I've hired Lancaster Painting to do work on my home at least two other times. Each time, consistently, they've done a fantastic job. As a matter of fact, I regrettably hired another paint contractor to paint the exterior of my home, and I should've known better and should have gone with Lancaster. Prior, Lancaster Painting removed popcorn in my son's room and office, re-textured, and painted. It was quick and painless. This time, however, there seems to be a new texture guy, which looking at our texture, it looks more like a "spackle" texture than California knock-down. It also looks like the texture guy was running out of mud halfway through my ceiling, so it looks sparse halfway through. Also, this same person drywalled and textured my garage, which started to peel and crack the very next day after it was finished. For these reasons, my husband and I decided not to proceed forward with the rest of the project. Let me emphasize this, however: this is ONE guy out of the crew; after the garage and living room, we just felt uncomfortable having the guy finish the project, so we did what we felt was best and stopped the project (if you see the photo, the texture in my son's room was done by a different person versus the texture done by the most current guy). Lancaster Painting was understanding. The project manager says he will come and touch-up (fill in the sparse areas with more mud) and sand the living room ceiling (some parts are rough) and fix the peeling/cracks on the ceiling in the garage, so we're definitely grateful and looking forward to that. THANK YOU, Lancaster Painting for your superb customer service.