.

I’d say it went poorly.  First, he missed the appointment for the estimate.  Called, apologized, rescheduled for the next day.  I asked how much of  my wish list his team could paint within the hours covered by the “deal”, and was told all the spaces I wanted panted could be done, plus the water closet in the master bath.  We scheduled for the week of Dec 13th & I bought the paint. It went downhill from there.  A 2-person team showed up late, and one immediately said he had to leave to go get supplies from another job – he was gone nearly 2 hours while the other one taped one room.  There was no prep of the walls (nail holes not filled). The painted the guest room and the master bath water closet in 2 days, and taped up the guest bath so it was unusable,  They then disappeared for several days – leaving me to remount all the hardware (switch plated, toilet paper holder, etc.) in the master to make one toilet area functional.  There was no message on when they would return to finish up, and the holiday was approaching.  When the team returned, they slapped paint on the guest bath, waited barely 15 minutes before putting the second coat on, and smeared the wet paint when they put up the pressure mounted shower curtain rod, and that was it.  No word when they left; no mention of the master bedroom they also were supposed to paint.  I voiced my concerns to the owner, and again he was apologetic, and agreed to paint the master after the holiday. But the quality of the painting was not professional.  The job took longer than promised. The communication was poor, and I did not get all the rooms promised in the estimate.  Frankly I chose not to pursue having them paint the master.  I’ll hire someone else for a better experience and result.  I believe the owner over committed because of the Angie’s “deal” and the holidays, with an unfortunate outcome – at least for me.

Did a great job arrived on time, acted in a very professional manner and explained every step of the process to me.  I would highly recommend Top Quality Painting. =)

unknown

The work went well.  Nathan explained the work that would have to be done, especially the masking, etc. necessary to spray the popcorn ceilings.  He anticipated 2-3 days for the job and it took 3 days.  The workmen were careful.  Overall, they did a job that me expectations and more.

Provider is busy so it took some time to schedule service.
When time came to do the work the provider was a bit late getting to my home however made up for it by doing a good job. 
Workers were friendly and courteous. They also appeared to be very competent and did a great job.

Nathan's crew is professional.  They show up on time.  They are very proficient in painting.  The quality is very good.  And they clean up amazingly thoroughly.  I've had 2 different guys paint small jobs in a 1-year span.  Both are a little hesitant in their English but are very polite.  I certainly would recommend Nathan's service.

unknown

Overall, our experience with Top Quality Painting was satisfactory.

Nathan is a nice guy and very personable. The estimate was thorough and overall the paint job was very good at a reasonable price. George and the crew worked very hard, which was much appreciated.

We did have one minor follow-up issue that took months to address, but ultimately the issue was resolved. I did appreciate Nathan acknowledging the unreasonable length of time it took him to finally resolve the issue, which he said won't be repeated in the future. This was good to hear because minor follow-up issues that can and should be easily resolved should not overshadow an otherwise good job.

Putting the above issue aside, I would recommend Nathan and his team if you are in need of a quality paint job at a reasonable price because ultimately these are the two factors that matter the most.

The crew at Top Quality showed attention to detail on this difficult northern exposure surface  - the climate here varies from snowy icy cold in the winter to blistering heat in the summer, so proper prep and finishing of the surface are critical. Very nice job, and price was affordable.
I have used Top Quality in the past, and would definitely use them again.

He did a great job for me. HE WAS VERY KNOWLEDGEABLE AND HELPFUL.  I have used him before on my personal residence. This was one of my rental properties. I would never use anyone else. He is the BEST. Susie Simmons and Steve Simmons.

I have to start by saying I never write reviews, but I am so pleased with the work that Nathan and his crew did that I felt the need to share my experience. This is my second time using Top Quality Paint because I was so impressed the first time that I didn't think twice about contacting them again for my next job.

For this time, Nathan and his worker (sorry I can't remember his name), did an amazing job. The attention to detail is to be commended. I've used another provider from Angie list in the past, but was not all impressed. They had to come back to fix mistakes made the first time around, but not Nathan. The paint is perfect the first time! Awesome!

Although punctuality is not Nathan's strongest quality, at least he calls to say he is running late. Life happens to all of us, so I don't hold that against him due to his professionalism and impeccable attention to detail. My advise is to allow for a little flexibility. He will be worth the wait.

I highly recommend Top Quality Painting!

The provider did come out for an estimate rather quickly and the folks were very nice. We originally contacted them in early September and they said it would most likely be November before the work could be done. They said they would send an estimate for the extra expense as our two story house was bigger than the advertised special. We did not get an estimate after several attempts, We also did not hear from them in November  In January I contacted them again my e-mail and still no response, Finally we did get an estimate in March and it was over 3 times what the originally deal was advertised for. We were able to find another company to do the same work Including paint for less than half their estimate. It felt a bit like a bate and switch.  I want to be fair and note that they did say they had sent the estimate and it may have gone to my junk folder. I would have still expected some follow up, as it is it's 8 month later and the house is not done. 

