About us
Secure-Tech was founded in 1981. over 30 years of experience in the security industry matters. to know how to do things, what is needed, and what's really matters will save you money and get you more for the buck. Our focus is Security cameras, Home and Business security systems (Intrusion/Burglar alarm), and Intercoms. Service and installation, residential and commercial. Most of these areas are mainly custom and requires different setup to each property. I pride myself and my company on our experience and expertise in the industry as well as our deep concern for our customers' safety and performance requirements. Over the years, Secure Tech has developed a reputation for quality installation and repair services in the Los Angeles and Ventura Counties. All of our installations follow our strict company procedures to ensure a quality installed and maintained product on which you can rely. We are licensed, bonded, and insured, and we’re ready to help you with all of your residential, and commercial needs. Secure Tech can provide you with the level of service that you should expect from your low-voltage professional. Looking forward to doing business with you
Business highlights
Services we offer
Residential and commercial burglar alarm systems, security systems, security cameras, service and installation, access control, keyless entry.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- Zelle
- Venmo
- CreditCard
- 41
Assorted photos uploaded by Secure Tech
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Filter reviews by service
"Your a wonderful customer to have, glad we were there to help."
"Thanks for taking the time to review us. Bruce"
"Thank you for taking time out of your busy day to review us."
Things I liked:
1. Bruce, the owner, was pleasant and showed up nearly on time at 9:30 am
2. Bruce seems to really know his stuff when it comes to alarm systems
3. My alarm system now works again, and works much better than before
4. Bruce is easy to talk to and if you have a problem or issue, he seems genuinely interested in finding a solution
Things I didn't like:
1. Secure Tech charges a "$35 trip fee." What is that ? It's not like I had the option of going to Secure Tech! To be fair, this charge was not hidden but rather, was disclosed up front. Bruce later explained that this fee offsets his time lost to traveling in the congested L.A. area. None of the other alarm companies I called charged this fee of charged for travel time.
2. Inefficient use of time led to a much bigger bill ($765.00) than expected. For example, Bruce initially sold me a new alarm siren before testing the old one or testing the wiring. AFTER he installed the new siren he determined the wiring was actually the problem. Siren now gets uninstalled which takes time. I tested the old siren afterwards and it works fine. At $120/hour, time not well managed gets costly very fast. In my view, inefficient time management/planning made the job take longer and thus much more expensive.
3. After spending $765 to repair and upgrade my 20+ year old alarm system, my neighbor laughed at me because he just purchased a brand new, state of the art wireless alarm system for under $400 (installed and monitored for $34/month!) and which provides much better security than mine. Bruce never discussed this option with me. In hindsight, had I known I would have replaced my old system with a newer, modern computerized alarm system for nearly half the price. Hard to do that now having spent so much money on this repair.
While i am overall satisfied with Secure Tech's work, and Bruce is a very nice person, I'm not sure I'd use Secure Tech in the future. I would have wanted my options discussed before th repairs were done, and would liked to have seen better time management.
"Sorry [Member Name Removed] we would be glad to help you out but the South Bay is out of our area. We cannot service your area in Torrance, with traffic these days. My apologies if you received it as rude."
Bruce was very professional from beginning to end. Got back to us quickly, made a quick appointment and met with us. He demonstrated a considerable amount of knowledge about alarm systems, alarm monitoring and our existing system. He met with us on a Friday and we had the estimate on Sunday evening.
When we decide to pursue the alarm system again, Secure Tech will be one of the companies we contact.
Please realize that Bruce and his crew did extensive work at our home and we considered their price reasonable and competitive. While our project was lengthy and extensive, they do simple alarm installations as well.
Aaron was our installer, sometimes accompanied by a second gentleman who assisted him.I can't speak highly enough about their professionalism, and attention to detail. Every installation is clean and aesthetically pleasing. These gentlemen worked very hard, never complained, and were willing to accommodate my schedule on several occasions. We also added a few projects along the way which they happily accommodated. I was especially impressed one day when I was having some furniture delivered to our "new" home. It quickly was apparent that the location of the keypad in the master bedroom was going to be inaccessible because of the size of the headboard. Moving the furniture after it was in place was going to be extremely difficult because of the size and weight of the bed. Aaron immediately interrupted the work he was doing and came to the rescue and removed the keypad from the inconvenient location so the delivery could be completed. He then mounted the keypad so it would be easily accessible from bedside. That kind of service is very rare these days. It's never easy to have someone working in your home, but Bruce and his team make it a pleasant experience.
I wouldn't hesitate to work with this company again and happily recommend them to you.
"Hello [member name remove], I really appreciate your taking the time out for your pleasant review. While purchasing your own cameras can be a mixed bag, your cameras seemed just fine although the remote setup was a bit trickier than most. Thanks Again, Bruce Aronson."
