MERCEDES BENZ-EL DORADO HILLS

I have been going to Von Housen Mercedes Benz of both Sacramento and El Dorado Hills for 2 decades. I have purchased many cars from both dealership locations and my current collection is: SLS AMG, SL63 AMG and a GL. The team of experts [Super Stars] I work with: Frank W Roepke III - Business Development Manager; Kevin Hewitt - Parts Advisor; Jeff Griffin - Parts Advisor; Don Vanderschoot - Assistant Service Manager; Jason Downing - Service Manager; Rick Craine - Shop Foreman; As with anything, not everything is perfect [cars will have issues] but I can tell you this, they strive for perfection and do anything to make you the customer #1 and deliver exceptional results. In my book, they reached perfection.This dealership is phenomenal in every way. As well all know, buying a car is easy. What matters is what happens after the sale...and service is everything. Even better, having a trusted relationship with all the advisors is paramount. Each of these guys are firmly grounded with core values [honesty and integrity] to the customer which is a rare find and this is what makes Von Housen a beaming success. Each one of these folks make you feel like family. They are not just staff. They are friends to the customer and they are genuine about it. I respect each and everyone of these guys and can't imagine not turning to them for all my Mercedes Benz needs. Without question, I deeply trust this dealership so much so that I literally drive my Mercedes from the state of Nevada back to California because the service is just so darn outstanding it makes the drive well worth the effort. A loyal customer to not just the dealership but to the friends at Von Housen. Thanks guys!