Top Quality overall did a good job. Mr. Domeier is a young and energetic proprietor. He help my wife and I pick a great color scheme and topped it off with a third color (RED) for our front door and accents. His pricing was good and he offered a better warranty than his competitors. I like this company and may recommend them to others but here's the problem. Like other painters I have dealt with in the pass they don't come back. If there's any small problem or defect with the job I hope you find it before you make the final payment. I found three small hidden areas that were missed (HOLIDAYS) on our home. When I ask Nathan about this he apologized and said he would come back by. He never showed. I called again, same reaction; but still a no show. The next time he called me to apologize (again) witch I appreciated, but he didn't solve the problem. The three spots were small and out of sight so I painted them myself, but that's not the point. He also had a slight problem with cashing a check from my credit card issuer (VISA check). But in the end it all worked out. We've gotten many compliments from our neighbors on the colors and the good job.

Thank You TOP QUALITY PAINTING

I placed three calls to Top Quality Painting in ten days. I left my name and phone number each time, and I have not heard back from them. I mentioned of course that I was calling about the deal I had purchased. At this point, I do not want to work with them due to the lack of response.

.

I contacted Nathan at Top Quality
Painting, after he had painted my mom's house back in 2011. I
inspected her job and was happy with it, so I was hoping Nathan could
give me a good deal.



Nathan, he came out, and I mentioned
the "Big Deal" which was $999 for 40 man hours. Nathan
said that since Angie's list charges a fee, that he would give me
their big deal price as long as I did't go through them. I agreed,
and I also verbally agreed to a "discounted" $35 per hour
price for anything over 40 man hours. Nathan estimated that it would
take 45-50 hours to complete the job, and that he would give me the
paint "at his cost." I also had some concerns with fading
on a south facing wall which never receives any shade, and he assured
me that they would apply any extra paint to that wall to make sure it
didn't fade. The following was what Nathan said would be needed to
paint my house:

Body ? 30 gallons
Roofline ? 3 gallons
Mid Trim ? 1 gallon
Front Door ? 1 quart

After
sending Nathan the color choices and sample photos of other houses,
on Monday 4/15/13 his guys came out to pressure wash then begin
taping up the house. I have sun screens on the south and west walls,
and noticed that they didn't remove the sun screens to pressure wash
or tape up the windows, which Nathan said would happen. They began to
paint Wed 4/17 day, but due to wind and weather, they couldn't, and
the house stayed taped up for another day. After the workers had
left, I noticed that they did not tape my concrete, which caused
pretty significant overspray on my rear cement patio. They also left
a paint sprayer and half open bucket of paint in the grass. I had
the diligence to turn the sprinklers off, otherwise I would could
have destroyed their electric paint sprayer, blown a breaker, or
water logged my bucket of paint. I sent Nathan a message about it,
and he said it would be cleaned up the following day.



On 4/18/13, painting began, and while
the workers were out on lunch break I went to check out their work.
Immediately I noticed a few issues:



The rear door was just sprayed (in
Sherlastic), not hand painted using a more durable paint.
The paint on the door was so thick from
spraying it had puddled and started to run
The paint on the stucco was extremely
thin, and the old paint color could clearly be seen through the new
paint.

I left things alone and decided to see what would
happen by the end of the day. My first walk-through was around 4pm
and I immediately noticed that the garage door had been painted in
the body color of the house. I told the workers it was supposed to
be the trim color (dark brown), and they got to work on it. I
quickly looked over everything but since the masking had already been
removed, only small issues could be fixed, and it was now getting
dark so visibility was limited. At that time I signed Nathan's
contract that he e-mailed to me and paid for the work, which came out
as follows:



52 hours total (quoted by the
worker)
40 hrs - 999 (Big deal)
12 hours @ $35/hr - $420
Paint - $565.46

A check for
$1,984.46 was written, and given to the workers along with the signed
contract.

The following day before noon I went out to check
out the quality of the job. I was less than impressed, as my old
paint was visible in numerous areas, some areas were barely painted
(like in and around corners and details). The crew's cleanup was
horrific and there was masking tape, cauking tubes and paint drips
all over. They did clean up their overspray in the back, but had
then painted my plants in front along with some bark. I then became
suspicious about the number of hours worked. After reviewing my
surveillance footage around my house, I determined that I had been
over charged on hours. I calculated that even if I had included 1
hour travel time and a 1 hour paid lunch, his workers would have only
worked 44 hours, and if I didn't include that, only 39.5 hours!



I again contacted Nathan with all of
those issues, and Nathan stated he would send a new crew out in a few
weeks to fix the issues, and repaint the west and south walls. My
concern was if the paint was as thin as I believed it was, that there
could be fading issues, and I wanted that solved.

