Tugwell Roofing Co. logo

Tugwell Roofing Co.

Roofing, Gutter Repair and Replacement, Insulation Service,

About us

Tugwell Roofing Co. is a GAF Certified Master Elite Roofing Company. A title we are very proud of. Only the top 3% of all Roofing Contractors have qualified as Master Elite Contractors! We are a full service roofing company, offering the best warranty in the industry. We install complete roof systems at a competitive rate... We are also the proud recipient of the Angie's List "SUPER SERVICE AWARD" for 2012, 2013 & 2017. We have an A+ RATING with the BBB! Here at Tugwell Roofing, we are able to offer 100% financing options! We know that roofing can be expensive, so we wanted to be able to offer new roofs that can fit into everyone's budget. We specialize is superior customer service, top notch workmanship, and incorporating all the latest technologies & materials into our business to get a longer lasting and beautiful roof system. We know there are many roofing contractors to choose from, so we understand the importance of setting ourselves apart from the competition (I should'nt give away all my secrets though). At Tugwell Roofing Co. we offer the best warranties in the industry, the Golden Pledge Warranty & the System Plus Warranty. We are a "Certified & Prefered Contractor" for multiple manufacturers including GAF, Certainteed, and PABCO. We pride ourselves on honesty, integrity, and customer service. We do it all: Composition, Heat applied membranes (Torch Down), Tile, Metal, Coatings, Dry rot repair, Carpentry, Synthetic underlayment, repairs, all types of roof installation, and total clean up of the job site. We even run a magnet to pick up all the loose nails! We have grown every year in business, but we will always be "A small company with a BIG reputation". We look forward to coming out to your property, to give you a thorough and honest estimate. Give us a call today!!

Business highlights

18 years of experience

Services we offer

All types of Roofing. Financing. Extended Warranties.

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Visa
  • Discover
  • MasterCard
Reviews
4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
2%
1
0%

Filter reviews by service

Showing 26-50 of 64 reviews
Gary F.
Jul 2017
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
Excellent. The entire company is incredibly well-run. And everyone is so helpful and professional. It's hard to top perfection!

Jack M.
May 2017
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
The start was delayed due to rain. Some scheduling conflicts delayed it twice more. When the job did get started it went very well. It took three and one half days and the site was always left clean in the afternoon. The finished roof looks great!

Bruce B.
May 2017
4.0
Roofing
Yes, I recommend this pro
The company did a good job repairibg a leak I had with the patio bracibg on the roof.

Eva V.
Apr 2017
5.0
Roofing
Yes, I recommend this pro
We were very pleased

Kenneth B.
Mar 2017
5.0
Roofing
Yes, I recommend this pro
$11,675
Great !! They did a great job on the roof and repaired some dry rot. The guys were punctual, showed up when they said they would and completed what they said they would. Kept in communication with me. I am very pleased with this company. Would say that I would use them again, but I got a 50 year roof, so I won't need too !!! But want to highly recommend this company. They are a local company and great at what they do.

Greg K.
Mar 2017
5.0
Roofing
Yes, I recommend this pro
$8,200
We needed the old roof replaced on a house that was at the end of its life. Got the contract and quote from Tugwell Roofing which was done quickly however they offered an upgrade to title 24 compliant shingles. I felt like this was a good route to go in order to avoid the possibility of needing to also do anything with attic insulation to be compliant. However it turned out that the materials were only just released by the manufacturer and weren't actually available yet to be installed. The contract was signed in July and they couldn't actually do the install until March. The delay wasn't really anything Tugwell could control but it seems like they should have noted prior to offering it, that the product was new and it would have delayed the install. We weren't in any particular hurry to put the roof so opted to wait rather than go with a non title 24 compliant shingle after finding this out. I believe Tugwell thought they would be able to get them as they had even scheduled a crew which turned up to drop off equipment but hadn’t been advised the installed was delayed. During the interim we were only receiving occasional updates as to the status. Sometimes it would go more than a month between contacts from them to update us. Even to a point where we were beginning to wonder whether they had forgotten about us. However once they had the shingles in hand they were completely on top of getting the work scheduled and done in as timely a fashion as possible. The new roof looks very nice and clean compared to the old shingles. Aside from the delay which I can’t entirely fault them for, everything went smoothly and without issue.

Jack M.
Mar 2017
5.0
Roofing
Yes, I recommend this pro
$250
Patrick came out. Located leak in attic. Then found nail that had backed out and penetrated shingles. He removed the nail, refastened the sheeting and repaired the damage. He also repaired the flashing around the vent pipes. We've had several storms since and no further leak.

Collin B.
Mar 2017
5.0
Roofing, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
$14,000

I contacted Tugwell about a month ago as we had a leak in my daughters room. The office staff that took my call informed me they would have someone out the next day to repair the leak. This company is very good at communicating with you on arrival times and shows up when promised.

Long story short, I ended up needing a new roof. I was explained the various options for my roof replacement and never felt pressured to upgrade. Tugwell installed my roof in one day as they had a crew of 10 to 15 guys on site on the day of the install. The project foreman was in contact with me through out the day to explain any additional items that were needed to be fixed such as dry-rot. When I got home from work there was my new roof and the surround area was completely cleaned up. During the installation they lay large tarps surrounding your house to catch any debris.

 If your in the need for any roofing work I would highly recommend Tugwell Roofing. There are a lot of roofers out there that will quote you low ball price but later add on a ton of change orders don't make that mistake go with Tugwell Roofing, a professional roofing company.

One last note, I had both of my neighbors indicated how nice the crew was.

Response from Tugwell Roofing Co.

"Thank you for the review [Member Name Removed]! We appreciate your business and feedback. -Jeff Tugwell."


