If you need an experienced, reliable, and affordable plumber, you’ve come to the right place. Bob Olson is a 4th generation plumber. We earned it by taking care of our customers and providing fast, friendly, and reliable service at an affordable price to our customers. From clogged sink drains to broken water mains, we can tackle any plumbing job. Give us a call today to set up your appointment!
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Copper and Pex Re-Piping, Kitchen and Bathroom Remodels, Tankless and Tank Type Water Heaters, Gas Piping, Slab Leak and Detection, Sewer Video and Locating, Water Filtration Systems, Faucets, Shower Valves, and Shower Enclosures.
If I can give this plumbing company zero stars I would. I had a slab leak, and this company came out for leak detection. I was told that I have two leaks and they cut two lines. They were charging almost 65000 for rerouting two lines. My insurance company also brought their own plumbers and did their leak detection and they found only one leak. The adjuster called RT Olson a fraud company and he almost declined my claim. The insurance refused to fix the two cut lines. They only covered one line and I had to pay for the other line out of pocket. I asked RT Olson to fix the other line that he cut and was not leaking but he refuse to take responsibility. Then he send me an invoice for the leak detection and threatens me to take it to collection and add extra fees. This company is a fraud.
Description of Work: slab leak
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from RT Olson Plumbing
We are number one for slab leak detection in the area and we are in over 200 homes a month. I was handling your projects closely and talked to your adjuster personally. Because the other plumber stated false accusations which is normal so they can WIN the job you chose the work with them. We only did a line location and cap off to stop your leak and got your insurance to cover the claim. We never charged you anything else and we also didn’t do any estimates for 65k. You are upset and you don’t want to pay your bill. I have had long conversations with you, your adjuster and Faught personally to get your claim covered which is did. For you to spread your lies over Yelp when I went above and beyond to get your claim approved is very immature. I have proof and dates of all estimates and would be happy to share with Yelp to remove this unnecessary review. I don’t usually respond to reviews like this but you always have one of those customers in an every few thousand jobs so I don’t mind sharing a response like this. I hope you find piece in your project and wish you the best to make sure you get your plumbing fixed and your house back together for the holidays. Life is too short to do this to honest hard working companies.
Douglas M.
08/2021
5.0
water heater repair
+ -1 more
Excellent service. Showed up on time. No haggle on the price. Workman was knowledgable . I recommend them and would use them again.
Description of Work: Water Heaters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from RT Olson Plumbing
We appreciate the review. Hope to help you out in the future. We appreciate your business. Welcome to the RT Olson Family.
Mark M.
07/2021
5.0
water heater repair
+ -1 more
Very responsive and professional. Very reasonably priced.
Description of Work: Replace Water Heaters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo A.
06/2021
1.0
water softeners
+ -1 more
Your technician recommended that I need to change my whole house water softening and filtration system. I am not sure on what basis he recommended it. He recommended to replacing it with a system that he sells. Now I have to pay $95 because he visited my house.
Description of Work: Checking water softening system
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from RT Olson Plumbing
Hi. My technician was actually there for an hour and you approved the cost before we started. We are water filtration system experts and we showed you how your system operates and how to maintain it. Our time is very valuable and I hope you can understand that? We are licensed bonded and insured. For me to send [Member Name Removed] tech out is indeed free but to move forward there is always [Member Name Removed] cost. I hope we can help you out in the future.
Holly J.
12/2020
5.0
plumbing
+ -1 more
Everything went smoothly. Very pleased with work completed.
Description of Work: Hot and cold water lines rerouted
Rating Category
Rating out of 5
Yes, I recommend this pro
Steve O.
12/2020
4.0
plumbing, water heater repair
+ 0 more
Job was done in a professional manner
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
Lani L.
12/2020
5.0
plumbing
+ -1 more
Job well done, quick and cleaned up nice when completed. Very professional.
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen D.
12/2020
5.0
plumbing
+ -1 more
Great! Done quickly and at a fair price.
Description of Work: Main line leak & faucets repaired
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff L.
12/2020
3.0
plumbing, drain pipe
+ 0 more
Not good! The connection to my ice maker broke loose and flooded my building. $50,000 in damage.
Description of Work: N/A
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Jerry S.
12/2020
5.0
plumbing, drain pipe
+ 0 more
These guys were great! Professional, clean, friendly, and did a great job.
Description of Work: Broken pipe in the slab
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Gabriel R.
12/2020
5.0
water softeners, drain pipe
+ 0 more
Well. They were prompt, and did very clean work. Also they went the extra mile to help me with the financing.
Description of Work: Whole house water softening and filtration system installation.
Rating Category
Rating out of 5
Yes, I recommend this pro
Darren M.
12/2020
5.0
plumbing
+ -1 more
A+ Will use in the future. Very Professional
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
Jason C.
12/2020
5.0
plumbing
+ -1 more
Excellent! Would call Bob every time.
Description of Work: Valve replaed and pipe capped off.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Toni C.
