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Austin Air
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Austin Air is a small family owned company,We thrive on doing the best work humanly possible and making our customers happy and guarantee our workmanship and lower prices than the rest and we are always honest and wont try to sell you anything that is unnecessary, so if your looking for someone honest who does excellent work and will give you a great deal call me today.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Heating and Air conditioning repair, New construction, call us today. 805-850-5426, commercial, new installation, preventative maintenance plans, residential, service, we offer quality work at low prices
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.933 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
Showing 26-33 of 33 reviews
Bruce B.
May 2014
We had some upgrades done to a duplex, and when the gas company came to to turn the gas back on, they found the ancient floor heater was defective. I found Austin Air here on Angie's List and called. Nick came by within a day and inspected the entire heating system, including going into the crawl space. He pointed out all the problems and we both concluded the heater would have to be replaced.
Nick laid out all the options and we decided the best one was to replace the floor heater, if he could get one. He did the research and found one - it was even made in the U.S.A., which is important to me. Two days later the heater arrived and Nick got it installed,
The previous heater was very old, so Nick had to enlarge the floor opening, but he just leaped into the fray and did what was needed. He cut the opening larger and put new framing around it.
The old heater also had a diffusor above it in the wall, straddling the heater. I thought the wall would need to be cut back, since the new heater didn't have anything like this. But Nick was able to reinstall the shield from the old heater. He also repainted the old wall grills and made them look like new. Nick then had a drywall guy come out and patch and paint the wall. I couldn't even tell that any work had been done.
When we tested the heater, the wall stayed cool just like Nick said it would, allaying my concerns about the wall getting too hot.
I was also pleased and impressed that Nick was very careful with the brand new carpet, making sure it was neither stained nor damaged. I also liked that he was very conscientious about wearing covers on his shoes to make sure he didn't track in any dirt.
Nick was very courteous, professional, very knowledgeable, and tenacious in finding a good solution for us. He was very conscientious about keeping things clean. He always answered all my questions, and gave me complete confidence in his work.
Nick was also good for his word on his bid, and did everything he could to make the entire transaction a good experience. He makes sure everything is right, and strives to do the best job possible. He's a good man, and I will use him again. I recommend him to anyone who needs HVAC work.
Nick laid out all the options and we decided the best one was to replace the floor heater, if he could get one. He did the research and found one - it was even made in the U.S.A., which is important to me. Two days later the heater arrived and Nick got it installed,
The previous heater was very old, so Nick had to enlarge the floor opening, but he just leaped into the fray and did what was needed. He cut the opening larger and put new framing around it.
The old heater also had a diffusor above it in the wall, straddling the heater. I thought the wall would need to be cut back, since the new heater didn't have anything like this. But Nick was able to reinstall the shield from the old heater. He also repainted the old wall grills and made them look like new. Nick then had a drywall guy come out and patch and paint the wall. I couldn't even tell that any work had been done.
When we tested the heater, the wall stayed cool just like Nick said it would, allaying my concerns about the wall getting too hot.
I was also pleased and impressed that Nick was very careful with the brand new carpet, making sure it was neither stained nor damaged. I also liked that he was very conscientious about wearing covers on his shoes to make sure he didn't track in any dirt.
Nick was very courteous, professional, very knowledgeable, and tenacious in finding a good solution for us. He was very conscientious about keeping things clean. He always answered all my questions, and gave me complete confidence in his work.
Nick was also good for his word on his bid, and did everything he could to make the entire transaction a good experience. He makes sure everything is right, and strives to do the best job possible. He's a good man, and I will use him again. I recommend him to anyone who needs HVAC work.
Response from Austin Air
"{removed member name}Thank you! so much for that wonderful review it really means a lot, It was very nice meeting you and i am glad everything went so well throughout the whole job including inspection and everything it was a pleasure doing business with you feel free to call me anytime with any questions and once again Thank you! for the great review. Nick"
Georgia S.
May 2014
Mr. Austin was very professional about checking the unit. He also checked the compressor to make sure that it was working
properly. He installed a new thermostat that didn't require any batteries like the old Honeywell did. It was a fast project, maybe
10 minutes. He showed me the workings and how to program it or not. He was a great example of a hard worker and answered all
my questions to my satisfaction. I will certainly use this company for any future needs.
properly. He installed a new thermostat that didn't require any batteries like the old Honeywell did. It was a fast project, maybe
10 minutes. He showed me the workings and how to program it or not. He was a great example of a hard worker and answered all
my questions to my satisfaction. I will certainly use this company for any future needs.
Response from Austin Air
"Thank you! {removed member name} it was a pleasure meeting you, Thank you! so much for the great review I am very happy i could solve your problem, enjoy your new thermostat and take care feel free to call me with any questions you may have Take Care! Nick"
Ravid R.
