Parker & Sons

I procrastinated way too long to take care of what was no longer a small leak, so the faucet was covered in mineral deposits and beyond my DIY capabilities. Parker & Sons was highly recommended on another Web site, so I gave them a call about 3:30 pm expecting to schedule an appointment on a future date. Within minutes, I got a call back saying someone could be there that afternoon. I had not requested emergency service, and they confirmed that there would be no extra charge for it. Brian Brooks arrived at 4:00 pm and quickly provided an estimate of $310 less a 10% discount for scheduling through their Web site. I agreed to the price, and by 5:30 pm, Brian had the job done & the area cleaned up. I did not get other estimates, but their quick response & apparent workmanship (with 1-yr guarantee) leave me with absolutely no regrets.

They were very professional. They did a good job.

It was a good company to work with.

Jake Haney, who did the plumbing work did a great job. He was fast and courteous. I would 100% recommend this company to my friends and neighbors. He honored the Angie's List Coupon, no questions asked. Also, the office called the next day, SUNDAY to see if we were satisfied with the job. Why isn't the customer service like this at more companies in the Valley?

The repair person arrived very promptly, within 20 minutes of the start of the four hour window. He at first seemed unsure about what to do with the evaporator coolers leak but eventually figured it out. Both units are less than five years old, the cooler only two years old, yet he found it needed a new float. OK, things deteriorate quickly in the Arizona heat. All the work was completed in a timely manner, the cooler no longer leaks and the heat works great. The service person they sent was exceedingly polite, a very nice young man who put little slippers over his shoes every time he came into the house. I appreciated that. Recommended highly.

The company gave me a 4 hour window for the service person's arrival, and of course he arrived about 20 minutes before that 4 hour window was to expire, which always irritates me. But he was nice and very amicable to fixing all the problems we had surrounding the toilet in our master bath. I thought the price was reasonable for the amount of work completed.

The plumber arrived promptly at 8:30 am and surveyed the work to be done. He started with the most difficult task (replacing the tub and shower faucet). He had to cut a hole in the drywall to install the shower control. He only cut a 1'x 1' square and when he was done he carefully put it back in place. He also had a reference for a drywall person to do the texturing and painting repair. I had also scheduled a carpet cleaning company for later that afternoon so the plumber did the shutoff valve next so the carpet company would have the water back on when they arrived. After the shutoff value he worked on the two new sinks and the widespread faucets. He then took a short break for a late lunch. The carpet cleaners showed up just as he left for lunch and were still working when he got back. He was nice enough to wear booties on his shoes so he wouldn't mess up the clean carpet. He finished up by installing the single hole faucet and then double-checked all his work.

No surprises;job went well. Would definitely use this company again.

Very Prompt! Great Service! Came out to our home the same day that I called in. Our service man was named Matt Perry who was very friendly, knowledgeable, competent and responsible. One of the best experiences we have had with any contractor!

Good and honest.

Did good job at fair price. Unfortunatley after about a week, a leak sprung up where they fixed it. However they came back and repaired it without a hassle or problem

They did an excellent job.

Very good experience. Telephone conversations were helpful, friendly, and staff was knowledgeable. I also had a plumbing question, and they went the extra mile to help me problem solve that issue.

It was too high of an estimate. On the estimate he didn't give me a break down of the prices and parts.

Jason phoned to let me know when he would be at my home. He arrived on time, was polite and able to find the source of my plumbing problem within a short time. It was something I could handle myself so I was charged a diagnostic charge of $59.95. There was a $20 coupon in the July issue of Angie's List so my total out of pocket cost was $39.95. I actually felt the cost was a bit high for a 15-minute service, but had no other concerns.

The price was the highest of the companies I checked but I've used this Co in the past for some plumbing jobs and I was impressed with their customer service policy (Something I find that many companies totally ignore today) The salesman, Jim Milbourn was also a service tech and had the expertise to answer all my questions and to come back to my home and evaluate the initial installation. Although the initial install was problematic, they did come out and correct it in a timely manner. All of the employees I dealt with were professional and courteous.

The plumber was on time & polite. He offered alternatives, ones that I don't think would have good resale value, like rerouting pipe-exposed in the garage & connect up to the water heater for $1900; for $2000, route the line into the garage, then up into the attic, then connect to the water heater. I only had one estimate. I do not know if this is reasonably priced. I do not know if the copper piping requires wrapping. Phx has alkaline soil that may aggressively attack copper. I do not know if the options are to the City Code. I did call Blue Stakes PRIOR to having anyone come out for estimates. This is the LAW. You will be financially responsible if you have not had your piping, electric, cable, gas, water, and sewer lines properly marked before having work done. This takes 2 business days to complete. This was not the address for the Parker & Sons I contacted, but they are Phoenix Metro wide. They are in good standing with the Registrar of Contractors,BBB,& ToFixIt

The worker was courteous and polite. He explained what he did. He did not follow-up on my request to evaluate our air flow ducting. We still do not have cool air flow in master br. I am disappointed with the lack of follow-up.

They were very friendly and helpful when making the appointment. They gave a 3 hour time frame as to when they would arrive and arrived at the beginning of that time frame. The estimate was free and work was completed at the same appointment.

They did a good job. I thought it was a little expensive though, but he was really nice.

Everything was right. Honest. Only put the parts in the toilet that was needed.

Jerry is a super nice guy. He did everything perfect.

The representative was friendly and professional. He looked at the three jobs we needed and got a quote right away. He got to work immediately. He was fast and tidy and left the place immaculate. We also needed help with a sprinkler system. He couldn't do that but gave us a reference for someone who could.

EXCELLENT.

Marco was on time, neat, polite and reasonably priced. He explained each step and rechecked his work for leaks before leaving.