Approved ProAbout us
True View is committed to providing outstanding customer service and custom solutions for all your glass and window needs. When you choose True View, you're partnering with a licensed, bonded, and insured glass replacement contractor with an impressive track record. We aim to meet or exceed any expectations you may have by not just providing quality work, but exceptional customer service as well. We'll work with you every step of the way. We’ll listen. We’ll answer your questions. And most importantly, we’ll make sure that the job we do for you is done right.
Business highlights
Family owned & operated
Emergency services offered
25 years of experience
Services we offer
Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.
Services we don't offer
Auto Glass.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 15
Assorted photos uploaded by True View Windows and Glass
Reviews
4.7390 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 351-375 of 390 reviews
Emilie K.
Sep 2012
Window Service, Glass and Mirror Service + 1 more
They were very responsive, worked with me by phone to list all my needs, emailed estimates, reviewed those with me as needed until we were clear on the scope of work. I eliminated some items (such as sunscreens) to make the order fit within my budget. Then an estimator came to my home to measure and go over the list with me again. We scheduled, and within 2 weeks their technician came back for the install. One window panel didn't fit, so they came back a few days later to finish. It was almost flawless, and certainly painless. They were a great crew to work with. I remember Adam in particular finishing my install, as he was so professional and knowledgeable.
Vito G.
Sep 2012
Window Service
Estimator came to house to measure glass and give me an estimate. He showed up on time and was professional. This was a double pane and a new window had to be constructed by True View windows and glass. The new window was constructed on schedule and the installer showed up at my home on time. The installer was professional and friendly. My home is a stucco home and I was concerned about damage to my stucco during the process of removing the old window and installing the new one. However, the entire process was much more simple than I thought and there was zero damage to my stucco or to my home. The actual installation took less than an hour and the installer did a good job of clean up when he was finished. I did a lot of research on window companies that did replacement work and True View showed up as a company that I could trust. After having them do actual work at my home, I would agree that the company is very professional, they show up when they say they will and did precisely what I expected with regard to quality workmanship, quality installation and quality product. I would use this company again, without hesitation.
DAVID R.
Sep 2012
Window Service, Glass and Mirror Service
The initial contact was quick and easy. The estimate was done with the salesperson and was fair and professional. The work was done as promised and on time. I was very satisfied by the quality and professionalism of this service provider
Chris H.
Sep 2012
Window Service
This company left glass all over the floor and bed next to the window. They never put anything down to make sure it didn't end up in places it shouldn't have been. I then called and let one of the girls know how the job was left and she said that she would be getting back to me the next day. Well Three days later I had to again call them for them to tell me that the install guy told me the glass was there and to vacuum it up. NEVER NEVER NEVER was that said. I would never do business with this company again. I would advise you all to do the same.
NAOMI W.
Sep 2012
Window Service, Glass and Mirror Service
After the lawn mower sent a rock sailing through a living room window on
Saturday, I was worried that it would cost and arm and a leg to fix and
that it would be days before it was completed.
After finding a
$99 repair deal for True View, I called to see if it was all inclusive
for what I needed. Since it was a weekend, I was put in touch with the
on-call technician within a couple of hours. He said the cost would be
$355 for emergency service (the deal could not be used) but was unable
to quote me on the price during normal business hours. I decided to wait
and call Monday morning and by Monday afternoon, I had a new window in
place for a total of $99.
I highly recommend True View.
Saturday, I was worried that it would cost and arm and a leg to fix and
that it would be days before it was completed.
After finding a
$99 repair deal for True View, I called to see if it was all inclusive
for what I needed. Since it was a weekend, I was put in touch with the
on-call technician within a couple of hours. He said the cost would be
$355 for emergency service (the deal could not be used) but was unable
to quote me on the price during normal business hours. I decided to wait
and call Monday morning and by Monday afternoon, I had a new window in
place for a total of $99.
I highly recommend True View.
Laura A.
Sep 2012
Window Service
Everyone at True view were great. Very pleasant staff all around. Estimator came by for measurements, then office staff ordered the windows and called me when the order arrived. Scheduling the install was easy, John came out and completed the work - fast and efficient. Thank you all.
Randi T.
Sep 2012
Window Service, Glass and Mirror Service
Use them
Response from True View Windows and Glass
"[member name removed], Thank you for recommending other Angie's list subscribers use us in your comments. We appreciate your business."
Chris L.
Sep 2012
Window Service, Glass and Mirror Service + 2 more
I had 3 windows installed (that do not slide without scratching the window)
and 1 set of french doors that i was never sold a handle to and had to attempt to do it myself with 102 degree fever. (and failed at)
don't use them!
especially Greg dilley!!!! :(
and 1 set of french doors that i was never sold a handle to and had to attempt to do it myself with 102 degree fever. (and failed at)
don't use them!
especially Greg dilley!!!! :(
JEFF S.
Sep 2012
Window Service
They were prompt and courteous and it worked out good. They finished the job on time. Our insurance covered the costs of the two windows.
Response from True View Windows and Glass
"[member name removed], sorry your windows were damaged by hail. However, very glad we could help. We appreciate your business."
Linda F.
Sep 2012
Window Service, Glass and Mirror Service
They did a great job.
Veronica N.
Sep 2012
Window Service
good
Response from True View Windows and Glass
"[member name removed], thank you for choosing to your our services. We appreciate your business."
Paula L.
