A1 On Track Sliding Door Repair & Installation logoApproved Pro
Approved Pro

A1 On Track Sliding Door Repair & Installation

4.8(
119
)
Door Service, Glass and Mirror Service, Window Service,

About us

A1 on track sliding door repair is your best source for repair or replacement of all your sliding doors. These include, glass patio doors, closet doors, pocket doors,(pocket doors are the doors that slide into the walls) shower doors, screen doors, pet doors, accordion doors and windows. We also replace foggy glass in sliding doors. We provide cost effective solutions for eliminating your sliding door problems and we have been serving the San Francisco bay area for over 20 years. Leave the worry to us. We have spent the past 20 years perfecting both repair and replacement options.truth is, we fix and have fixed more sliding doors then anyone. We have weeded out the items that cause you grief and we stand behind the ones that will bring a smile to your face, and cause you to look to us again in the future. From the very first call, our trained customer care team is ready to provide you with excellent service, and quality products. We look forward to working with you to meet your needs with impeccable service and high quality materials. Our staff is committed to excellent craftsmanship, creative ideas, and on-the-job cleanliness. We offer a wide range of services from new installations to simple repairs. Whatever your installation or repair needs, please call us. Cost is determined by job. Additional phones - (408) 984-5654, (408) 866-0747, (408) 353-6461, (415) 695-0306, (510) 429-7004, (800) 491-5654. Award winning. Additional DBAs - A 1 On Track Sliding Door Repair & Installation, A1 On Track Sliding Door Repair And Installation Inc.

Business highlights

Emergency services offered
36 years of experience

Services we offer

Sliding doors only! We can replace, install, & repair sliding doors. Sliding glass doors: Rollers, Locks, Handles and Tracks. Closet Doors: Rollers,Tracks, and New Installations. Pocket Door Repairs: Tracks and rollers Shower doors: New Rollers and new shower door installation.

Services we don't offer

We do not do interior doors or hinge doors. --Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Our recent projects
  • 32
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    Assorted photos uploaded by A1 On Track Sliding Door Repair & Installation

Reviews
4.8119 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
0%
2
0%
1
4%
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Filter reviews by service

Showing 1-25 of 119 reviews
Tom R.
Jul 2022
5.0
Door Service, Window Service
Yes, I recommend this pro
Great, on time and professional repair
Tom R.
Jun 2022
5.0
Door Service
Yes, I recommend this pro
He did a good job. He was prompt, on time and clean.
Amy V.
Jun 2022
5.0
Door Service
Yes, I recommend this pro
Fast communication response time and repair. Gus and Kevin were the two guys that arrived and had answered my questions politely and guided us on what they are planning to do today to fix the door when they looked at it and saw the problem areas. What looked like a complicated fix to me, both Gus and Kevin made it look like an easy fix, which visually tells a customer that they know what they're doing. Hoping I don't need to call them again because my sliding door issue was fixed and now it glides and locks so smoothly - but they are now added as my primary and only contact and recommendation to others if they need a similar issue resolved!
Kay S.
Jun 2022
5.0
Door Service, Glass and Mirror Service + 1 more
Yes, I recommend this pro
A1 On Track has been repairing and replacing doors in my apartment building for years. They are reliable, organized and overall great to work with. I would highly recommend them. You can't go wrong.
Response from A1 On Track Sliding Door Repair & Installation

"Thank you for taking the time to write us such a great review."

Hanna Y.
Jun 2022
5.0
Door Service, Closet Service
Yes, I recommend this pro
Very good! The team is very organized and has great communication regarding the schedule and always reliable. The guys have excellent skill and expertise with sliding doors. They replaced 4 sets of closet doors and went above and beyond to make sure we were fully satisfied with their work. I would definitely use them again and recommend them to anyone needing experienced professionals who can replace/install new doors!
Response from A1 On Track Sliding Door Repair & Installation

"Thank you for taking the time to write us such a great review."

