Pacific Coast Copper Repipe, Inc.

The process was relatively smooth. The company owner gave me what I consider a fair bid. He also clearly communicated the scope of the project and how to prepare for it and he was able to answer all of my questions to my satisfaction. The crew showed up on time and dug right into to prepping the project. They were careful in moving items that had to be pulled away from walls and covering affected areas with plastic sheeting. The re-pipe took a day as promised and this was followed by a few days of drywall repairs for the many holes. This was spread over several days to accommodate the city inspections and repair of a related drain issue that was not part of the re-pipe. Both the pipe crew and the drywall person took care to clean up after themselves. PCCR also pulled the required city permits and arranged for the inspections.

Crew was on-time, neat and did an excellent job in a timely matter. The foreman was very responsive and answered all questions and explained what they did. Whole crew was polite and hardworking. They cleaned up thoroughly when done.

Extremely well. On time, they pulled permit and inspection passed with compliments on the quality then patch crew was awesome!

The crews were excellent and the job went smoothly, taking only three days to complete. In one day they crew removed the old pipe and installed the new copper pipe (so the water was only off for part of one day). The second day the city's inspector came to sign-off on the work (and was impressed by the job quality). The third day a second team came in and patched all the drywall throughout the house where they had to open the walls to gain access. Excellent company to work with and now I can trust that the pipes won't leak for 30-40+ years.

We had two pipe leaks so we hired Pacific Coast Copper Repipe to do a complete repipe of our two-storey home. We were very surprised at how fast and efficiently the job was handled. When the City's inspector came through he checked the work thoroughly and said "Nice job. Everything is exactly as it's supposed to be." Patching was done well and the entire job was competed on time. We would definitely use Pacific Coast again, if we ever move.

Jesse, the project manager and his repiping crew were prompt, very professional, and fast. They started around 8 am and finished up by 5 or 6 pm the same day. Their clean up afterwards was meticulous. I especially appreciated their effort to avoid making holes in the main exposed walls of my living areas; choosing instead to go through less exposed walls. The drywall crew restored the walls perfectly. They did an outstanding job of restoring the walls with seamless patching and matching texture. This crew was professional and also thorough when it came to cleaning up. The only issue I had was the foreman of this 2 man crew misjudged the amount of time they would need to complete the job. Consequently, not much was accomplished the first day. By the 2nd day, realizing he had misjudged time needed on this job, he and his helper got to work. The 3rd day, they worked without sitting down for breaks, lunch and even dinner! Truly hard workers!! They finished the job long after midnight. In the end, I would rate this drywall team as skilled, hard working, professional and conscientious. I have no doubt that this foreman will improve his time management skills in the future. Overall, I couldn't have been more pleased with this company. Doug, the owner is professional, knowledgeable and extremely responsive to every call. He employed a highly skilled and professional crew for my job. Thank you Pacific Coast Copper Repipe!!

Everything went perfectly. Came out for an estimate, and I received a complete written estimate. When I decided to go with them, my appointment was scheduled for the next week. I received a written to-do list to prepare for the day. This answered all of my questions and made me prepared for the day. Four plumbers arrived promptly on scheduled work day. Full re-piping completed in one day. Next step was to wait for inspection, which was done the following day. Then plasterer arrived the third day to fix all of the walls. Excellent job. Final inspections the fourth day. When I called the office, I always received a prompt reply. Billing was handled exactly as stated in the contract. Very satisfied customer.

