Audio Video Technologies

I found this company on Home Advisor and hired them because of their good reviews and ratings. The two gentlemen that came were knowledgeable and courteous. They had to run cable through the attic to antenna on patio roof as my cable connection was connected to internet which I am not disconnecting. It was thought originally that I would need a splitter box because I had 4 TV's to hook up, but because reception is so good here in Sahuarita, I did not need one and this saved me money, which is always a good thing. Wayne, the gentleman at the office answered all of my questions and was very nice and accommodating. All of my tv's have approx 20 channels with all local news channels, every channel is very clear. No more huge cable bills for me. It took around two hours and cost around $360. including antenna, cable, and installation charges. Very reasonable as far as I'm concerned. Only concern is that of my husbands, he thinks the roof will leak, however Wayne stated that the antenna was sealed. Time will tell. I definitely recommend this company for antenna purchase and installation.

we are receiving better reception than expected. the two technicians stuck with the install until they got us the best reception possible. we are very pleased with the results.

On time, knowledgeable, clean, and courteous. They had the right antennae for my area. The picture and reception are great and I'm happy. Unfortunately, I had to use a 50 ft cable to connect from the box to the antennae and it had to be tacked to the house and doesn't follow the roof line. It's in the back yard, though, so I'll paint it the color of the house and it will blend in.

A little expensive.

Giving them 5 stars they are the best in town. Wayne, Gabril and Steven can't thank you guys enough. I'm very satisfied. Love you guys professionalism, knowledge and great customer service. I'm beyond satisfied. Thank you very much.

The service was fast but when the 2 guys came to the house they seemed unprepared. Seems to be a lack of communication between the office and the installers. We got all the necessary stations for a couple days but lost some since and have left phone messages to have them come back but no one has returned my calls so far.

Installation of both units works beautifully. Excellent reception, "picture perfect". Installers could have been more alert to warn of the amount of unavoidable insulation fallout that could be expected in the closet acttic access. Would have been nice to cover the clothing below. However service was prompt, courteous, and friendly. Thanks.

this company is completely unresponsive to assisting the client. Even at first I had a hard time scheduling the installation, . When they did put in the cameras, they worked hard and did a good job. HOwever, there has been no company service afterwards. In spite of emails and telephone calls and trying to set up appointments at their convencience, I have heard nothing. There are a number of technical questions we need answered- off site availability, I phone and android viewing,, data retrieval. Etc. I would. Not recommend this company unless you are truly technologically savy and just need someone to put in the cameras. I will add that I am sorry to have write this, but everyone should be warned.

The owner will not honor a money-back guarantee. He failed to order the correct speaker and replaced it with, in his terms, a bigger and better one. He also ordered the wrong sonos component altogether. He aknowledged this and promised to make it right. I never heard back from him for weeks! I'm no audiophile, but the sound from my bluetooth speaker(around $75) sounded superior to this enormous high end tower speakers. I had friends and family come over on multiple occassions and they all agreed. I told them how much I spent and they were in complete shock! I asked the team to please return for a calibration. The owner response was something along the lines of.. 'just give it some time. they need 40 hours to self-calibrate'. I told him, the sound is horrendous. Even just a bit of fine tuning wouldn't do a world of good. During this time, the universal remote control stopped functioning. Again, another recalibration issue that he kept putting off. I even sent him an email with specific examples about the system that I was unhappy about .I I considered legal action, but would rather have handled it between us. At that point, I wanted a refund but decided to give him even more time to correct this. By the way, I still hadn't received that sonos speaker that was listed in the work invoice (1.5 months had passed). The install occured around mid october. It was now after christmas and the team came to do the recalibration!! Due to the obvious discrepancy between the invoice and the products received, I asked the owner to supply an updated invoice so I knew what I was now spending. HE NEVER DID even after 4 or 5 requests.UNBELIAVABLE!! We had an appointment 2 weeks before, but the guy kept giving me different times and switched on me once again the night before. He tells me 10am, but the techs show up at 8am, ring the door bell once and leave. I couldnt even get to the door fast enough. So another appointment was made and the owner came along. They spent quite of bit of time tinkering and calibrating' the system. I also expressed my concerns again with the remote, which by the way, cannot be customized by anyone other the the owner of the company. What and WHY??? If you decided to add a playstation or Xbox, you would not be able to manually pair it with the universal remote. Just USELESS. Not to mention to constant syncing issues the remote had with the receiver. Before they all left, I wanted to make sure all was working- a fair request given the track recored with this company. They ran through the basics and it all seems to work. The team left and I then noticed the feed from the blueray player not working. The owner gets behind the unit and notices a faulty cable and calls his team back. Actually, the owner even told me he knew it was faulty earlier during the re-calibration but didn't even bother to fix it right then and there. Why didnt he let his team know? Did he think it would just repair itself? No, none of those. I just believe he didn't

The technicians called ahead, and were prompt in arriving. They did good work and completed and explained the installation and set-up The lead technician was pleasant and knowledgeable, I sensed the second technician was a trainee. 2 very small critiques: They could have cleaned up a little better. there was dust and paper scraps, and they did not remove the packaging material Secondly they forgot to leave a receipt for the work done. This does not detract from my overall opinion, they were professional, knowledgeable, and polite. I would not hesitate to recommend them or to use them again.

The technicians did a great job. We appreciate that they didn't stop until they got us super reception. Dan C.

Very knowledgable with great resources. You won't be disappointed nor will you pay too much.

This company is reliable and reasonable. I am glad I hired them.

Wayne was amazing at explaining everything. The installers was the best.

They replaced a faulty cable from our other TV. It's working better now but it locks up about 50% of the times when it's turned on and must be turned off and re-started. The service call was helpful and the tech. were very nice. Vern,

They wall miunted my TV then ran a line fie another TV in the guest room and setup the new TV in the living room and attacheD the dvd player To work with the tv. It really was amazing.

Excellent installation. Work was completed on time and on budget. Wayne knows the latest technologies and recommended the best solutions for our home theater installation. He has a great team backing him up on the execution end. We are very pleased.

Wayne McCoy the owner of this company was straight forward and his technicians were very skilled at their job. I would recommend the to anybody. They installed the equipment and instructed me how to use it and were very professional in every way Wayne O.

The thing that I will miss the most is pause,replay and being able to record a show. My boyfriend of 16yrs pasted away and I had to cut expenses.

The guys were extremely knowledgeable, courteous and patient. They answered all my questions and couldn't have been more professional.