RINCON VENTURES INC

RPM did a good job managing my place for the duration of time they were under management.

SLUMLORDS!! Don’t rent from Rincon Ventures unless you have a good lawyer on retainer and are ready to sue them. I reported my air conditioner not working four months ago at the time of writing this, and Rincon sent a contractor out to take a look at it. His determination was that Rincon Ventures and the owner would have to be contacted to see how they would like to proceed. Their decision was apparently to ignore the problem knowing that anyone living in a rented studio probably would have trouble finding a lawyer to take them to court. My roof has begun to leak badly and has left a five foot wide puddle of water on the floor. The ceiling is bowing inward, and although I’m no structural engineer, it looks like it could cave in at any moment. For my safety, I had to pack up and get out of there. Still, Rincon Ventures has no problem whatsoever charging rent for a place that isn’t even technically shelter from the elements. They haven’t even offered to pro-rate the rent! Save yourselves a lot of troubles, take my advice, and look elsewhere for a place to rent!

unknown

From the beginning there were problems. I hired them based on an interaction with a kind and professional employee that visited my property, who soon left the company. They did not treat my renters fairly. They often charged extra to review problems reported by the renters even when they were not the ones to fix the problems. They threatened to take the renters from the property after I, property owner, made contact with the renters. They did not respond to renter's issues once I had a home warranty in place to take care of repairs. They were unprofessional and unresponsive in many instances. They did not include a lead based paint notification with the lease per AZ law. They did not complete a move in check list with the renters they found. They have high staff turn over. When I severed the relationship, they sent back everything they had on my file with the keys. No note was included. I don't think they are used to people such as myself who stand up for themselves. They are manipulative and intimidating. I am truly disturbed that they remain in business and wouldn't want anyone to have to go through the same experience. I get the strong impression that they are looking to manage properties where they can justify keeping some of the rental money for arbitrary repairs to line their own pockets.

unknown