"While most companies take the route of one size fits all, we believe we got you good full custom protection at a reasonable price too. Both you and your wife are very pleasant to work for, and thanks for your business."
"Hope your doing well [member name remove]. Thanks for taking the time to provide such a nice review. Bruce..."
"Both were a pleasure to work with. They live in a very nice community and the security companies in this area take advantage of their remote area with higher prices unfortunately. Its also nice to care for their every need and do our very best for people that appreciate your efforts, as they did."
"IWhile your home was being difficult you were a pleasure. Im glad we were able to achieve all your specialized needs. And thank you, thank you for taking the time out of your hectic schedule for writing such niceities. Sincerely, Bruce Aronson"
"Hi [member name removed], I love it when were able to run circles around a big name company. I meet people who don't know of other alarm ompanies. Thanks for letting others know of our services and your experience."
"Good afternoon, I received your response from Angie's list and satisfaction is a two way street in which its been a pleasure to also provide our services to such wonderful people. Other than fighting LA traffic it makes getting up in the morning that much easier. P.S. See you again very soon to install those additional cameras. Sincerely, Bruce Aronson"
A problem did arise but was quickly solved. When deciding on which company to use I made sure that each company provided a yard sign and window stickers. Bruce assured me that Secure Tech would provide these to me. For me, these signs are as important as the security system itself as a Consumer Reports study has shown that the sign alone is almost as effective at stopping burglaries as the system. I prefer to stop the break-in rather than be notified that my place was burglarized and the police are on their way. The installer did not leave the signs. I called Bruce and he told me that he had yard signs but he did not have any window stickers and it would take a month to order new stickers. He assured me that he would work something out and fix the problem. I told him it was important that I have the signs soon because my family had a trip coming up. The installation took place on Friday and I was leaving on Tuesday. On Monday, Bruce sent one of his employees over to my house and dropped off two yard signs. I was happy with the signs and did not really need the window stickers since I got two signs (which I placed in the window anyway).
So far the alarm has worked great. It is easy to arm and disarm, especially with the Alarm.com app on my cell phone. My wife and I are able to arm and disarm the alarm from anywhere. No false alarms and no break-in's yet so I'm very happy.
"Hi (Removed Member Name), I appreciate your taking the time out for your detailed review of us. I hope to improve on our punctuality as Murphy's law would have it parking at your complex was quite the job but as with many neighborhoods these days parking seems to be a privilege not to be taken for granted. I hope your enjoying the 2Gig system with the cool touch screen and that your family is doing well. Sincerely, Bruce Aronson"
"Hello [member name removed], From the start to finish doing work for you was very gratifying. You were very forth right of what you wanted and very pleasant to work for. I hope your new home remodeling goes well and looking forward to do more work modifying your system as needed. Thanks for your awesome review of us and glad you took the time out to do so. Have a wonderful day(s) until we see you again. Sincerely, Bruce Aronson President"
"It was truly a pleasure serving you. Your neighborhood is rough and from what you explained about your neighbor I hope the new video surveillance system keeps them at bay and provides you a home you can live in tranquility again.. I appreciate your taking the time to write back to Angie's list about our workmanship. If theres anything else I can do please pickup the phone Im available anytime. Sincerely, Bruce Aronson"
"Hello, [member name removed] It was nice to hear from you guys. Kim said you had a wonderful time in Hawaiii with the kids. Im glad or hope to see all is good. I apologize that it took a couple return trips to dial everything in the way you perfectly wanted the system to function for your needs. I think adding the exterior garage doors was the way to go. Glad I could be of assistance and hope to continue being your go to guy. Sincerely, Bruce Aronson"
Steve, arrived at our home several days later and installed the system. Steve was on time, knowledgeable, and had the unit installed a couple of hours later. Bruce arrived just a Steve was finishing up the installation to program the system and explain its operation.
All in all everything went very well. I would certainly recommend Secure Tech to anyone looking for a security system...........
"Dear [member name removed], If I had to pick between going to work and boating well lets just say work would come in real close when working with such a mild mannered but know what he whats kind of guy like yourself. Unfortunately I can't always pick whom I do work for but usually Angie's List clientale are terrific since they know what they want, and are willing to pay for good service. It was truly a pleasure and looking forward to many years of working together."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
21430 Strathern St, Unit C, Canoga Park, CA 91304
Service Hours
| Sunday: | Closed |
| Monday: | 7:00 AM - 5:00 PM |
| Tuesday: | 7:00 AM - 5:00 PM |
| Wednesday: | 7:00 AM - 5:00 PM |
| Thursday: | 7:00 AM - 5:00 PM |
| Friday: | 7:00 AM - 5:00 PM |
| Saturday: | Closed |
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