Gene M.
Dec 2019
1.0
Door Service
Never heard from them
Bruce B.
Jul 2019
5.0
Door Service
Yes, I recommend this pro
$425
They were professional, quick, and on time!
Charity S.
Jul 2019
5.0
Door Service
Yes, I recommend this pro
We had custom-width Jeld-wen composite wood doors installed on a bypass track on our pantry during a 2010 kitchen remodel. Unfortunately, due to their weight and effort of opening and closing them, one of the doors had torn free from the rolling bracket holding it at the top. A1 told us we already had the type of track they recommend, but not the right quality of rollers for the type and weight of door. I was dubious that the solution could be so simple as to just replace the rollers, but they seemed to know what they were doing. First the doors were removed and the damaged one was taken to a door repair shop in San Jose. Once the repair work was complete, they re-installed the doors with new rollers and I am amazed at how effortless they now are to open and close. This company seems to specialize in this one thing, but when that is the one thing you need, they are the ones to call.
David H.
Jan 2019
5.0
Door Service
Yes, I recommend this pro
$350
Was able to schedule an appointment within a couple of days. Workers arrived within the promised one-hour time slot and completed the work quickly.
Kenneth O.
Nov 2018
1.0
Door Service
does not provide that type of service
Marc S.
Dec 2017
5.0
Door Service
Yes, I recommend this pro
$1,870
Amazing outcome! Excellent and professional service professionals. Martin is the best! Ask for him if you can. Great communicators, told me what to expect, and delivered to those expectations. Doors are not only working, we have far better hardware. I recommend A1 On Track with full confidence.
Jean T.
Nov 2017
5.0
Door Service, Closet Service
Yes, I recommend this pro
$900
Everything went great. Lars and Martin did a fantastic job. I wish we had done the work years ago.
David S.
Sep 2017
5.0
Door Service
Yes, I recommend this pro
$450
It went great - Linda was able to find me an appointment two days after I called. Lars and Martin arrived on time and got right to work - they had the right part and fixed the door within a few minutes. They also, at no extra charge, replaced the outside lock (the keys had gone missing over the years). They also offered to replace (again, at no extra charge) the handles with something newer, but we decided against it. They made sure everything was working and explained what had failed. I was very pleased.
Eric N.
Sep 2017
5.0
Door Service
Yes, I recommend this pro
$350
They arrived early and finished in just over 30 minutes. They replaced the rollers with better quality metal ones and also replaced the bottom track with an overlay. The door now slides open and closed with the use of a pinkie finger.
John J.
Aug 2017
5.0
Door Service
Yes, I recommend this pro
$300
.
John J.
Jun 2017
5.0
Door Service, Screen Repair
Yes, I recommend this pro
$350
Excellent, smooth as silk.Works great, thank you.
Deborah B.
Jul 2016
5.0
Door Service
Yes, I recommend this pro
$225
Receptionist was pleasant for scheduling. A bit tricky to get an appointment with the staff apparently taking several weeks off during the summer. But once the scheduled day/time arrived, they arrived right on time, were courteous and knowledgeable, had all the necessary parts in the truck, and finished the job in about 15 min.
John L.
Jun 2016
1.0
Door Service
unknown
Erdem B.
May 2016
5.0
Door Service
Yes, I recommend this pro
unknown
John L.
Mar 2016
5.0
Door Service
Yes, I recommend this pro
$450
I highly recommend A-1 ON Track Sliding Door Repair and Installation. The entire team that were involved were great. My first contact with the company was through Linda, who serves as a consultant and scheduler. She was very knowledgeable, and helpful, and provided an estimate, and scheduled an appointment. Louis, the owner, came out with Martin right on time. I showed them the door, and Louis explained in detail exactly the work that needed to be done. In addition I pointed out a broken part of the vinyl on the bottom of the door, and asked if it could be repaired. Louis came up with a solution to replace the vinyl, remove and replace the rollers, and install a new track insert. The work was done in a very professional manner, and the door looks great. They are a terrific group, and I highly recommend them
Response from A1 On Track Sliding Door Repair & Installation

