Assurance Plumbing

It went OK, the heater was back up working again after the service. Nothing really stands out or disappointing.

I had the service guy took a look at other project I'd like to have done. He promise to get back but never did.

Daniel came out and was very timely. He did an awesome job! I've already used them again.

It was fine, it was good.  The only thing he did not do was to do the other faucet that I wanted him to do which I was a little disappointed.  It might be my husband’s fault for not having do that.  He was really personable, he explained what he was doing, and I thought he was a good guy.

I bought their Big Deal; it went very well. They charged me about $15 extra for the parts.

The person installed everything fine and everything went well. The only problem was he couldn't get either appliances to work, he said he didn't know how. He couldn't get the ice maker and the dishwasher to work. Everything else was correct, the plumbing was correct and everything was good. I just read the directions and I found out that there is a switch that you had to turn on for the ice maker. I read the directions for the dish washer and found out that you had to prime it first with water before you're starting a load. Now, everything works fine! He came out first and made an assessment that we didn't have all the right connections. I had to go out and look for the correct connections and get them online; parts and things. Once I got all that, he came back and put it all in. He seemed to be very knowledgeable about the hooking up of stuff, he just didn't know the appliances. It was as simple as reading instructions. There were no additional charges beyond the big deal amount. He was here for about an hour and a half or so. Initially, when he came out it was about a half hour worth of assessment to talk about what we needed to get hooked up. The people who sold us the equipment said everything was included which was annoying because we had to go on the Internet and find some pieces. He did not offer to get the pieces.

Thought the problem was not as I suspected, he double checked all the plumbing the our condo as we are new owners.  He assured me everything was up to snuff and done with quality materials. I truly appreciated the piece of mind.

They showed up on time and they were professional and the work was great! I would absolutely recommend them to others.

unknown

Sublime!

Amazing. He was professional and fast. He was twice as fast as the last plumber who installed a toilet at our old house. He was clean and caused no damage to my house, which is always a potential since he was dragging old toilets down the stairs. He was professional and polite. I will call Assure the next time I have a plumbing issue.

It was an Angie's List Big Deal that I purchased. They were perfect. There were no problems and it worked well. I was very pleased. Not only was he a great plumber, he was good with kids. My grandson kept annoying him and he didn't let that bother him. He was great. If I have any other plumbing problems, I would definitely use him again. He had to order some things and then come back. Everything was done through email. His price didn't break the bank. They always let me know when they were coming. He deserved a double great for putting up with my grandson and still getting the work done.

Everything worked out fine. There was nothing bad about the service.

It was excellent. They were here on time and were very professional. They got the job done and were very helpful. They even took a look at another job that I had asked about an estimate on.

Very responsive. The owner does the scheduling and she's extremely nice. Called to say there was a delay. I used them because of a "deal" on Angie's List and will definitely use them again.

Dan Holford's unprofessional recommendations to install incorrect gas pipe fittings will now cost me additional money to correct. I had Dan come back to install a new water heater, plus hook up a gas log fireplace unit in the master (set supplied by me) and shorten a gas pipe in the family room that was already in use. Dan recommended that I have him change the perfectly working pipe fittings to the gas logs and take out the log set pans, because it would be more efficient. He also said that if it didn't work he could change it back. After he installed it, I immediately called him the same day and said not to dispose of the old pipes and pans that belong to the sets, because my gas log fireplaces were not working correctly. There's a gas smell that emanates after use, no heat is generated (unlike prior) plus a loud swishing sound! In an irritated tone & attitude, Dan told me that I would have to pay for his time If I wanted it changed back! His suggestion was a scam!