I called Pacific Coast to get a quote for repiping. Doug Adair came to the house and gave a very good presentation of services and I received a quote shortly after. I Compared services and quotes from other repipe contractors. Doug?s quote seemed OK but not the lowest or highest. PC Repipe crew arrived as scheduled. Work was to be finished before 5pm but they finished early about 1:30-2pm. That was great I thought until I talked to the City Inspector and he said the contractor had to return and finish the job of insulating the hot water pipes before they would issue final city permits. I notified PCR (Barbara) regarding the city inspector report and the following problems: Problem # 1 Job needs to be done right per the contract and the city inspector. Return to my house and insulate all the house hot water pipes. Problem # 2 Nobody called me to answer questions I had on the bath shower pressure. Problem # 3 Need pictures for the city inspector to show proof that work was completed. The Lack of pictures was holding up final city permits. Problem #4 Need to fix the hanging vent cover from the newly installed hot water heater. Problem #5 The crew left trash in driveway and inside hot water heater enclosure. They left sharp broken pieces of pipe in flower beds. The next day one of the guys from the crew that did the initial installation arrived and corrected the hot water pipes insulating and took pictures, but was unable to answer questions regarding the other problems above because he said he did not speak English. I Called Barbara again to explain problems. She said she would call Mario again. Mario finally came and fixed the vent and answered shower pressure question. This guy did speak English. The Next Problem - I notice was that all the old pipes were still under the house. I called Doug Adair and asked why old pipes were still there. He told me to read the contract fine print that says in part? The old existing piping removed when contractor deems necessary?. That seemed unprofessional to me. I reviewed the contract and YES it was in their contract scoop of work plus lots of other details that I or a lawyer should have read more carefully. In summary Not Happy With Pacific Coast Repipe. Barbara was very helpful and the patching guys were great at filling in the holes in the walls. April 1, 2015 Work started Pacific Coast Repipe -- April 13,2015 Received required proof of work photos from Barbara for city inspector-- April 14, 2015 Job completed and received Final Approved City Permits--

I selected this company because of many good reviews found in the Angie?s list. One of the co-owner, Patrick, came to give me an estimate which I found to be quite reasonable and decided to hire his company without getting any other estimates. They provided two different crews, re-piping and patching groups. On the scheduled date, the re-piping crews came including their foreman, Jesse, on time. I talked to Jesse first to go over the tasks involved. Then inexplicably for more than 30 minutes workers (I believe there were 3 workers including Jesse) were outside the house just talking. I later found that what Jesse was doing during that time was to find another worker for this task because the additional guy who was supposed to be here called in sick. With 3 guys, they decided to complete the job anyway without re-scheduling, which I was happy about but they did waste that initial 30 minutes or so. All workers seemed to know what they were doing, working at separate areas and sometimes together. They used rags to cover all areas where they had to work, including the stairway and other area where foot traffic was required to carry copper pipes. I am not the type of person to watch over everything they did, so I pretty much depended on them to do whatever was necessary. But whenever I asked some questions, they were very nice to take the time to answer my questions. The only thing I had a question on was the re-piping of the copper pipe from the main water source at the entrance to the house to the water heater located at the back of my garage (water heater is inside the house, not in the garage). This is the first pipe from the main water source and once it gets to the water heater, all other pipes fan out to rest of the house. However, this pipe which ran along the side of the garage wall to the water heater was exposed and not laid out inside the garage wall where I cannot see it. By the time I found out, additional piping out of the water heater to upstairs and to rest of the house was also being done on the garage ceiling exposed and not inside the ceiling. I didn?t have a heart to tell Jesse to re-do this portion, so I let it go. This makes my garage wall and ceiling very unsightly, but since this is not inside the house, I let it go. However, it would have been better if they had told me about it before the work was started. They were able to complete the entire re-piping effort by about 5:00pm and cleaned up as best they could before leaving. I?ve read some reviews on Angie?s list which mentioned that crews left the house just as clean as when they came. I would say don?t believe them. Even though they made an effort to clean up after they finished the job, it is just impossible to leave the house completely clean, and I expected that. About a week later, patching crews comprised all of 2 guys came to patch up all the holes made by the re-piping crews as scheduled. I was told the third guy was unable to come. They proceeded to patch up various holes, but I realized one guy was not very experienced. Again, I was not looking over their shoulders to check up on them, but I believe most of the work was done by that one experienced guy. Because of lack of manpower, it took them until 7:45 pm, starting from around 8:00am, to complete the job. As with first group, all working areas were covered by rags and they did an even better job of cleaning up after the job was done. Because it took so long to finish the job, it did cause some inconveniences on our part for obvious reason. When they used patching material to smooth out the surface of the wall, the surface was smooth. However, some walls in my house are not smooth, but slightly textured. They could not texture in-house walls like they were able to do on stucco outside the house. In conclusion, I was pretty happy with the work this company did. They were for the most part professional, very punctual, very hard workers and very friendly. However, the management needs to improve on their manpower allocation. When a guy doesn?t show up for whatever reason, they should be able to replace him and not force rest of the workers to cover for him because this can result in poor workmanship. There is no leak at the moment, but the workmanship grade must wait another 20 to 30 years. It is reassuring to know that the work is guaranteed for life. As for us, 20 years should be enough.

