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Approved Pro

Floor Pros

Hardwood Flooring Service, Flooring, Epoxy Flooring Service,

About us

Floor Pros was established in 1980 as a family owned business to provide the San Francisco Bay Area with quality hardwood flooring installation, sanding, and refinishing services for both commercial and residential homes and businesses. We are committed to providing our customers in San Francisco, San Mateo, Marin, Contra Costa, and Alameda counties with exceptional hardwood flooring services. Our new customers are all wondering the same thing, what makes Floor Pros qualified for quality work? We are members of several institutions that set high standards for the hardwood flooring industry. Trained and certified by the National Wood Flooring Association, who sets the benchmark for professional conduct, we guarantee that our technicians are the best in the industry. Also, we are a proud member of USGBC, who sets the standards for environmentally sustainable construction. Believing that providing quality services is a continuous process, we send our technicians to hardwood flooring workshops in and out of the San Francisco Bay Area a few times each year to ensure that they are current with techniques and technologies. This year we have enrolled our technicians for Leadership in Energy and Environmental Design (LEED) certification by USGBC. Understanding that sustainable business practices are in the best interest of our customers, suppliers, employees, and environment, we are one of the few hardwood flooring companies in based in the San Francisco Bay Area that are pioneering LEED projects. We also believe in using the best product our suppliers can provide us to ensure that the wood flooring is long lasting and durable. Each year, we make three to four trips to our supplier’s headquarters; whether it’s in Canada, Seattle, or Brazil, we go the distance to find the best brands. Some of the prestigious brands we carry are: Mirage, Lauzon, DuChateau, and Oshkosh Designs. Each brand and product we use and carry is hand picked by our current founder and president,

Business highlights

Minority owned and operated
Family owned & operated
45 years of experience

Services we offer

We provide San Francisco Bay Area with unmatched hardwood flooring services. From the moment you call us for an estimate to the moment we finish your project, we work attentively with you to ensure that you are more than satisfied with your hardwood floors.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Zelle
  • Venmo
  • CreditCard
Reviews
4.647 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
0%
2
0%
1
9%

Filter reviews by service

Showing 1-25 of 47 reviews
Jan E.
Jul 2023
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$410,000
Did job right

Ned D.
Jul 2022
1.0
Flooring
$670,000
The image says it all. Imagine 1200 sq’ of this… The workers were inexperienced and it showed. They sanded the floors but did not countersink/fill the exposed nails (strike 1). Then they used water-based finish (strike 2) that caused all the exposed nails to rust. I had even asked if oil-based finish was a better idea prior to the work starting. The sales person Mark showed no culpability and acted like it “just happens sometimes” (strike 3). He wanted us to wait over a month for a competent crew to come back to fix it (strike 4). We held back the second payment and instead hired someone else to redo the job correctly. You’ve been warned.

Jenny T.
Jan 2021
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
They were punctual, and the floor refinishing went without a hitch. The floor now looks better than it did when it was first put in. The results were more than satisfactory. We were very happy about the whole experience. We are going to begin the floor replacement job soon. Will be glad to recommend them anytime.

Walter M.
Oct 2020
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$150,000
They did an excellent job the floors look fabulous. The kitchen floor,a 90 year old oak floor with years of water staining looks new. Very responsive on the phone. Pleasure to work with.

Lana B.
Aug 2019
5.0
Flooring
Yes, I recommend this pro
$450,000
Floor Pros and their crew did an amazing job from start to finish. I couldn't be happier with the results and the process. They walked me through the whole process and went above and beyond to make sure everything went smoothly. I would %100 recommend them to anyone.

Adem H.
Jul 2019
5.0
Hardwood Flooring Service
Yes, I recommend this pro
They were excellent and I would highly recommend them.

Christine T.
Sep 2018
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Floor Pros did impressive work on a very challenging job for us. The job entailed refinishing our 100-year old living room, dining room and entry floors, replacing our upstairs hall floor which had been badly damaged during a remodel and refinishing our mahogany stairs and adding new risers to cover the gaps between the old risers and the treds. Mark Velez of Floor Pros really stood out from the other floor companies by being responsive to the unique issues of our floors and willing to problem-solve to find the best solution. The results exceeded our hopes, thanks to his skilled crew. The new hall floor was beautifully laid, with a border to match the existing floor. With Mark’s input, we decided to use a clear finish on the steps to help the mahogany (which tends to stain red) blend better with the lightly stained (pecan color) oak floors. Mark recommended heartwood white oak for the new risers, also with a clear finish, and the result was a perfect blend of the different woods. The new treds were installed with such precision that they virtually eliminated the chorus of squeaks we had been living with. We opted to have 2 coats of the Bona Commercial High Traffic finish and have been very pleased with it. Mark and his crew get top marks for customer communication, problem-solving and performance. We would certainly use Floor Pros again and would recommend them.

Nancy R.
Jun 2018
5.0
Hardwood Flooring Service
Yes, I recommend this pro
This company is superior to any company that I have done business with in decades. Highly professional from beginning to end. Every individual from the gentleman that gave me the bid, to the gentlemen that did the physical work and the gentleman that is the owner. He came to my home on the day of staining to ensure all was going well. My floors (cherry) are so exquisite I cannot believe they are truly mine. THANK YOU PRO FLOORS for a job more than well done.

