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Joe Sepe Heating & Air Conditioning
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
With over 33 years of experience in the HVAC trade, Joe Sepe Heating and Air Conditioning has been proudly serving the San Fernando Valley and most of Ventura County. We specialize in residential and light commercial. Family owned and operated we are fully licensed, insured and bonded. Our technicians are certified to repair, service, and install all brands of Heating and Air Conditioning Equipment.
Business highlights
29 years of experience
Services we offer
Air purification & attic Duct Work Zoning., Residential & Commercial service work & installation. Complete design & installation of energy efficient Heating & Air Conditioning systems
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9196 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 2% |
Showing 126-150 of 196 reviews
Marianne R.
May 2013
Mr Sepe and his son were professional, when was greeted he handed me his business card, was clean and just a little late. He got right on the work at hand and explained everything to me as they worked on the problem. He was considerate since this is a rental property to the privacy of the tenant and I really appreciated that as well. When he was finished the cost was exactly as he quoted, accepted a personal check and work was complete! Would recommend his company and will use him if needed again.
Claudia F.
Apr 2013
I called to make an appointment and Joe himself answered the phone. He was very nice and professional. We set a date and time for the following week because I live a bit out of his radius. He called back first thing that morning to confirm our appointment that day. He himself came along with one of his guys. They both were very nice and professional. He very quickly diagnosed the problem and fixed it within half an hour. But that was not all; he also inspected and did a thorough cleaning of both my AC and Heating unit. All in all he spend about 1 ½ hours at my place. And the most amazing thing of all, he only charged me his $75 service fee. And this is not all; because I have an old (very old) thermostat, I was prepared to buy and have him install a new one; but to my surprise, Joe said I don?t have to, it still works just fine. And that?s not all, I?ve been thinking about replacing my units and Joe gave me his expert opinion on what type of unit he would recommend for my place when I?m ready to do that (I have a smaller townhouse), the price was right in line with the research I had done. So he did not do any up-selling. I can?t recommend Joe Sepe enough. I am definitely telling all my friends and family about him. The only regret that I have is that I didn?t get more business cards from him to give to my friends and family. My take away: There are still honest business people out there!!!
Michele T.
Mar 2013
Overall experience was very good
Rozena F.
Mar 2013
He did a extremely lousy job, and I had to have someone come in a fix it. Five other providers came in and told us that it was poorly installed.
Response from Joe Sepe Heating & Air Conditioning
"At husbands request we changed out furnace from exiting mechanical closet at one end of the house. Also added Air Conditioning to the house since it never had it. Customer opted for very high end 16 seer equipment with was a very nice choice. Only thing was husband did not want ducting replaced from day one, and of course ducting definitely undersized. Since furnace was at one extreme end of the house, air was not going to make it to all locations. Enlarging duct work and creating dedicated duct runs would of made every one happy. Even suggested furnace re-location into middle area of attic. Wife took over completely since husband was in Chicago for extended stay. When husband was to return home we were suppose to get a phone call, never got the call. Thus Never given an opportunity to re-address and resolve complaint . Wife and other providers blaming us for air flow issues which we never caused, but did want to resolve..."
SIDDHARTH M.
Feb 2013
They performed a general inspection and servicing and pointed out the problems with my HVAC system. Both technicians were nice enough and knowledgeable , and were able to show/explain me the problems. They also cleaned after they did work, which was great.
Dennis W.
Feb 2013
cleanedThe technician was right on time for the appointment we set. He was nice, clean, and professional. He found the problem in a half hour or so and spent time fixing it then rechecking it to make sure there was no other problem. Then he cleand up any mess. Great service.
J. H.
Feb 2013
Left Joe two messages yesterday, and he never called me back, when I called first thing in the morning the next day, he pretended like he didn't get my messages, and didn't have time for me... well glad you're too busy for a new client. Hope you don't lose any of your new ones.
Response from Joe Sepe Heating & Air Conditioning
"It is our policy to treat each and every call with great attention. To be through in diagnosis,repairs,and or installations. Because of this, we are only able to take on so many calls a day. Customer needed service the same day,rightly so since it was very cold and we had a 2 day wait. I politely suggested to try another Angies List contractor that might be able to come out and help him the same day. No more no less. Our reviews speak for them self. Thank you for your consideration."
WALLACE L.
Feb 2013
JOE'S TEAM WERE PROFESSIONALLY, HAD GOOD ETHICS, EFFICIENT & (SMELLED GOOD)!!
Donna C.
Jan 2013
Well
James M.
Jan 2013
Joe came with a helper. He assessed both a/c machines, gave me a price (which was lower than I had anticipated. In less than 2 hours all work was completed.
Dianne R.