Jesse and his team were professional, polite, clear about what needed to be done, and cleaned up all the work areas. I was impressed that they put drop cloths down not only in the work areas but down the halls and out the front door. There were some last minute changes regarding which walls needed to be opened up and the team was patient while I removed things in the way. My dog was a little frightened by work (noisy) and the crew was very kind and understanding about the situation. I have lath & plaster walls and was concerned about the patch job., especially on a particular wall with art and a spot light, in my livingroom. I am delighted and amazed at Romero was able to patch the wall so well, that today, I couldn't tell you where the patch is. His work is outstanding! I am in the interior design industry and have worked with many high end painters who's patch work is very good but Romero's is outstanding. I would highly recommend this company and the Jesse-Romero combo team.

Scheduling was simple, and the plumber did the work as promised. He charged a high price, however, and he had a bit of a condescending attitude which is why I wouldn't use him again.

It went great. They were very professional. They sent out a crew of 15 guys who were experts in re-piping.

It went fantastic! The first crew came in on Thursday (from 9am till 5pm) and accessed the old pipes (which were under the slab), ran the new copper pipes through the attic and down to the 2 bathrooms (for toilet, tub, shower and sink), the laundry room--situated inside the house--the kitchen, the 3 outside faucets. They laid down tarps and covered all of the furniture and windows with plastic sheets. They cleaned all the areas. The inspector came in on Friday--he commented that he could tell that the work done was professional, and he was impressed. The second crew came in on Monday (because of the weekend). They were on time at 9am and were finished by 4pm. All of the walls (inside and out) were patched, and they were textured to match the previous surface (inside and outside). I was especially impressed at how efficiently the crews worked. Also, there were a couple times with both crews that I heard one or two of the workers singing!!! I think that reflects upon a work crew that is happy and enjoys their work. The office staff was extremely helpful. They sent me an e-mail the day before work started, letting me know what I should do in preparation and what to expect before, during and after. Whenever I called them, they were quick to answer any questions and allay any concerns.

I would highly recommend this company to anyone who needs to repipe. The owner of the company met with me and provided an estimate to do copper repiping which comes with a lifetime warranty. He was very professional and organized. He had copies of his insurance certificates. He uses all employees to do the work. He also provided an extensive reference list of past clients. I contracted with his company. On September 24, 2014, his plumbers came and removed the old galvanized pipe, and put in copper pipe. They came at 8 am, and finished by 3:30 pm after vacuuming the areas in which they worked. The next day, the City Inspector came and said that he was familiar with this company's work and they did a great job. On Friday, Pacific Coast returned to patch all the holes in the drywall and the stucco. Worked for 10 hours, and left all the surfaces perfectly even with the existing walls and everything cleaned up and ready for my painter. Monday, final city inspection done.

This was the easiest and most professional work I have ever done at my home. Doug gave me a quick estimate and scheduled the work to accommodate my work schedule. His crew of 4 came at 8 am and were done by 2:30 pm! The next day the city inspector came. The 3rd day two men came to patch up the holes and resurface walls and the exterior stucco. I then had to schedule a final inspection with the city. I could not be more pleased with the workmanship and professionalism. I would highly recommend Pacific Coast Copper Repipe Company to anyone needing this type of service.