Sep 2012
Window Service, Screen repair
Friendly people at office. Knowledgeable and helpful. Good customer service. Fast turn-around time.
Response from True View Windows and Glass
"[member name removed], I am glad you had the chance to use our big deal. We appreciate your business."
Jeff H.
Sep 2012
Window Service
I first checked glass replacement companies' ratings on Angie's List. I called True View because they were at the top of the ratings lists and had a special coupon for glass replacement installation. The employee I spoke to on the phone to schedule the work estimate and measurement was extremely helpful and pleasant to speak with. I do not remember her name but she is probably the greatest influence on my decision to continue with True View. The gentleman that came to the house quickly assessed the work required and took measurements. They came back on the day they scheduled with the new glass and did the installation. The installation probably took 30 minutes at the most. I would recommend them and use them again. I will actually be contacting a different department within True View for window upgrades. I was very pleased with their work.
Response from True View Windows and Glass
"Thank you for giving us the opportunity to service your window needs. We really strive to exceed your expectation. Thank you for your business and this positive review."
Leslie W.
Sep 2012
Window Service, Screen repair
Despite a miscommunication that was partly my fault due to a last minute change in my order. True View made a second trip to complete my order. The screens fit nicely and I could not believe how easy the screen doors work compared to the old ones that were replaced. I plan to use them again to replace the rollers on the heavy sliding doors soon.
Response from True View Windows and Glass
"New screens can really improve your homes over all outer appearance. It also make things nice when the screen doors function properly. It's a hassle when you have to fight with them to open or close. It is our goal to exceed your cusomter service expectations. We appreciate your business."
Wendy J.
Aug 2012
Window Service, Glass and Mirror Service
See above.
Response from True View Windows and Glass
"Thank you for writing this review. We really appreciate your business. David is a great technician. Going the extra mile for our customers just comes second nature to the True View team."
Joan S.
Aug 2012
Window Service, Glass and Mirror Service
The process was painless.
Response from True View Windows and Glass
"We are happy you thought the process was painless. We know that sometimes home repairs can be stressful. We try our best exceed your expectations. We hope you will us our service again should you need us."
Marcy H.
Aug 2012
Window Service, Glass and Mirror Service
The two windows were replaced with no nonsense, muss or fuss. I called. They came and estimated, replaced and billed all in a timely manner. We also discussed different glass and their insulation properties and what it would cost to replace more glass with tinted glass. In the end, I just had the glass replaced, as is. They did not oversell as I requested the quotes and there was no pressure at all.
Response from True View Windows and Glass
"Thank you for taking the time to write this review. Glad you are happy with us, We appreciate your business."
Gail S.
Aug 2012
Window Service, Glass and Mirror Service
Everything went well. The person that actually installed the window was very professional and prompt.The person taking my order was very thorough in his explanation and patient while I decided what type of window I wanted.
Response from True View Windows and Glass
"I am glad you had a wonderful experience from the front of the line when calling our office all the way up to the installation. It's our mission to make sure that you receive amazing service from start to finish."
Gary H.
Aug 2012
Window Service
All went well!
Response from True View Windows and Glass
"Thank you for your business."
Andy D.
Jul 2012
Window Service, Glass and Mirror Service
We called with approximate window size and type and received a quote. They were out within a few days to measure and since it was a curved window, the came again to make a template.
Response from True View Windows and Glass
"Thank you for choosing to your our services. We appreciate your business."
Linda B.
Jul 2012
Window Service, Glass and Mirror Service
The service person did a great job. He arrived on time, was efficient, careful to clean up and was done in no time. Would definitely use them again.
Response from True View Windows and Glass
"We greatly appreciate your review. We are please to know that you will be using our services in the future, should you need glass, mirrors or windows."
DIANE M.
Jul 2012
Doors
Tehnician arrived on time and quicklly began repairs.. He replaced the rollers, which definately were worn, then worked on the tracks which needed some minor adjustments for the door to operate smoothly. He cleaned the tracks and gave some information on maintainence, even on a glass cleaner to use, (which I tried, and it works beautifully).
Response from True View Windows and Glass
"Hi there Member, Sliding glass doors can be tricky and I am glad you reached out to our professional team. We strive to exceed your expectations and leave you with the most quality products for your home. Thank you for choosing True View Windows and Glass"
Ellen P.
Jul 2012
Window Service, Glass and Mirror Service
It was great - see above.
Response from True View Windows and Glass
"We really do our best to not only provide you with quality products but to also accommodate your schedule. We train our technicians to be friendly and flexible."
Barb M.
Jun 2012
Window Service
They did great work and the windows look beautiful.
Response from True View Windows and Glass
"We strive to exceed your expectations. Thank you for leaving this positive review."
Jean M.
Jun 2012
Glass and Mirror Service
Their services were very good and I would use them again if I needed that service again.
Response from True View Windows and Glass
"Thank you for taking the time to write this review. We appreciate your business and we look forward to working with you again should yo need us."
Licensing
Bonded
Insured
Licensed*
Trade License Number
ROC# 330969
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
10/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
True View Windows and Glass is currently rated 4.7 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
True View Windows and Glass accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, True View Windows and Glass offers free project estimates.
Yes, True View Windows and Glass offers eco-friendly accreditations.
Yes, True View Windows and Glass offers a 5% senior discount.
Yes, True View Windows and Glass offers emergency services.
Yes, True View Windows and Glass offers warranties.
True View Windows and Glass offers the following services: Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.
Auto Glass.