VERIZON WIRELESS

Description of Work: Installed antenna for Broadband Service

Description of Work: Basic cell phone services - the amount listed is for the two year contract.

Description of Work: I had some problems on the 7th installing my new dsl service and give the support a call after lot of delays and messages from their answerig service I finally got connected to a tech(probably from india) and after some tests he reasured me that someone would come by 12 the next day. By 1:00pm the next day no one had come so I called again and was told that someone would be here by 2:00 at about 4:00 again I called and was told that there was some kind of coil problem and would take 72 hours to fix..after waiting 4 days I called again...no updates to be had and was assured of a call back within 24 hours which came and went. I waited another few days till today and called again and was told that there was some circuit problem and they was unwilling to put any kind of timeframe on the fix date or even for a call back. As I told my father, I didn't mind that they might have technical issues but the lack of communication from a company that specialized in commuication really is not understandable. Had they just called me once to tell me their progress or a time frame I would have understood. As I'm not sure of the alternatives, I don't know if I have any choice but to let them treat me however they like..but wish there was another company willing to do business in the area.

Description of Work: Had fees showing up on my bill that I did not understand...like how I was being charge for megabyte data when I did not use that service.

Description of Work: When I needed to upgrade my cell phone, I did my business over the telephone at the toll-free number. They arranged for me to receive two phones and two different telephone numbers. They took care of everything over the phone, and sent me everything I needed in the mail.