They were professional and responsive from the time I scheduled the estimate to the time they finished the job. They did a top-notch job and were finished with the entire repipe in 1 day. They scheduled the inspections in a timely manner and worked with me to get the job done quickly but fitting my schedule. The price of the job was very good - as I had another company also provide an estimate.

Met with Doug today about repipe but he said it was not necessary and gave me tips on what to look out for when we fix our various issues. If I had to repipe it would have been an easy choice.

We found a pipe had broken on a very late Thursday night. Since it wasn't our first break, we knew we could either fix the problem for about $1500., or repipe and never have to go through this again. After finding Pacific Coast on Angie's List, we called them that night and left a message. The following morning Doug (who is all business) called us and came over that afternoon for a quote. We arranged to have the job done the following Monday. On Monday the crew arrived promptly by 8:00 am. I was so impressed how the crew of five worked! It was like watching ants! One member was removing stucco, one was removing drywall, one was working on the main line coming into the house, and two were working in the attic. They said the job would be done by 5:00 pm, but they were actually done by 1:30 pm. Barbara (I swear she is an angel!) from Pacific Coast had arranged the permit inspection for the following day. After the inspection, one of the guys returned and patched all the drywall and the stucco in one day! I've worked with a lot of contractors, and it's nice to find one that does exactly what they say their going to do within the estimate. I can't recommend these guys enough. When you have any kind of water damage from a leak it's a huge headache. It was so nice to have Pacific Coast take care of an enormous part of the problem so seamlessly!

They showed up on time at 8am and worked as a team to complete the job and had my water on about 3:30 pm , an amazing job in my opinion. I like the fact they don't sub out the work and use their own employees. I had a slab leak about 3yrs ago and I knew I didn't want that plumber again. There are few companies that can work that fast and do such a good job and repipe is all they do.I will recomend Pacific Coast copper repipe to anyone and feel good about it.

They suppose to show up between 8:00 to 8:30AM but instead, they showed up at 7:30AM ready to go. This is great since I have never had contractor shows up early. We had one foreman and six plumbers, normally it would be five plumbers but since the foreman pulled a back muscle, he requested one more plumber to cover him. Each plumber was assigned their station and they all know exactly what to do. They found the best path between all the run to minimize opening of the walls. They covered all flooring and furniture with plastic sheeting. When they finished with the upstairs bathroom, it was as if they were never there, they cleaned up all the dust that was created and left the place just like before. By 2:30PM, they turned the water back on and started to test the complete system. At the interface with my lawn sprinkler system, there was a small leak. That was a tough area since it is the interface between PVC and Copper thus when sweating the copper, one has to be careful not to melt the PVC. Once they saw the problem, they repaired it right away. At the end, there was one bathroom sink that had a issue which is not their fault. The bottom of the since had a crack thus they could not make a good seal. This was explained to me and I understand the problem. The other problem with behind the refrigerator, with my old stiff copper 1/4" ice machine water line, it was too stiff to push the refrigerator back or the copper pipe will bend and cause a small leak. They advise me on what type of water line to purchase and this was taken care the same day along with the bathroom sink problem. I have friends that also are going through the same slab leak problem and I invite them to my house to check out the work. I am 120% happy with their work and would recommend them any time. Peter Koo

They were available and took care of the work.

