Best Heating & AC Repair

The service technician inspecting my unit and informed me that the condenser fan motor was bad and quoted that it'd be $650 to fix. I agreed to have him replace it. Firstly, the invoice he provided me was completely plain and did not even include any of the company information. Secondly, the price was $725. He had charged me a $75 service fee. Which was supposed to go toward the work if services were performed. The technician said they don't operate that way. I had spoken with Tony, the owner, who stated that the service fee would be applied towards the price. The technician refused to honor this. (July 18, 2017) Then a few weeks later, my a/c unit quit again for seemingly the same reason. I called Best Heating & A/C Repair again. This time the technician said that the fan motor was ok but the compressor was bad and said I need a new unit for $5100. I said I needed to think it over. I had a bad feeling about this since my compressor was only 6 years old. My neighbor down the street referred me to her trusted, long-time heating and A/C guy. He came out that day and looked at my unit. He recognized the problem was that the fan motor installed by the 1st technician was 1/3 horsepower when my unit only requires a 1/4 horsepower motor. The motor installed by Best Heating & A/C Repair was way to powerful. It cause my until to start "helicoptering" off the cement pad. Also, that it was installed wrong, there were missing brackets, the fan blade was too low and the capacitor was just dangling. He removed the 1/3 horsepower motor and replaced it with a 1/4 motor and it's working perfectly now. He informed me that my compressor was not bad at all and that I do not need anew unit. I have tried calling Tony, the owner, twice and he has not returned any calls. I have the condenser fan motor that I would like to return and get my money back.