12/2020
5.0
plumbing
+ -1 more
Although there were a few minor imperfections, When I make contact with them they were willing to come out and do whatever was needed to be done to make the job right. Very easy to work with and easy to deal with.
Description of Work: Pipe fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Karen G.
12/2020
5.0
plumbing
+ -1 more
Very well. My go to plumber from now on.
Description of Work: Water heater leak
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy R.
09/2020
5.0
plumbing
+ -1 more
It was great service. Friendly people. Will hire again.
Description of Work: Kitchen Sink Leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Judith C.
03/2020
5.0
plumbing
+ -1 more
Was fast and easy , great customer service, definitely hire again
Description of Work: Plumbing toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Bonnie B.
01/2020
5.0
gas leak repair
+ -1 more
Wonderful would highly recommend to anyone
Description of Work: Natural Gas Lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary I.
12/2019
5.0
plumbing, water softeners
+ 0 more
Bob's crew was fantastic - from the testing of our water and consultation and installation of the system. Everything was transparent and pricing was great. Definitely will call Bob again for future plumbing needs. Very satisfied with his customer service and communication.Thanks Bob!
Description of Work: Installation of whole water treatment system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terri J.
12/2019
5.0
water heater repair
+ -1 more
everything went great. The team was very professional and the installation was wonderful. The communication was very helpful and I learned alot about tankless water heaters
Description of Work: Water Heaters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Adam S.
11/2019
5.0
plumbing, drain pipe
+ 0 more
They were very friendly, showed up to my house on time. They were very down to earth people who showed that they cared. They did a phenomenal job on my garage plumbing. I will be hiring them again for future projects.
Description of Work: Repipe and washing maching hook ups.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tony R.
08/2019
5.0
plumbing, water softeners
+ 0 more
I found RT Olsen Plumbing on Angie's List. Bob has a team of plumbers working for him, and to his credit, he picked up my call from the beach while he was on a short get away with his family. This may be more info than you need, but it illustrates his commitment and reliability. After checking with one of his guys to see if he could fit in a next day appointment (my day off), he confirmed back to me that they could get someone out. Daniel arrived slightly ahead of the promised time, which is never an issue. He had never done a reverse osmosis system install before, and he gave me a price for the work in advance after he had looked at all the pieces. I didn't bother to negotiate, as I needed to get the job done and it felt like a fair price, and it was the price I paid without any further increases. The price might have been higher than I anticipated to spend, given that I provided both the disposal and RO system units, but the job was done very well, and my wife and I are happy. I appreciated Daniel's knowledge and proficiency, and the peace of mind I had that the job was done right – the first time. Daniel noticed some other issues that needed repair while he was under the sink. Being the homeowner of a home where the previous flipper (I will not call THAT guy the "owner") had cut many corners and left us with many problems, I was not at all surprised. He identified why our garbage disposal always backs us up on the other side of the sink - totally incorrect plumbing. We already plan to hire RT Olsen again and will have Daniel come back. I'm confident he will get the job done. If you happen upon another plumber that I've reviewed on Angie's list, he’s been my go-to guy for a long time, but he also happens to be so many other people's go to guy now (GREAT problem for him to have). It was inevitable that I needed to have an alternative at the ready. Found it.
Description of Work: Garbage disposal replacement | Reverse Osmosis System Install | Drain Basket Replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack P.
08/2019
5.0
plumbing
+ -1 more
Job went great! Bob gave me a very competitive estimate for the Re-Pipe and went the extra mile in recommending materials for the walk on shower I had discussed with him. I accepted his bid and the work was scheduled: replace the main water line from the meter to the house, Re-Pipe all hot and cold water lines inside the home, demo the existing master tub & shower and replace with walk in shower, repair all drywall and ceiling access points and texture as required. Job went great! The main line and Re-Pipe were done in the 4 days promised. The on-site supervisor, Rudy, was awesome and made sure everything was done perfectly. The walk in shower was delayed a day due to shopping damages to the product, but was quickly resolved by the crew as they tracked down an available replacement. A few unexpected problems came up but were quickly resolved to my complete satisfaction. I will keep their name handy for any future plumbing needs.
Description of Work: Complete Re-Pipe of all water lines in the home, and installation of walk in shower in the master bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,600
Stan S.
07/2019
5.0
plumbing, water heater repair
+ 0 more
Great guy. Great work. Reliable, trustworthy and highly skilled.
Description of Work: Water Heater installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RT Olson Plumbing
Hi San, thank you for giving us a review. We appreciate your business and look forward to helping you out on the next one.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Drain Cleaning,
Sewer Cleaning
FAQ
RT Olson Plumbing is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
RT Olson Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, RT Olson Plumbing offers a 5% senior discount.
Yes, RT Olson Plumbing offers emergency services.
Yes, RT Olson Plumbing offers warranties.
RT Olson Plumbing offers the following services: Copper and Pex Re-Piping, Kitchen and Bathroom Remodels, Tankless and Tank Type Water Heaters, Gas Piping, Slab Leak and Detection, Sewer Video and Locating, Water Filtration Systems, Faucets, Shower Valves, and Shower Enclosures.