On 4/21, I
was mowing my lawn, and ran over a large metal paint sprayer nozzle,
which had been left in my grass. Luckily no damage was done to my
lawn mower, but this, again, was made clear to Nathan.

Nathan
called and scheduled his crew to come out on 4/26 at noon. The day
before, I got up on a ladder and started doing a thorough inspection
of the paint job done. I began noticing that the farther front he
ground you got, the thinner the paint got. I also discovered that on
small decorative ledges, the painters just "slapped" a
little paint on the upper part of the ledge, but large areas of my
old paint were clearly visible. Nathan assured me that his guys
would look over it all and fix it.

4/26 arrived, and around
1pm I called Nathan to find out where his crew was. He text'd me
back at 2:18pm to say they are running late and that they will stay
until it's done. The crew finally arrived at approx 3:40pm. I had
to leave for work before they finished, but told Nathan I would tell
him if there are any problems. At bout 8pm, Nathan sent me a message
apologizing for the poor work done, and that the crew which came out
said the previous crew had "left alot of stuff." Nathan
checked up again the next day and I told him I would contact him with
any problems I find, but that the South/West walls done in 2 coats
looked alot better. This was my last contact with Nathan for 4
months.

My home was vandalized during the summer, so I needed
an estimate for the police report. I called a few contractors, and
the contractor that came out had been using Sherwin William's paints
for a very long time and said that I should get in contact with
Sherwin Williams to have my paint tested. Not only did the thickness
of the paint look thin, but he also questioned the type of paint used
(Sherlastic). The contractor also advised that if the paint was the
proper thickness, that the eggs wouldn't have caused as much damage
as they did.



On 9/5/14 Sherwin Williams sent out a
regional representative to take paint samples. He took a sample from
each wall direction (N/S/E/W) and one near the entry way. All
samples were taken at ground level, and he said the results would be
available in about a month. I reveived a response in late September,
which indicated that the DTF (Dry Film Thickness) for the samples
showed a 2mil undercoat in tan (my original 10 year old paint), and 2
mil taupe (new paint). The paperwork also stated that the MDS
(Material Data Sheet) for Sherlastic paint should be 8 to 12 mils
thick. This proves that the paint applied was LESS than 1/4 the
required thickness for that type of paint.

After finding out
about the thickness issue, I recontacted Nathan in November, and he
cam

The consultation went fine. Nathan is very hardworking and focused on his work.

Really great. VERY clean. When I came home I would not have dreamed that there had been 4 painters in my house all day. Everyone I dealt with was polite and courteous. My job was done in one day instead of two, minimizing inconvenience to me and my family. I will be calling them again for future paint jobs.

There is no question that the work done deserved an A. Due to other painting commitments, there were delays in getting started, arrival time and days in between. This was extended by our own Holiday vacation time away. All has been completed and was well done! I would recommend Nathan to others.

.

It went okay.  Overall, it was fine...they got here an hour late so we don't get the total hours that they are supposed to be here.  They left the regular time of five o'clock so we got seven hours not eight.  They didn't get the job done.  When the guy came to quote the work, he didn't give me any indication that they wouldn't be able to do it all in one day.  The two guys that came to do the work...did a good job but they can't finished the entire job so I finished it later.  The work they did was fine it was just the estimate was not informative in the sense that they could not get it done in the time that we've got.  They should have informed us upfront...which would have been fine so we could have added more time then.  It's okay.

Pretty average.  The contractor came to the house to preview the job and discussed specifics of what needed to be done.  We agreed on a date, and he said it could be completed in one working day.
The actual painters arrived when expected, but the head painter started complaining and objecting to the project, saying that it was impossible, that the previous painters had made a mess, etc., etc.  I called the contractor and he (I thought) squared them away.
The ceiling re-texturing was not a big job, but it took twice as long as expected because:  (1) they used a different machine, making it impossible to dry quickly; and (2) the head painter made the ceiling look WORSE than it already did, and the contractor had to come out himself and fix the job.  I will give him credit for making good on a problem and being responsive.
The last day they were at my house, they left my front door wide open and it was 36 degrees outside, and left debris from the front door to the back bedroom.  I had to ask them to clean up.
Nevertheless, the job looked pretty good when they left.  Later, however, as I have looked closer at the job, I have discovered lots of little and not so little problems.  (1) They broke the glass in a framed picture, then hid it behind my dresser; (2) they actually splashed a little paint on my Hunter Douglas (expensive) blinds; (3) didn't tape well, so they left paint on light switches, light fixtures, etc.
Sorry, but I won't be using them again.

Things went well.  Nathan went over our estimate in detail, including information on what paint to buy and how much. 2 painters showed up on time to do the work.  They did everything we had agreed to and did it well.  They cleaned up after their work was finished.  We are pleased with the appearance and the paint job and with the quality of the work.

Did a wonderful job. Prep work to clean up exceeded our expectations. Appreciated that the bid was all inclusive, (material, time, labor, process) unlike some of the bids we got. Would definitely use this company again.