Suzanne M.
Mar 2018
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$189,200
Mark from Floor Pros arrived exactly on time to size the work and provide a quote. We agreed on the price and the start date - and afterward, I mentioned the Angie's List coupon for 10% off, which he immediately applied to the quote he had given us. The work began on time but was not completed on the timeframe originally estimated and then was not completed to our satisfaction. We had many "little" problems, all of which added up to being less than happy with the "final." result. That said, Mark was extremely responsive and sent out Tyler a couple of time to take care of issues. Each time, Tyler was polite, listened carefully to our concerns, made sure that the work he did met with our approval, and worked diligently to address each problem and concern. I don't think we were difficult clients, but I do think that that our maple floors required much more careful work than originally envisioned. Right now, we are very pleased with the (now) final results and particularly grateful to Mark and Tyler for the completely professional way they responded. We would recommend Floor Pros and would use them again.

Marcela G.
Aug 2017
5.0
Flooring
Yes, I recommend this pro
$2,000,000
The price had to be expensive than the normal one. It was expensive.

Lilly T.
Jul 2017
5.0
Flooring
Yes, I recommend this pro
$280,000
Excellent-this is the second time we used Floor Pro. As usual, the price is good, the work is excellent, and the service from the owner (James) is super. Will use again.

Thomas M.
Jun 2017
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$190,000
Great. Good work and a clean job!

Carrie B.
May 2017
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Mark was very responsive and empathetic, and he went out of his way to help us get the floor back in shape quickly. It looks great now. You can hardly tell it was damaged.

Lilly T.
Nov 2016
5.0
Flooring
Yes, I recommend this pro
$250,000
Surprisingly well-done according to how difficult the job may be from other companies. The refinished Brazilian teak engineered hardwood floor turned out absolutely awesome. Jason, the owner, provided excellent service every step of the way from explaining the nature of Brazilian teak and the entire refinishing process, helping with the selection, coordinating with his insurance broker for COI, scheduling his crew for punctual arrival, and perfecting any area requested. One of the best customer services we've experience!.

Kurt C.
Nov 2016
5.0
Hardwood Flooring Service, Epoxy Flooring Service
Yes, I recommend this pro
$250,000
I can't recommend this company any higher! Professional, responsive, and a great value. the work looks spectacular and they have superior customer service.

Sandy T.
Oct 2016
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$392,000
I would highly recommend Floor Pros! They are professional and the work they do is always meticulously done and on point.

Gayle S.
Apr 2016
1.0
Hardwood Flooring Service
unknown

Talia D.
Oct 2015
5.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
$350,000
unknown

Nancy H.
Feb 2015
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$110,000
unknown

Stephanie K.
Jul 2014
5.0
Flooring
Yes, I recommend this pro
$500,000
We ultimately did not go with Floor Pros because of price reasons, but Darren was the most professional person we interacted with among all the providers. He was extremely patient, meeting us to give a consult, then meeting us again to see the floor. He was timely and a great person. Even when we told him we were going with another provider, he was gracious about it.
Even though we didn't work with Darren this time, we absolutely would consider them again in the future.

Francie C.
Jun 2014
5.0
Hardwood Flooring Service
Yes, I recommend this pro
unknown

Ian M.
Apr 2014
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Great!  They came in and they are really punctual and good price and like a discount because I found them through Angie’s List.  They did a very high quality work.  They are very quick, they clean and they were very fair price.  This is maybe 4 to 5 months ago.  Price is very competitive.

Lilly T.
Feb 2014
5.0
Flooring
Yes, I recommend this pro
Great job at a fair price. Jason was prompt at providing a quote. The crew covered up counters and cabinets and used a sander that minimized the sawdust. They helped us in picking the stain color. The floors look great and are wearing well.

Monica K.
Dec 2013
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$400,000
I cannot recommend these guys enough.  I told them my timeline (one week before a move!) and they accommodated and sent a crew 2 days after our consultation.   The existing floor had scratches everywhere and several divets.  After the work, it was flawless, as if it were a new floor.   I was really amazed at the results.  There was one area that I wasn't completely satisfied with after the initial work and Floor Pros came out immediately and fixed the problem.  I have never had such great service from a company.  These guys know what they're doing and they provide great service.  What a concept!

Fermina P.
Nov 2013
4.0
Hardwood Flooring Service, Flooring
Yes, I recommend this pro
It went well. They did a good job.
Showing 1-25 of 47

Licensing

Bonded

Insured

Licensed*

Trade License Number

896889

Trade License Locale

C15

Trade License Authority

CSLB

Trade License Expiration

08/31/2017

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Floor Pros is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:30 PM Tuesday: 9:00 AM - 4:30 PM Wednesday: 9:00 AM - 4:30 PM Thursday: 9:00 AM - 4:30 PM Friday: 9:00 AM - 4:30 PM Saturday: Closed Sunday: Closed
Floor Pros accepts the following forms of payment: Check, Zelle, Venmo, CreditCard
Yes, Floor Pros offers free project estimates.
Yes, Floor Pros offers eco-friendly accreditations.
No, Floor Pros does not offer a senior discount.
No, Floor Pros does not offer emergency services.
Yes, Floor Pros offers warranties.
Floor Pros offers the following services: We provide San Francisco Bay Area with unmatched hardwood flooring services. From the moment you call us for an estimate to the moment we finish your project, we work attentively with you to ensure that you are more than satisfied with your hardwood floors.

Contact Information

121 S Maple Ave, Ste 1, South San Francisco, CA 94080

Service Hours

Sunday:Closed
Monday:9:00 AM - 4:30 PM
Tuesday:9:00 AM - 4:30 PM
Wednesday:9:00 AM - 4:30 PM
Thursday:9:00 AM - 4:30 PM
Friday:9:00 AM - 4:30 PM
Saturday:Closed
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