"MORNING [Member Name Removed], THANK YOU SO MUCH FOR TAKING THE TIME TO WRITE A REVIEW. IT MEANS A LOT TO US. GOOD OR BAD, REVIEWS DO HELP 'POTENTIAL' CUSTOMERS IN LOOKING FOR A COMPANY THAT CAN/WILL DO WHAT YOU WROTE IN YOUR REVIEW. THANKS FOR GIVING US ALL 'A'S.....LOU AND MARTIN ARE SUCH HARD WORKING GUYS, BESIDES BEING WONDERFUL PEOPLE, THEY ARE VERY HONEST, WHICH I'M SO PROUD OF THEM FOR. AGAIN, A-1 ON TRACK WOULD LIKE TO THANK YOU FOR ALLOWING US TO SERVE YOU. MY BEST, LINDA COBILLAS/MANAGER"

PAULA M.
Mar 2016
5.0
Door Service, Closet Service
Yes, I recommend this pro
$400
Linda set up an appointment for the next available possibility, which turned out to be only two days from the phone call.  She was professional and courteous, and she even called me back when she had realized that she had given me a higher price estimate when we first spoke.  (Make sure you mention Angie's List for a possible discount.)  
Linda had prepared me for a preliminary visit (for measuring), and another appointment for repair; she estimated that the repair would take place a few days later. 
Today was the day that A-1 was supposed to conduct their preliminary work. Louis and Martin were amazingly careful and professional.  I was pleasantly surprised that they were prepared to replace the warped track and rollers.  Within an hour, my closet door was fully repaired.
The only category I did not grade was "Price."  I did not shop around, so I do not know how A-1's cost compares to other companies'.  I chose them solely on their superlative reviews.  Four hundred dollars seems a little expensive for this repair, but I would still use A-1 again. 

Response from A1 On Track Sliding Door Repair & Installation

"MORNING [Member Name Removed], THANK YOU SO MUCH FOR TAKING THE TIME TO WRITE SUCH A POSITIVE REVIEW FOR A-1 ON TRACK. LOU AND MARTIN ARE THE BEST, BESIDES BEING GOOD PEOPLE, AND VERY HONEST. IT'S SO HARD TO FIND PEOPLE THAT HAVE ALL OF THOSE GOOD QUALITIES. WHETHER POSITIVE OR NEGATIVE, IT IS GOOD FOR OTHER POTENTIAL CUSTOMERS TO SEE WHAT OUR ACTUAL CUSTOMERS THINK OF A-1 ON TRACK. YOU TAKE CARE AND PLEASE DO NOT HESITATE TO CALL ME IF ANYTHING COMES UP, K? MY BEST, LINDA COBILLAS/MANAGER/A-1 ON TRACK SLIDING DOOR REPAIR & INSTALLATION"

Alphonse G.
Mar 2016
5.0
Door Service, Glass and Mirror Service + 1 more
Yes, I recommend this pro
$350
Excellent service. The owner, Lou, knew exactly how to fix my mother's glass sliding door. Before they came over, the sliding door was very difficult to open and close. They change the bottom part, and now, the door was very easy to open. We're very happy with their excellent service. Linda responded to my voice message immediately and was very courteous and nice. She too was great! Thank you so much!
Response from A1 On Track Sliding Door Repair & Installation

"[Member Name Removed], Thank you so much for taking the time to write such a positive review on the work Lou and Martin did. Rollers are typically the first to wear down, then the worn rollers start 'chewing' up the top of the fin on the bottom where they roll, and it only gets worse over time, then the door isn't rolling anymore, and you end up pulling all the weight of that door, and that's when people keep trying to pull the door, and the back pain starts. We are so glad that your Mom can get in and out of that door again, [Member Name Removed]. Remember, if anything comes up, we'll be right here! My best, Linda Cobillas Manager"

Thomas H.
Feb 2016
5.0
Door Service
Yes, I recommend this pro
.
Response from A1 On Track Sliding Door Repair & Installation

"[Member Name Removed] & [Removed Member Name] , JUST A NOTE TO THANK YOU FOR YOUR GREAT REVIEW! I'M GO GLAD LOU AND MARTIN WERE ABLE TO INSTALL THAT FLEETWOOD SLIDING GLASS DOOR TRACK INSERT AND ROLLERS. HOPE ALL OF THAT IS STILL FINE. PLEASE DO NOT HESITATE TO CALL US IF 'ANYTHING' COMES UP, K? TAKE CARE OF EACH OTHER. MY BEST, LINDA COBILLAS MANAGER"

