Additional phone number - 628-225-2499, Additional DBAs - Roto Rooter, Roto-Rooter Plumbing, Sewer & Drain Cleaning, Roto-Rooter Sewer & Drain Cleaning Service Co.
Residential & commercial plumbing & drain cleaning including sewers and drains, faucets, pipework, septic tanks & video camera line inspection., showers & tubs, sinks, toilets, water heaters, waterlines
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
0% | ||
8% | ||
0% | ||
0% |
"Thanks for your honest feedback — and I’m glad to hear our tech got the job done right. Just to share a little background: we got your call at 9:34 AM and had everything wrapped up by 11:00 AM, knowing it was important to move quickly with a renter involved. As for pricing, we always aim to be upfront — our tech provided a free estimate with no obligation before starting any work. That said, I totally get that you were hoping for something more in line with past visits, and I’m sorry to hear we missed the mark this time. We really appreciate you giving us the chance to help, and your feedback will help us do better. If you ever want to chat more about this, feel free to give me a call directly at (415) 656-2130. Thanks again, Ray Galarza Roto-Rooter Plumbing & Drain Service"
"Thank you for the awesome review!"
"Thanks for the review, [Member Name Removed]! Is there anything we could have done better to have earned more stars?"
"Thank you for the kind words, [Member Name Removed]!"
"Thank you so much for your wonderful review! We’re thrilled to hear that our team, especially David Letteer and his assistant, exceeded your expectations. It’s always our goal to provide timely, diligent service with clear communication, and we’re glad that resonated with you. We truly appreciate your recommendation and look forward to the opportunity to serve you again in the future!"
"We're so happy to hear that your customer experience with us was wonderful! Customer comments/reviews like yours help us evaluate our service techs and our overall customer service and keeps us motivated to always strive to be better. Thank you so much for taking the time to write us a review!"
"Hey Ms. Laurie, We're absolutely thrilled to hear about your experience with David! He's one of our finest techs, and it's awesome that he lived up to that reputation. Your words made our day here at the office, no doubt. That's exactly the kind of service we aim to deliver. We're pumped you got to experience it firsthand. And thanks a ton for wanting to give him a 10! We get it, the 5-star system doesn't always cut it, huh? Thanks again for taking the time to share your feedback. We look forward to helping you out with any future plumbing needs."
"Thank you [Member Name Removed]! We appreciated the opportunity to earn your business."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.