. We do not recommend All Valley for water heater replacement.

Now seems certain that not only were they incompetent to install it in the first visit by omitting the dielectric fitting between the copper and galvanized pipe, but that they seem to have stolen without permission the subfloor hot water recirculating copper pipe loop that had worked perfectly in the custom home since 1953. We are shocked that major store would recommend such a company and then be so deaf and negligent in fixing the obvious problem.

The people from All Valley Plumbing were called out by the contractors who installed the counters and they did a great job. Everything they hooked up works well and there were no problems with the job. They do excellent work.

This man was so personable and it was such a relief to finally get someone here to reinstall my dishwasher which had been leaking due to improper installation the first time around. He was thorough and efficient and it works perfectly now. I highly recommend him.

Overall experience was good. Dale arrived exactly on time, explained everything in detail. The cost was more than I expected but he gave the reasons. Also neither of us could have anticipated the additional cost ($200) due to the galvanized pipe breaking inside the wall. It was very corroded - he showed me that before it broke. It took a significant amount of work and about 6 hours. However, it was beautiful - if that can be said about a water heater installation - afterward. He left the area very clean (cleaner than it started). Overall I was happy with the result, not so happy with the cost, but I figured it was fair.

Purchased water heater through Sears at Oakridge Mall. Installation cost was $280. Sales person said, "when you purchase installation from Sears mostly everything is covered in the installation cost." On installation day, All Valley wanted another $400 dollars on top of Sears install charge to make it to "code". When I backed out of the whole deal to another Sears sales person the next day, he replied, "did All Valley over charge you too?" I don't know why Sears keeps using them if I am not the first one to back out of a major purchase because of All Valley.

How can Sears Cupertino continue to recommend and use such a non-excellent plumbing company?? Suggest you find your own plumber and do not ever, never listen to Sears plumber recommendations !!