A few delays in getting the work done, but the staff was courteous and the overall design was good. The final product is the problem: grass growing in about 80% of the rock, non-stop issues with the watering system, dead plants. They were responsive to my complaints and sent a crew out to clean up the dead grass (which we had to pay $100 to another company to kill), but that job was awful. They left gaping holes in the rock, didn't get all the grass, pulled off drip lines and did not replace them, removed dead plants and did not replace them. We've spent several hours in the yard correcting their problems.
Description of Work: Renovated front and side yard from grass to desert landscape. Removed trees, designed, planted, installed rock, and installed watering system.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$6,000
TRINA R.
07/2006
2.0
landscaping
 + -1 more
A few delays in getting the work done, but the staff was courteous and the overall design was good. The final product is the problem: grass growing in about 80% of the rock, non-stop issues with the watering system, dead plants. They were responsive to my complaints and sent a crew out to clean up the dead grass (which we had to pay $100 to another company to kill), but that job was awful. They left gaping holes in the rock, didn't get all the grass, pulled off drip lines and did not replace them, removed dead plants and did not replace them. We've spent several hours in the yard correcting their problems.
Description of Work: Renovated front and side yard from grass to desert landscape. Removed trees, designed, planted, installed rock, and installed watering system.
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Service Categories
Pavers and Hardscaping,
Landscaping,
Pool and Spa Service
FAQ
TRINITY LANDSCAPE & POOL is currently rated 2 overall out of 5.
No, TRINITY LANDSCAPE & POOL does not offer free project estimates.
No, TRINITY LANDSCAPE & POOL does not offer eco-friendly accreditations.
No, TRINITY LANDSCAPE & POOL does not offer a senior discount.
No, TRINITY LANDSCAPE & POOL does not offer emergency services.
No, TRINITY LANDSCAPE & POOL does not offer warranties.