Maid in California

3.9(
15
)

About us

Maid in California has been cleaning Orange County homes for the past 23 years. All of our cleaners Speak English for completely customized cleaning. We can clean your whole home or just the parts you don't like to do. All of our cleaners have been with us for 3-13 years and all have 5-25 years cleaning houses. We can use our products, your products or a combination of both. We offer any frequency, weekly, bi weekly, every three weeks, monthly occasional, one time, move in/ out. We do not require any contracts. Same team, day and time for each visit! Call us for a FREE estimate! Mention Angie's list and receive $50.00 off your regular service or 10% off one a time service! Additional email - [email protected].

Business highlights

Emergency services offered
35 years of experience

Services we offer

House. Post construction. Carpet cleaning. Window washing. Party serving.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.915 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
20%
3
20%
2
7%
1
7%
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Showing 1-15 of 15 reviews
Russell M.
Nov 2016
4.0
Yes, I recommend this pro
Good cleaning
JoAnn V.
Nov 2015
5.0
Yes, I recommend this pro
$90
unknown
Michelle B.
Sep 2015
3.0
$95
It didn’t go as well. It took me a little to get them here. It was more expensive for the same amount of time and their quality of cleaning was much lower quality than one I just received from another company. Their quality was mediocre at best. They didn’t necessarily really dust everything well. They didn’t really touched my shutters or my blinds.
Marie L.
May 2015
4.0
Yes, I recommend this pro
unknown
Gary C.
Mar 2015
5.0
Yes, I recommend this pro
They did everything really well. They explained their program to me. I really appreciated that, it really helped me out. They did a killer job. They did a super kick a** job!  I would recommend them to others. 
Their office called me after they left and did a follow up with me, I really liked that.
Vicki K.
Dec 2014
4.0
Yes, I recommend this pro
$93

The 2 gals were great. Came at the last minute to help me. The deal was for 2 cleaners for 1.5 hrs. Excellent price. Cleaned up pretty good....missed a few things like a shelf in the bathroom and cleaned the blinds on the window but not the window. I am not sure if they ran out of time or just missed.


All and all they were ok.


Daisy T.
Aug 2014
5.0
Yes, I recommend this pro
$95
Excelent work very professional our house was left spot less the cleaners got here on time and they brought there own cleaning supplies which is great.... I highly recommend them to anybody who needs cleaning.
Response from Maid in California

"Thank you [member name removed] it is so nice to see you are happy with our services. Did you know if you refer a friend, relative or even an acquaintance to our service and they become a regular customer YOU GET A FREE HOUSECLEANING!! We would love to give you a years worth of FREE cleanings! Thanks again!"

Lupe H.
Jul 2014
5.0
Yes, I recommend this pro
Everything was perfect.  I loved the way they left the house, it looked great.
Response from Maid in California

"Thank you so much [member name removed], you have been a customer for so long I am so glad you are happy! It's customers like you who make us love what we do! Did you know that you can get a FREE HOUSECLEANING if you refer a friend or relative that gets regular service! We want to give you some free cleanings ASAP! Thanks again"

Sheridan G.
Dec 2013
5.0
Yes, I recommend this pro
$120
They showed up on time. The cleaned my entire home completely. They were friendly and professional. They brought their own cleaning supplies which worked great. I wanted my home cleaned for Thanksgiving and I was very happy. I recommended them to my family. 
DENNIS K.
Aug 2013
2.0
$125
The maids that they’ve sent are very good. The problem is that the headquarters is terrible if you want to change a day or a time. We typically have them come on Monday. On Friday, we called them and asked them if we could change the day and they didn’t respond back to us. I called them at 10:00 in the morning and they didn’t respond back by the end of the day. They didn’t call on Monday. We called them about 10:30 in the morning. They said they got our message but they just didn’t get around getting back to us. So we asked them to let us know if we can do it on a different day. We so haven’t heard from them. They have lack of responsiveness in scheduling. The cleaners are good. They show up when they said they would.
Response from Maid in California

"Dear [removed members name], I am so sorry for your experience. we did realize the situation and we have remedied that problem and have hired a new scheduler who is awesome and has over 20 years in the business of running busy offices. She is very detailed oriented and customer service is her middle name. Please feel free to call us back and we will give you a great discount off of your cleaning for your experience wit us last time."

JENNIFER P.
Oct 2012
3.0
$85
They were very competitively priced, and came out at a convenient time to do the estimate. Overall, the two cleaners do an acceptable job-they take care to not let the cats out, etc. My only issue with the cleaners is that they are generally never on time-they are supposed to arrive at 7am and almost never show up before I leave for work at 7:15-7:30am. My real issue is with the office-they are poor in responding to questions and really lack followup. There is always an excuse...
1. The office called to reschedule the cleaning scheduled for the day after Christmas, but the cleaners evidently didn't get the message because they arrived at 7:05am on the day after Christmas.
2. I called them two weeks ago because the cleaners said they wanted to move my cleaning day from Monday to Thursday. The person I spoke to said she would check and call me back. Days go by, no call back... I called this morning and left a message, asking for a call back or message to verify what the plan was...again, no call back. Not good customer service, and because of this, I will probably be looking for another cleaning service.
Response from Maid in California

"We have realized that our customer service was not where we wanted it to be so we recently hired new management staff and improved our communication method to insure this type of thing does not happen. I am so sorry for the inconvenience but I promise you will not have that happen again, our office runs like a well oiled machine now!"