It went well. The city inspector was impressed with the quality of work that was done with proper supports for the pipes and separation of thew copper pipes from the different metals. The only hitch was the misunderstanding was the appointment with city inspection I was told 9 am but it was apparently officially scheduled earlier and he left but after several calls, he came back in the afternoon. I should also have practiced due diligence, on the paper given to me, I should have double checked with the city. But it was resolved. For other customers, I would advice the following: have the repiping done either Monday or Tuesday, so that inspection can be done before Friday and the job will be done in Three days. I had to wait till Monday for the job to be done, but Barbara the secretary was very helpful. It was difficult to have holes in the walls for five days, and keeping the pets from going into the holes. But the job was well done. Mr Adair honored the coupon onAngies list and that was a significant savings. Thank you, Angie and Mr Adair They were very professional and Mr Ramiro did a very excellent job patching the walls. He did not rush the work and made sure walls were smooth. Mr Adair has very good workers and I recommended him to my neighbor who also had several leaking pipes and is considering a repiping job ( a second one, apparently the first one done by the previous homeowner was substandard).

Went with the "good" copper pipe, not the best. He uses only American made copper, and we agreed to use grade "schedule L". Another contracted, Repipe Specialist, offered the same for the price, but we decided to go with the smaller company/family owned. So far, happy with the job, time will tell if we have any future leaks.

The process was much easier than I anticipated. A day to repipe, a day to inspect, day for drywall repair, and a day for final inspection. I had gotten estimates from two general plumbing companies, both of which quoted appox. $10,500 to do the job using copper pipe. Pacific Coast Copper Repipe gave me an over the phone estimate of $5,000-$5,200 for copper, and $,200-$4,400 for PEX-A. After doing some research on both pipe materials, I chose the PEX-A, not just for the price, but for the quality of the material, including the superior water quality reports associated with it. I was very pleased with the work done, which among other upgrades included insulating all the hot water pipes, and installing 1/4 turn valve shut-offs.

I used Angies List to find repipe specialists for estimates. Got an estimate also from an independent plumber too. Douglas Adair, owner, came out, on time, for estimate. He looked at everything, supplied estimate, including options and time expected for each part. of project. We liked the ONE DAY to do the repipe instead of 4. All things in estimate were done exactly as specified. Any changes were with a change order and change in cost. Everything needed to be removed from behind walls which would have pipes changed in advance. That was a lot of moving. Had to cover all furniture, etc because of expected dust. Project was set up for a Monday, 0830 am arrival time for crew, however only 3 plumbers came, short 2 (sick). It had to be rescheduled because 3 men could not do the job in a day as promised, so they returned on a Thursday (so 4 extra days of things in boxes and plastic covering things all over the house). Five journeymen plumbers, no helpers. They had years of experience, each went to a different fixture location in the house or underneath the house and worked in their area usually solo. Water cut off, drywall and stucco opened up to access old pipes, which were removed. New pipes delivered directly from supplier about 10:30 am. Estimator did good job, only one pipe length left over when done and that was probably because I deleted one outside hose bib after the job began. Plumbers cleaned all joints, applied insulation around all exposed hot water pipes under house and in garage, and all pipes within 6 feet of the water heater. Water back on at 5:30 pm, no leaks, and plumbers left. Project was a little larger than most because pipes for existing solar water system were also replaced, and all pipes more costly because of building code requiring schedule K (thick copper). Building inspector arrived next day, Friday morning, liked the workmanship, signed off. Drywall crew arrived Monday 8 am. They replaced all the drywall and applied stucco to the area where patches needed in a very professional manner. Walls needed to be textured to match and if we do not point out where it was done, not noticed (90% perfect match). Crew finished 5 pm. Job did not include painting, so that had to be done by us. After painting done, everything looks good, works well. Crews all cleaned up trash and scrap completely, leaving clean house. Pacific Coast Copper Repipe gives a lifetime warranty, using their own employees, no subcontractors, carries proper insurance, included all permits and fees in the cost, and patching up the holes. Independent plumber estimate was for 3-4 days work with pipes, 2 year warranty, not included costs for fees and permits or patching walls when done. Another repipe specialist bid was also similar, great, but was higher so went with this crew. Doug gave 95 page list of past jobs saying I could call anyone of them for referral. I called several at random, all gave A rating and all would use again. We are pleased with our job and would use again or recommend to anyone.