Procare Carpet & Airduct Cleaning

They came in to do the estimate and claimed we had mold in the house and would have to evacuate the house and must have work done to remove the mold. The estimate was given to my wife as I was out of State. We had a conversation with the Supervisor who insisted that it wasn't safe to stay in the home until remediation was done to remove the mold. We complied and agreed to the charges to clean the ducting, walls and carpet to remove this mold problem. The problem was centered around a soft spot in the ceiling that was removed by the supervisor and shown to my wife, which he claimed was covered with mold. I arrived one week later and started to review the work that was done and dig a little further into the problem in the ceiling. I removed a four foot section of the drywall around the problem spot in the ceiling. I found there was no signs of mold and that the attic was in good condition. We were moving in so we started to vacuum areas that were supposed to have been steam cleaned. The house vacuum was picking up all kinds of dust and carpet fibres. I found this to be strange due to the steam cleaning that was supposed to have been done. I checked the ducting in the house and found there was still debris lying in them. I phoned the supervisor of the company and told him that I wasn't able to verify where there was mold or where they had cleaned anything. He told me they removed a lot of debris from the house and that I was mistaken. I told him about the house vacuum picking up all the dirt and that it should not have due to the steam cleaning. He replied that it was normal and that steam cleaning does not pick up the dirt and carpet fibres. I talked to him about the ducting residue and he said they removed 1/2 to an 1" of debris and that the remaining debris was normal. I said I wasn't happy with the performance of the job and wanted them to refund some of my money. He refused and said I just had "Buyer's Remorse". I called the supervisors office and asked to speak to a manager and was directed back to the supervisor. I asked for a different crew to come back and perform the same work to finish the job but was told I would have to use the same crew. I didn't want the same crew as I felt the first crew didn't do a good job. I decided that I wasn't going to get what I wanted and it was useless to continue. I have been ripped off for thousands of dollars and feel like the supervisor lied about everything.