About us
Bug Central Termite and Pest Control has been serving Southern California for over 20 years. We've built our company by serving our customers with honesty, excellent service, and dependability. Bug Central is committed to offering cost effective GREEN solutions for termite control and pest control to its customers. Bug Central’s Complete Home Protection Process eliminates termites and leaves a shield of protection in your home for the future. Our licensed inspectors and technicians come armed and trained to use the latest advancements in termite control methods. Eliminate termites and start protecting your home today.
Business highlights
Services we offer
Complete termite control specializing in eco-friendly treatments. Pest control services for ants, bees, wasps, cockroaches, crickets, fleas, moths, spiders & bed bugs and more.
Services we don't offer
Bug Central does not offer wild animal trapping services.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
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Filter reviews by service
On the seller side, they did all the wood trim removal and replacement and treatment, they do not sub out.
On the buyer side, they were totally responsive to returning to treat areas, previously called out on the report, and re-treating as necessary.
They do not tent, unless absolutely necessary.
They explained that treating is preferable whenever possible as it prevents future infestations in the area and that while tenting kills the bugs, it provides no after tenting prevention.
Once the warranty is up for the work already done, we are signing up with the annual service.
They are priced competitively.
"Thanks for the great report, we'll make sure to acknowledge the team members on your job at our next monthly training meeting."
"At Bug Central we are committed to 100% customer satisfaction. We don't collect payment until our customers are completely satisfied with the work we perform and we stand behind every job that we complete. So it's extremely rare for someone to give us this kind of negative press. This review is confusing because the home owner is mixing two different jobs into one review. Termite and repair work that he hired us to do and paid us for when we completed the work and another job that he went with another company because he didn't like our quote to deal with a rodent problem. In short, I contacted this customer personally to address all of the issues. I apologized as the president of the company for any inconveniences that he experienced and offered to come to the property personally to review his complaint and resolve any issues. I also reviewed all the facts presented by the home owner and discussed the areas where we could improve with the management team overseeing the service area. We service hundreds of homes every month and there is always room for improvement. We appreciate every review good or bad and we will use the information to help us meet the need needs of our customers in the future."
"Thanks for the excellent review. It's been a year and no termites. We always do our best to do the job right the first time."
"At Bug Central we are committed to 100% customer satisfaction. All of our work is always guaranteed and our fumigations are guaranteed for 3 full years. We have thousands of happy customers throughout Southern California and we readily supply referrals to anyone that requests them. We encourage you to contact our customer service department if your expectations have not been met and we will always do our best to earn your business and confidence. We hope that all went well with your extermination work and we would welcome the opportunity to service you in the future."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
101 W. Central Ave., #345, Brea, CA 92821
Service Hours
| Sunday: | Closed |
| Monday: | 8:30 AM - 5:00 PM |
| Tuesday: | 8:30 AM - 5:00 PM |
| Wednesday: | 8:30 AM - 5:00 PM |
| Thursday: | 8:30 AM - 5:00 PM |
| Friday: | 8:30 AM - 5:00 PM |
| Saturday: | Closed |
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