Nick J.
Jan 2016
1.0
Door Service
unknown
Response from A1 On Track Sliding Door Repair & Installation

"I AM SO SORRY THAT YOU DID NOT RECEIVE A CALL BACK FROM US. THE TRUTH IS WE WERE HAVING MAJOR PHONE PROBLEMS AT THAT TIME, AND I WASN'T RECEIVING A FEW OTHER CALLS, AS WELL. SOME WERE GARBLED COMPLETELY. THAT PROBLEM IS NOW RECTIFIED. PLEASE SEE OUR REVIEW HISTORY, TO SHOW THAT THIS HAS NEVER HAPPENED BEFORE, AS YOU DON'T KNOW US HERE AT A-1 ON TRACK, AND I KNOW HOW HARD IT IS TO TRUST SOMEONE, AND BELIEVE IN THEM WHEN THINGS LIKE THIS HAPPEN. THE OWNER, LOUIS FLOYD, AND MY TECHNICIANS ARE ABSOLUTELY TO BEST AT WHAT THEY DO, AND ARE SOME OF THE HARDEST WORKING MEN I'VE EVER KNOWN. THE MAIN THING I LOVE ABOUT MY JOB IS THE HONESTY WITH WHICH LOU IMPARTS IN EVERY ASPECT OF HIS LIFE, INCLUDING THE WAY HE RUNS A-1 ON TRACK. I'VE ONLY BEEN HERE 16 OUT OF THE 27 YRS. HE'S BEEN IN BUSINESS, BUT HONESTY IS THE MAIN REASON I LOVE THIS PLACE. I WISH YOU WOULD GIVE US THE OPPORTUNITY TO TRY TO HELP YOU OUT WITH WHATEVER SLIDING DOOR PROBLEM(S) YOU MAY HAVE. THANK YOU FOR TAKING THE TIME TO READ MY RESPONSE. I'VE REALLY NEVER HAD TO WRITE A RESPONSE TO A BAD REVIEW BEFORE, BUT I HAD TO LET YOU KNOW WE WERE NOT IGNORING YOU. MY BEST, LINDA COBILLAS MANAGER"

Roy M.
Nov 2015
5.0
Door Service
Yes, I recommend this pro
unknown
Showing 1-25 of 119

Licensing

Bonded
Insured
Licensed*

Trade License Number

Ca 747284

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

04/30/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A1 On Track Sliding Door Repair & Installation is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 8:00 AM - 7:00 PM Sunday: Closed
A1 On Track Sliding Door Repair & Installation accepts the following forms of payment: Check, Visa, MasterCard
No, A1 On Track Sliding Door Repair & Installation does not offer free project estimates.
No, A1 On Track Sliding Door Repair & Installation does not offer eco-friendly accreditations.
No, A1 On Track Sliding Door Repair & Installation does not offer a senior discount.
Yes, A1 On Track Sliding Door Repair & Installation offers emergency services.
Yes, A1 On Track Sliding Door Repair & Installation offers warranties.
A1 On Track Sliding Door Repair & Installation offers the following services: Sliding doors only! We can replace, install, & repair sliding doors. Sliding glass doors: Rollers, Locks, Handles and Tracks. Closet Doors: Rollers,Tracks, and New Installations. Pocket Door Repairs: Tracks and rollers Shower doors: New Rollers and new shower door installation.
We do not do interior doors or hinge doors. --Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact Information

1600 Dell Ave, Ste S, Campbell, CA 95008

Service Hours

Sunday:Closed
Monday:7:00 AM - 7:00 PM
Tuesday:7:00 AM - 7:00 PM
Wednesday:7:00 AM - 7:00 PM
Thursday:7:00 AM - 7:00 PM
Friday:7:00 AM - 7:00 PM
Saturday:8:00 AM - 7:00 PM
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