Jessica G.
Nov 2011
5.0
Yes, I recommend this pro
$65
Great, I will be hiring them on a bi-montly basis. I would highly recommend them to anyone who needs a house cleaner. They are very trustworthy and do detailed job.
Mark M.
Aug 2010
3.0
$490
I found the company via web search for "construction cleanup", confirmed via Angie's List's two reports that they should be ok. They were courteous and helpful on the phone, I mentioned my specific needs of cleaning the house for the toddler, and was told they'd send their experts, two people at $35/hr/person. I asked about the processes they would use to clean up, and was given partial information on the phone and the phone number of the actual cleaning crew to contact (but I never made the time to call them in advance). I was told they would finalize the estimate and I wouldn't be liable to pay anything until agreeing to the estimate, so I agreed. They arrived on time and were friendly and helpful. They estimated 5 hours' work to do the interior, patio and garage, plus $10/window. They proceeded to give the house a once over, while my family and I ran errands elsewhere and stopped by twice to check on them. They did clear away the paint chips from the bedroom windows, and the rest of the house was mostly ok (having just been renovated, there wasn't much there to begin with). But they had to redo the kitchen cabinets several times because they'd failed to remove the dust in the drawers; just wiping your hands across it you'd come up with dust. The large backyard patio, which had been used as a major work area, still had large pieces of paint chips and other debris on it, even after several attempts by them to hose it down. Not only that, but they never collected the debris they sprayed to the edge of the yard, just left it there. They lightly straightened up the garage, but didn't use any special cleaning products. I think they did an acceptable "general" cleanup, but I really don't feel they did an adequate post-construction cleanup. The central air duct intake filter area was still quite dusty, they didn't seem to have removed the gratings that provide air into the rooms from the central A/C either. There was still construction debris on and around the patio, and not much done in the garage. They stuck to their original estimate price in spite of having spent a little more time trying to re-clean the kitchen and patio areas, which I appreciated. So I think they did an "ok" job for a general straightening up job, but since I really wanted them for post-construction work I can't really recommend them for that. I had gotten lower estimates from various other maids, and a much higher estimate from an environmental cleanup company (nearly $1000 for just the house interior). I was hoping the positive review here, and their claim of doing "after construction" work would have led to better results, since their estimate was between the other two extremes. But in the end I wasn't really satisfied with the post-construction aspect of their work.
Response from Maid in California

"Dear [removed members name], I am so sorry for your experience with us over 3 years ago but I can assure you that all of the "bugs" have been worked out of our post construction clean up division. You happened to call when we first began performing this service so it may not have been as awesome as it is today! We now have several years experience doing this. This is a very niche business and finding experienced cleaners for this type of work was difficult. All of our people are now highly trained and detail oriented. Currently we have many contractor's for high end homes that will only use us to clean up after them. I guarantee if you called us today you would have a totally different experience. We currently have many government certifications and licenses to clean large, buildings, homes and government buildings. Please fell free to call us again and we will be sure to give you a discount and extremely awesome service. I am also so sorry it took so long to get this apology to you but I was unaware of your situation."

Michael M.
Jul 2009
5.0
Yes, I recommend this pro
$500
I am a plumbing contractor, and through the course of re-piping our clients' home, we learned of the homeowners issues with dust. We contracted with Maid in California to clean the entire house, from top to bottom, after the drywall was repaired. They did an amazing job having to clean up after both the plumbers, and the drywall guys. Not only was I impressed, but our client went out of their way to let us know how impressed they were with the cleaning crew.
PATTY D.
Jan 2006
1.0
$300
Cleaners damaged my plumbing fixtures in my master bathroom in November 2004 and did a terrible job cleaning the house. I sued and won twice in small claims court in 2005 and still have not been paid my judgment. West Justice Center Superior Court of CA County of Orange-Small Claims Case #04WS04389 Judgment amount $1071.29.
Response from Maid in California

"MAID IN CALIFORNIA HAS BEEN IN BUSINESS FOR 17 YEARS HAS 17 TEAMS AND HAS CLEANED THOUSANDS OF ORANGE, LA AND RIVERSIDE COUNTY HOMES. THIS IS THE ONLY TIME THIS HAS EVER HAPPENED AND WHAT THE MEMBER SEEMS TO KEEP FORGETTING TO TELL EVERYONE IS THAT SHES SENT MY CLEANERS BACK TO THEIR VECHICLE WITH ALL OF THEIR CLEANING PRODUCTS AND INSISTED WE USE HERS. IT WAS HER CLEANING PRODUCT THAT CAUSED THIS PROBLEM. WE OFFERED MANY SOLUTIONS TO TRY TO MAKE HER HAPPY EVEN THOUGH IT WAS NOT OUR FAULT. SHE DENIED ALL OF THEM SHE JUST WANTED US TO PAY FOR ALL OF HER BATHROOM FIXTURES AND HUNDREDS OF DOLLARS TO HAVE SOMEONE INSTALL THEM. PLEASE FEEL FREE TO CALL US AND WE CAN GIVE YOU MANY, MANY REFERRALS OF VERY HAPPY CUSTOMERS."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Maid in California is currently rated 3.9 overall out of 5.
Maid in California accepts the following forms of payment: CreditCard
Yes, Maid in California offers free project estimates.
No, Maid in California does not offer eco-friendly accreditations.
No, Maid in California does not offer a senior discount.
Yes, Maid in California offers emergency services.
No, Maid in California does not offer warranties.

Contact Information

4071 E La Palma Ave, Ste A, Anaheim, CA 92807

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