Mar 2014
Due to the nature of the attic framing and wiring the project was more complicated than it seemed initially, but Nick persevered and did a great job. He had to spend considerably more time and did not ask for more money than the original estimate. He is very conscientious about the quality of his work and seems to enjoy the satisfaction of a job well done. He was pleasant to work with and kept us regularly updated about the progress of the work. If summers get too hot we'll have him back to install air conditioning.
Response from Austin Air
"Thank you! very much for the kind review, It was a pleasure meeting you and your wife and having the honor to do a wonderful job for you both i really hope you enjoy your new house and i wish you and your family all the best, If you ever have any questions call me anytime Thank you so much! Nick"
Theresa A.
Jan 2014
I spent the entire summer gathering proposals for a new heater and air conditioner. Although Austin Air's pricing wasn't the absolute lowest, it was still very competitive. Nick is very knowledgeable and courteous. His proposal was prompt and he explained the system thoroughly and simply. He didn't try to oversell and he understood what we needed.
At the end of summer, we decided to go with Austin Air. We couldn't be happier with the system! Any follow up questions were quickly answered. We weren't "nickeled and dimed". I was pleased, the City inspector was pleased and, most importantly, my husband was pleased! I would gladly provide a recommendation for Austin Air!
At the end of summer, we decided to go with Austin Air. We couldn't be happier with the system! Any follow up questions were quickly answered. We weren't "nickeled and dimed". I was pleased, the City inspector was pleased and, most importantly, my husband was pleased! I would gladly provide a recommendation for Austin Air!
Response from Austin Air
"Thank you! It was a pleasure meeting you and your family I really appreciate the great review and I hope you enjoy your new system, feel free to call me anytime with any questions I wish you and your family all the best Take care! Nick"
Melody O.
Dec 2013
My tenant said the heater wasn't working. I called Austin Air and Nick the owner responded immediately. Although he was not able to make it out to the property the day I called he stayed in touch with me letting me know as his availability changed. He went to the property the following day, and worked on the heater. Apparently it was a minor thing that was not working, he fixed it and called me to tell me it was fixed and there was no charge. Wow....I was so impressed by this type of service and communication. Rare in this day to find honest, responsible and reliable workers. Thank you Nick and Austin Air!!
Response from Austin Air
"Thank you! [member name removed] for the wonderful review it was my pleasure fixing the heating system it was very minor im just glad the tenant had heat during these cold days, it was very nice meeting you and I Thank you! For the wonderful review and Happy Holidays to you and your family take care! All the best Nick"
David J.
Jan 2013
Heating unit was not working the previous evening, but began to work about 30 minutes before Nick arrived. Nick arrived promptly and surveyed the thermostat and heating unit. He determined that the switch was sticking and that the sliding doors needed to be aligned properly. After he aligned the doors, I offered to pay him something for his service call, but he refused. He seems very honest. I would definitely call on him again.
Response from Austin Air
"Thank you! for your kind review,It was a pleasure meeting you and inspecting your system, I hope i gave you some piece of mind especially about investing in a carbon monoxide detector mainly because of the age of your furnace and keeping your family safe, feel free to call me with any questions or concerns take care! Nick"
Robert D.
Jan 2013
They did a great job, even had to fix some unexpected things from the previous install with no added cost or schedule. Very prompt work over a holiday.
Response from Austin Air
"I Thank you! for your business it was a pleasure meeting you both, My absolute goal is to make sure my customers are completely satisfied , I Thank you both very much feel free to call me if you ever have any problems or questions Take care!"
Brigitte C.
Jul 2012
Nick, the owner of Austin Air came to our house and gave us a free estimate of what the job would cost us and gave us a full description of the different options we had. Once we decided on the option we wanted to go with, he was ready to start the job. He is very professional and flexible with his schedule. He did the whole job himself with the help of one other person. He was able to answer our questions along the way. Once the job was complete, he checked to make sure everything was running well. A few days later we had an issue with one of the units making a funny noise but Nick was able to come over right away and fix it. Overall, we are very satisfied with our new system!
Response from Austin Air
"Thank you! Member for taking the time to give me a review,it was a pleasure meeting you and your family , I hope you are pleased with the work i performed and feel free to give me a call anytime with any questions or problems ,i will give you a call in january for the maintenance Thank you! Nick"
Licensing
State Contractor License Requirements
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FAQ
Austin Air is currently rated 4.9 overall out of 5.
Austin Air accepts the following forms of payment: CreditCard
Yes, Austin Air offers free project estimates.
No, Austin Air does not offer eco-friendly accreditations.
No, Austin Air does not offer a senior discount.
Yes, Austin Air offers emergency services.
No, Austin Air does not offer warranties.