Floor Pros

They were punctual, and the floor refinishing went without a hitch. The floor now looks better than it did when it was first put in. The results were more than satisfactory. We were very happy about the whole experience. We are going to begin the floor replacement job soon. Will be glad to recommend them anytime.

They did an excellent job the floors look fabulous. The kitchen floor,a 90 year old oak floor with years of water staining looks new. Very responsive on the phone. Pleasure to work with.

Floor Pros and their crew did an amazing job from start to finish. I couldn't be happier with the results and the process. They walked me through the whole process and went above and beyond to make sure everything went smoothly. I would %100 recommend them to anyone.

They were excellent and I would highly recommend them.

Floor Pros did impressive work on a very challenging job for us. The job entailed refinishing our 100-year old living room, dining room and entry floors, replacing our upstairs hall floor which had been badly damaged during a remodel and refinishing our mahogany stairs and adding new risers to cover the gaps between the old risers and the treds. Mark Velez of Floor Pros really stood out from the other floor companies by being responsive to the unique issues of our floors and willing to problem-solve to find the best solution. The results exceeded our hopes, thanks to his skilled crew. The new hall floor was beautifully laid, with a border to match the existing floor. With Mark’s input, we decided to use a clear finish on the steps to help the mahogany (which tends to stain red) blend better with the lightly stained (pecan color) oak floors. Mark recommended heartwood white oak for the new risers, also with a clear finish, and the result was a perfect blend of the different woods. The new treds were installed with such precision that they virtually eliminated the chorus of squeaks we had been living with. We opted to have 2 coats of the Bona Commercial High Traffic finish and have been very pleased with it. Mark and his crew get top marks for customer communication, problem-solving and performance. We would certainly use Floor Pros again and would recommend them.

This company is superior to any company that I have done business with in decades. Highly professional from beginning to end. Every individual from the gentleman that gave me the bid, to the gentlemen that did the physical work and the gentleman that is the owner. He came to my home on the day of staining to ensure all was going well. My floors (cherry) are so exquisite I cannot believe they are truly mine. THANK YOU PRO FLOORS for a job more than well done.

Mark from Floor Pros arrived exactly on time to size the work and provide a quote. We agreed on the price and the start date - and afterward, I mentioned the Angie's List coupon for 10% off, which he immediately applied to the quote he had given us. The work began on time but was not completed on the timeframe originally estimated and then was not completed to our satisfaction. We had many "little" problems, all of which added up to being less than happy with the "final." result. That said, Mark was extremely responsive and sent out Tyler a couple of time to take care of issues. Each time, Tyler was polite, listened carefully to our concerns, made sure that the work he did met with our approval, and worked diligently to address each problem and concern. I don't think we were difficult clients, but I do think that that our maple floors required much more careful work than originally envisioned. Right now, we are very pleased with the (now) final results and particularly grateful to Mark and Tyler for the completely professional way they responded. We would recommend Floor Pros and would use them again.

The price had to be expensive than the normal one. It was expensive.

Mark was very responsive and empathetic, and he went out of his way to help us get the floor back in shape quickly. It looks great now. You can hardly tell it was damaged.

I can't recommend this company any higher! Professional, responsive, and a great value. the work looks spectacular and they have superior customer service.