ClickAway, an award winning computer repair, service, sales and networking company and has 5 stores located in Almaden / San Jose, Campbell, Los Altos, Santa Cruz, and Sunnyvale. We have served more than 850,000 customers in the Northern California since 2002. We offer the following services for Small Businesses and Consumers: * drop-off * walk-in * on-site * remote support * pickup service * best value in computer sales, repair, home and business networking and training. * Free basic diagnostics and low rates. Call or visit, and experience the ClickAway difference! Because we are a value-added reseller for Dell, HP, IBM, and other major manufacturers we offer an unbeatable combination of great pricing and unparalleled customer service. We support our customers and our products even after the sale is complete, and we are dedicated to customer satisfaction.
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
63% | ||
12% | ||
10% | ||
2% | ||
6% |
"Thank you Ron for your wonderful review. We're really happy to read you felt our service was great and met your needs. Should you have any other issues, including phones, printers, or other devices with a power switch, even your home or office wifi/network, we're here for you."
"Thank you Toby for your wonderful review. We are really happy to hear you felt we were 5 stars on everything! We strive to make sure all our customers feel as great as you do. Should you have any other issues, including with wifi/network, mobile devices, even printer, we're here for that too."
"Thank you Tina for your wonderful review. We are happy to hear that you felt you received good customer service. I am sorry that it felt too expensive and we understand that technology is indeed expensive and we hope that in the future you will discuss this with us and let us see what we can do for you."
"Thank you so much Austin for your wonderful review. We're really happy to hear you felt we provided professional service and had your needs met. Should you have any other issues including with wifi/network, mobile devices, even printers, we're here for you."
"Thank you so much Linda for your wonderful review. We're glad to hear you feel we are a great company. Should you have any other issues, whether its computer, wifi/network, mobile devices, or most things with a power button, let us know."
"Thank you so much Stanley for your wonderful review. We are happy to hear you felt you received great service and had your needs met. Should you have any other issues, with computers, printers, wifi/network, or even mobile devices, let us know."
"Thank you so much Alan for your wonderful review. We are glad you felt you received great service and had your needs met. This is exactly how we want all our customers to feel; it is good for you and good for business. Should you have any other issues, with computers, wifi/networks, or even mobile devices and printers, we are here for you."
"Hi Mary. We are really sorry to hear about your troubles and we wish we could have done better. Much of the delay is out of our control with part distribution being so slow just like everything order/shipping we see throughout the world. However, as far as the issue with your wifi, we tried to make every attempt to correct this with communication from our manager. We hope we can build trust back with you."
"Hi Debbie. Having reviewed all the invoices and discussions over the phone, we are disappointed that even though we did indeed fix your computer, including going over to your home multiple times after you identified you let someone else work on your computer, who was not our company, we feel this is an unfair review of our services. We wish you well with your future device issues."
"Thank you Ted. We are so glad to hear you felt you received great service and had your needs met. We expect your network to work well and we are here if you have any other issues including with your computer or mobile devices too."
"Thank you John for your great review and recommendation. We're glad you found us friendly and professional; we provide that to everyone. Should you have any other issues, including computer repair, network, even mobile devices, please let us know."
"Thank you, Jean. We are so glad you felt you received great service and had your needs met. Should you have any other issues and need computer repair, network, or mobile devices, please let us know. We are always glad to help new and returning customers."
"Thank you, Bruce. We're glad you felt you received great service and had your needs met. Should you have any other issues, including computer repair, network, or mobile devices, we're here for you."
"Thank you, Garry. We are so glad you felt we provided great service and had your needs met; this is our goal for everyone. Should you have any other issues, including with network or mobile devices, we can work on those too."
"Anish, we are sorry to hear you were not happy with our attempts to repair your device. Having reviewed the work done; a tune-up to attempt to resolve your problem, did not yield the results you wanted. Though we are not wizards, we do try and are disheartened when we cannot. We hope that in the future we can rebuild trust. Thank you for your feedback."
"Hi Violet. I am sorry to hear about your experience with us and we are not satisfied if you are not either. Our manager will be reaching out to you in hopes of repairing the trust in us and I hope you will engage. This is not typical of us and so we want to do what we can to change. Thank you."
"Hi Tony. Thank you so much for your great review. We are glad you felt Anthony provided great service and had your needs met. We value every customer and their needs and should you have any more issues, please contact us directly. Thank you."
"Hi Alph. Thank you so much for your terrific review. We're glad you felt your repair and upgrade went well and had your needs met. Let us know if there is any future issue including network or mobile."
"Hi Madeline. Your rating and comment are more than sufficient. Thank you so much for that and we're glad you felt you received great service and had your needs met. Should you need anything else whether it is computers, networks, or even mobile devices let us know."
"Hi Carol. Thank you so much for that great review. We're so glad to be here for anyone who needs assistance or repair/upgrade, and that the tech provided great service and had your needs met. Should you have any issues including computer repair, network, or mobile, please let us know."
"Hi Candyce. Thank you so much for your great review. We're glad we could provide great service and that Bryan met your needs. Should you have any other issues with computer repair, even home office equipment, network, or mobile, please let us know."
"Hi Nathan. Thank you for your great review. We're glad you felt you received great service and had your needs met. Should you have any other concerns including computer repair, network, or mobile, please let us know."
"Hi Ira. Thank you so much for that great review. We're glad you felt Brandon provide great service and had your needs met. We're hoping you won't have any other issues with your computer except regular maintenance (like cars!) and should there be any other issues, just contact us directly; even if it is for network, mobile devices, printers, etc."
"Hi Kathy. Thank you so much for your kind review. We're glad you felt you received good service and had your needs met. Please let us know if there is anything further we can help with including computer repair, network, or mobile."
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Sunday: | Closed |
Monday: | 8:00 AM - 7:00 PM |
Tuesday: | 8:00 AM - 7:00 PM |
Wednesday: | 8:00 AM - 7:00 PM |
Thursday: | 8:00 AM - 7:00 PM |
Friday: | 8:00 AM - 7:00 PM |
Saturday: | 9:00 AM - 5:00 PM |