Bill C.
Feb 2017
5.0
Roofing
Yes, I recommend this pro
unknown

Ron S.
Jan 2017
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
Went very well. Did a lot of extra's to ensure that it looked great.
Response from Tugwell Roofing Co.

"Thank you for taking the time to give us a review! We appreciate your feedback! Jeff tugwell."


Eva V.
Nov 2016
5.0
Roofing
Yes, I recommend this pro
$13,410
In all areas, from removal to replacement, this company exceeded our expectations. Everyone we dealt with was extremely professional, we're very happy with the quality of our new roof.

William G.
Oct 2016
5.0
Roofing
Yes, I recommend this pro
$5,300
Both times these folks came out, for different jobs, they were very professional in every respect. They did the work promptly and properly, they charged me a fair price, and I will hire them again without hesitation should I have more problems with my roof.

James F.
Oct 2016
5.0
Roofing
Yes, I recommend this pro
Very satisfied with the final product. Work started 3 days later than planned.

Enidina M.
Jul 2016
2.0
Roofing
They were slow about getting to me. They just told me it would be very expensive, did not give me a full quote. He was inexperienced, he was young. He said he had experience but you could tell he did not know very much abut roofing.  He said he would contact his supervisor to get the exact cost but he never got back to me. I kept calling and never got a call back. He was kind of late, but not too late. I only spoke to two people; one who called me to make the appointment and the person who answered the phone and they were very nice. They were very nice and considerate but as far as performance they lacked. The politeness was good but professionalism was lousy.

Hal D.
Jun 2016
5.0
Roofing
Yes, I recommend this pro
unknown

Marylin P.
Jun 2016
5.0
Roofing
.

Michael W.
May 2016
2.0
Roofing
unknown

Terri H.
Apr 2016
5.0
Roofing, Insulation Service
Yes, I recommend this pro
$14,000
unknown

Karen H.
Mar 2016
5.0
Roofing
Yes, I recommend this pro
unknown

John S.
Jan 2016
5.0
Roofing
Yes, I recommend this pro
unknown

Bill F.
Jan 2016
5.0
Roofing
Yes, I recommend this pro
unknown

Howard W.
May 2015
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$18,000
The list above was basically what they agreed to do.  I was aware that there would probably be an add on for the poor condition of the sun room roof sheeting and it did add about $1000 which was extremely fair considering they had to work around 5 large skylights, but the sun room is a pride to look at if you like looking at roofs.
The crew treated me very well although I have been around contractors enough to stay out of their way.  But they let me have input when it was needed and allowed me to do some little things I wanted.  They were a hard working bunch, kept the place clean and when it was over, I scarcely knew they ever were there.  When the job was complete the manager (Jordan) came over and did a complete walk around with me on the grounds, then same on the roof.  He spotted a couple of insignificant items but to him perfection was the rule and that is what I saw and got.  When the county inspector showed up, it passed without a single hitch.
.Was the price good.  I have no idea.  This is the sort of work where you either like the bid or you do not.  I did not seek other bids partly from knowing a couple of other of his customers and reading every review on Angies List.  I would have to say that given the extensive work involved I got my money's worth.  Certainly the add on for sun room repair was very fair.  I wound up with a better roof that will last a very long time with amenities I really love (repaired cooler, skylight, gutter guards and best of all a really complete sun room with no leaks or issues.
As the county inspector said as he headed for his vehicle, "you get what you pay for".  I fully agree.  Thank you to the Tugwell team, all of you.  You were the best!!!
Response from Tugwell Roofing Co.

"[Member name removed], Thank you so much for the review! I had a smile on my face while reading that. Thank you so much for trusting us with your roof. It was a pleasure working for you sir. : ) Jeff Tugwell"


DARRAN B.
Mar 2015
5.0
Roofing
Yes, I recommend this pro
$3,000
The experience went very well.  They are a very professional company.  They did what they said they were going to do.  They were there when they said they were going to be there.  Everything was best basically.
Response from Tugwell Roofing Co.

"Mr. [Member name], thank you very much for the business, and the review. I am glad you are happy with everything. We are only a phone call away if you ever have any questions or concerns. Thanks again! -Jeff Tugwell"


Kathy K.
Mar 2015
2.0
Roofing
They way underestimated the amount of squares needed for the job. I found it to be a poor estimate.
Response from Tugwell Roofing Co.

"[Member name removed], Thank you for estimate opportunity. And thank you for your feedback. I'm not sure exactly went wrong here, but I can assure you that I will be looking into this matter further. Please feel free to contact me directly to discuss this matter further. Here is my cell# 530.949.6983 I sincerely apologize for disappointing you. -Jeff Tugwell"


Dorothy C.
Feb 2015
5.0
Roofing
Yes, I recommend this pro
$8,000
unknown
Response from Tugwell Roofing Co.

"Mrs. [Member name], thank you so much for trusting us with your roof and for the great review!! Customer service and quality work is what we strive for everyday. Thanks again! call us if you ever have any issues. -Jeff Tugwell"

Showing 26-50 of 64

Licensing

Bonded

Insured

Licensed*

Trade License Number

1019496

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

10/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tugwell Roofing Co. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 4:30 PM
Tugwell Roofing Co. accepts the following forms of payment: American Express, Visa, Discover, MasterCard
Yes, Tugwell Roofing Co. offers free project estimates.
No, Tugwell Roofing Co. does not offer eco-friendly accreditations.
No, Tugwell Roofing Co. does not offer a senior discount.
No, Tugwell Roofing Co. does not offer emergency services.
Yes, Tugwell Roofing Co. offers warranties.
Tugwell Roofing Co. offers the following services: All types of Roofing. Financing. Extended Warranties.