Jan 2013
Joe Sepe and his son showed up promptly and after about 30 minutes determined a valve was clogged and cleaned it. Since Mr. Sepe's $75.00 service call our system has been running perfectly. He did advise us the system was older but still a good functioning high efficiency system. He said we might need to replace some parts but said he'd be willing to look for the replacements when the time comes. Mr. Sepe was prompt and professional, he analyzed the problem and repaired it quickly and left the area he worked in in perfect condition. But most important, Mr. Sepe was VERY HONEST. He knew we'd been told our system couldn't be repaired, he could have easily pitched us a new system but AMAZINGLY he repaired the old one. I will always call Mr. Sepe for repairs and when the time comes choose him to replace our heating and air conditioning system.
Owena B.
Dec 2012
Anna-Carin I.
Dec 2012
They did a great job, Joe was really nice and gave some helpful tips on how to take care of some maintenance stuff yourself, never tried to push me into doing any extra services but quite the contrary told me that things I asked about were fine and did not need any service at this time. I can definitely recommend these guys. Only reason I put a B on quality instead of A is because they didn't have the correct size for one of my A/C filters, which apparently is a non-standard size that they don't normally carry, so they had to overlap two filters, other than that no complaints.
Jane H.
Dec 2012
Fantastic. As I said prior to this, we didn't actually have him come to the home. He was so kind to tell my son what needed to be done.
Tommy M.
Dec 2012
Very happy with the service call, the price and most of all the professionalism and preparedness of Joe Sepe Heating & AC. My expectations were definetely exceeded and I was grateful that parts were on hand.
Francisca F.
Dec 2012
We scheduled the installation on Thursday 12/06/2012, Joe called on Tuesday to inform me he got the equipment and would be there on Thursday at about 8:30 am. He, his son and another helper showed up at 8:15 am. They laid down drop sheets from front door to rear door. He asked a couple questions I answered and got out of his way. He finished the job at 2:15 pm, the crew swept and vacuumed the entire work area in doors and out. Joe did a professional job, explained the new system and how it worked. One thing he did was upgraded the A/C unit to the next level at no additional charge. (I don't know many contractor's that would do that). He said to call If I have any problems and was on his way. I highly recommend Joe Seppe Heating & A/C. to anyone looking for a new system, a quote or repair...
My wife and I are extremely happy with the entire experience..
PS: This story should be in the upper box and vice - versa.
My wife and I are extremely happy with the entire experience..
PS: This story should be in the upper box and vice - versa.
Jay S.
Nov 2012
My HVAC would not turn on, I called Joe Sepe and he was able to come out same day. He diagnosed the unit and identified the problem. He wasn't sure how quickly he could get the required part, and having already done some research I knew where I could get it. I expect to replace the part myself with no problem. Although a service charge would have been fair, none was charged. We discussed an upgrade to my second unit, I expect a quote in the near future.
Kathleen C.
Nov 2012
Excellent! Joe does a great job.
David F.
Oct 2012
The job was done to my complete satisfaction, on time and at the stated price.
Gina R.
Oct 2012
I feel so fortunate to have stumbled upon Joe Sepe! I found him on Angie's list after reading the reviews. I was relieved when he phoned me back within a couple of hours (during the extreme heat wave!) & he sent someone out that very same day.
It turned out that the drain pan on the cooling coil was rotted out, leaking, & needed to be changed out.
I could have gone with just the repair, but because of the age of my AC, I decided to go with a complete new system. (Never once was I pressured to buy). The next day Joe & his son came out, ripped out the old one & the following morning he installed my new system. He was there to oversee & assist with everything.
It has been 3 weeks now, & I am extremely happy & pleased with his work ... the quality is superb! Joe was kind honest, knowledgeable, & gave me a fair & reasonable price. He patiently answered all my questions & gave me great advice. My new AC looks & works beautifully & I absolutely love it! I would recommend Joe Sepe in a heart-beat & you can be sure he will be the one I call if I ever need it serviced.
It turned out that the drain pan on the cooling coil was rotted out, leaking, & needed to be changed out.
I could have gone with just the repair, but because of the age of my AC, I decided to go with a complete new system. (Never once was I pressured to buy). The next day Joe & his son came out, ripped out the old one & the following morning he installed my new system. He was there to oversee & assist with everything.
It has been 3 weeks now, & I am extremely happy & pleased with his work ... the quality is superb! Joe was kind honest, knowledgeable, & gave me a fair & reasonable price. He patiently answered all my questions & gave me great advice. My new AC looks & works beautifully & I absolutely love it! I would recommend Joe Sepe in a heart-beat & you can be sure he will be the one I call if I ever need it serviced.
Lianne M.
Sep 2012
The A/C in my tenant's town home was intermittently blowing cold air
then warm air. I found Joe Sepe on Angie's List and saw a lot of good
reviews (as compared with some others where I found many good but then
some bad interspersed). So, I called Joe and L/M that night. I also
called first thing the next day at 7AM and L/M. He called back by @
8:30AM and said that he could get out there in the afternoon. I said to
please call me 30 minutes before he would arrive so that I could meet
him there. He did just that and when I arrived at the condo about 30
minutes later, he was already there waiting for me. He and his
assistant diagnosed the problem right away by metering the coolant flow
and found that it was down about 2 lbs. of coolant. He explained to me
why he thought it happened and what to to look for in future. He was
courteous, professional, and punctual. I thanked him for squeezing me
in on the same day, especially during such a long hot spell in the
Valley. He explained the charges, accepted the $25 coupon, and the
whole thing came to $130, which I felt was reasonable. I would use Joe
Sepe again and would recommend him.
then warm air. I found Joe Sepe on Angie's List and saw a lot of good
reviews (as compared with some others where I found many good but then
some bad interspersed). So, I called Joe and L/M that night. I also
called first thing the next day at 7AM and L/M. He called back by @
8:30AM and said that he could get out there in the afternoon. I said to
please call me 30 minutes before he would arrive so that I could meet
him there. He did just that and when I arrived at the condo about 30
minutes later, he was already there waiting for me. He and his
assistant diagnosed the problem right away by metering the coolant flow
and found that it was down about 2 lbs. of coolant. He explained to me
why he thought it happened and what to to look for in future. He was
courteous, professional, and punctual. I thanked him for squeezing me
in on the same day, especially during such a long hot spell in the
Valley. He explained the charges, accepted the $25 coupon, and the
whole thing came to $130, which I felt was reasonable. I would use Joe
Sepe again and would recommend him.
Kiyoshi N.
Sep 2012
A/C stopped blowing cold air. Called and left a message around 8am. Got a call back within an hour. Techs came out 2 hours later and made the repair and did the maintenance of the HVAC system. They were courteous, professional and knowledgable. Service call and maintenance was done in under an hour. I would definitely use them again and recommend them to family and friends.
David J.
Sep 2012
My A/C unit stopped blowing cold air Sunday night. I called Joe 8:00AM Monday and he was here by 10:00AM. Checked the unit, installed a new capacitor and VIOLA! Cold air! Great service, extremely reasonable price and saved my marriage.
Jason S.
Sep 2012
When I first called Joe, he tried to diagnose the problem over the phone, so he could save us a service call. Instantly I knew I had found a genuine contractor. Joe was very busy at the time, as the valley had a crazy heat wave and power grids were down all over the place, so I scheduled the next available time. Joe arrived on time with I believe his son. They were VERY professional and very nice. Joe quickly diagnosed the problem (no freon in the lines) and gave me a min and max price depending on how much freon was required. He fixed the leaks and re gased the lines. He answered every question I had without getting annoyed (I like to learn as much as possible), and the price came in the lower end of his quote. He even gave me details about the brand of the unit, an told me he would come back and waive the service call if the same problem occurred in the near future. Obviously he would still have to charge for the gas, as freon is not cheap, but that is understandable. He also explaine to me why I could connect into the ducted system with the rest of my house. All in all a great experience. I will use Joe again in the future and recommend him to everyone I know. Regards, Jase
Denise V.
Sep 2012
Our air conditioning compressor conked out on Tuesday with us forecasted to face 100-degree temperatures here in Burbank, starting yesterday (Friday). We could not arrange our schedules to be home on Wednesday, so I asked for an appointment on Thursday afternoon. It was well over 90 degrees outside by lunch time on Thursday.
Rick showed up at 1:30. He corrected the worst of the problems in maybe ten minutes. He replaced our capacitor and fuses, took the hose and washed down our very dirty compressor, replaced our equally filthy furnace filter, flushed the drain line and checked the freon. Although he had to bring a ladder upstairs in order to crawl into our attic, he was as careful as he could be. No banging into the stairs, the bannister, the doors. If I hadn't watched him move the ladder I wouldn't have known he had done so, he was that quiet.
The new capacitor was $209 of the final $274 cost, so everything else that Rick did, except the travel time, was basically a freebie. I am so pleased with their service and pricing that I have already passed their name on to another friend. No horror stories to report here. I'm sitting cool as a cucumber on our second floor while it's 100 degrees outside.
Rick showed up at 1:30. He corrected the worst of the problems in maybe ten minutes. He replaced our capacitor and fuses, took the hose and washed down our very dirty compressor, replaced our equally filthy furnace filter, flushed the drain line and checked the freon. Although he had to bring a ladder upstairs in order to crawl into our attic, he was as careful as he could be. No banging into the stairs, the bannister, the doors. If I hadn't watched him move the ladder I wouldn't have known he had done so, he was that quiet.
The new capacitor was $209 of the final $274 cost, so everything else that Rick did, except the travel time, was basically a freebie. I am so pleased with their service and pricing that I have already passed their name on to another friend. No horror stories to report here. I'm sitting cool as a cucumber on our second floor while it's 100 degrees outside.
Licensing
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FAQ
Joe Sepe Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Joe Sepe Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Joe Sepe Heating & Air Conditioning offers free project estimates.
No, Joe Sepe Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Joe Sepe Heating & Air Conditioning does not offer a senior discount.
No, Joe Sepe Heating & Air Conditioning does not offer emergency services.
No, Joe Sepe Heating & Air Conditioning does not offer warranties.