Handyman Connection of NW Arkansas

Installed correctly

The handyman, Brent, was great guy. He quoted me a $240 price. When I called in to pay, it was $365! I thought total cost was $240 not just the labor. He worked a total of maybe four hours and labor was $240. If I had known total cost before hand, I would not have done the work. When I told the office I was lead to believe total cost was $240, it was like, Oh Well!! Whats your credit card number". Because of this, I will not use them again. I could have hired a private contractor myself for much less money.

All handyman services were provided as requested .

Only after Angie's List representative talked with Handyman.Connections (Michael Jones) did they honor their "special" discount. Original estimate was $480 - 3x more than my previous (but retired now) carpenter quoted. Brent Lacy, Handyman's carpenter, was excellent - I was very pleased w/his work. P.S. Handyman also requested $145.00 up front payment - since I have an excellent credit rating, this surprised me.

It was great. The bed is very solid, he came when he said, he left the place clean, and he was very professional. Great experience!

Handy man was very nice and even though he said he was a carpenter and was used mostly in that area he did a great job. The only problem I had with this company was in scheduling an appointment. ONCE I had a firm appointment, everything went great. I would recommend this company to friends and family.

It worked out fine. They dealt with the issue really promptly. I guess I never felt I got much of the deal. It ended up costing me what I thought it probably would have cost even without going through Angie's List but I was able to make a good connection and they have been reliable. I expected that I should have been able to get the fence repair done for that amount. However, I felt like I probably didn't get much of the discount on it but as I said, I did get the connection to the place and they have been reliable. They have done some other repairs for me too. They've been prompt and everything. I didn't feel like I really got a discount. I just felt like it could have probably been done within that $75. Their price was fine.

Would definately use again.

Technician arrived on time, performed the job in a promptly manner, pick up after himself, and always kept a nice disposition towards my questions. I will definitely call them back.

Went great. Workers were very knowledgeable and professional, taking their time to ensure the job was done right. