Services we offer
Amenities
Free Estimates
YesReviews
1.01 Reviews
Showing 1-1 of 1 reviews
Donna S.
05/2013
flooring contractor, house cleaning, marble & granite
 + 1 moreWe hired Carmel Custom Cleaning and Restoration to clean and seal our slate floors indoors and outside. They charged $7900. Part way through the job, the worker needed to take some time off for a family need and promised to complete the job upon return. We have left numerous calls, never returned, and they never completed the indoor cleaning and did not do the sealing or the outdoor cleaning or sealing--so they only did approximately 1/4th of the job. Unfortunately we paid them the full amount as he said he really needed the money and promised to make good on the rest of the job and we thought they had a good reputation. This is a long time now and still they do not return our calls.
Description of Work: DO NOT HIRE THEM DO NOT PAY AHEAD IF YOU DO HIRE, THEY TAKE THE MONEY AND NEVER COME BACK We hired Carmel Custom Cleaning and Restoration to clean and seal our slate floors indoors and outside. They charged $7900. Part way through the job, the worker needed to take some time off for a family need and promised to complete the job upon return. We have left numerous calls, never returned, and they never completed the indoor cleaning and did not do the sealing or the outdoor cleaning or sealing--so they only did approximately 1/4th of the job. Unfortunately we paid them the full amount as he said he really needed the money and promised to make good on the rest of the job and we thought they had a good reputation. This is a long time now and still they do not return our calls. Kim and the guy who did the work seemed so nice and the company looked reputable--we share this so you don't make this same expensive mistake.
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$7,900
Contact information
225 The Crossroads # 172, Carmel, CA 93923
www.carmelcustomstonecare.comLicensing
State Contractor License Requirements
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Service Categories
Marble and Granite,
House Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Stone and Gravel,
Countertops and Backsplashes,
Ceramic Tile,
Carpet Cleaning
FAQ
Carmel Custom Stone Care is currently rated 1 overall out of 5.
Yes, Carmel Custom Stone Care offers free project estimates.
No, Carmel Custom Stone Care does not offer eco-friendly accreditations.
No, Carmel Custom Stone Care does not offer a senior discount.
No, Carmel Custom Stone Care does not offer emergency services.
No, Carmel Custom Stone Care does not offer warranties.
Carmel Custom Stone Care offers the following services: Cleaning, sealing, color enhancement, non-slip treatments, stone floor resurfacing, polishing, tile & grout restoration.
Contact information
225 The Crossroads # 172, Carmel, CA 93923
www.carmelcustomstonecare.com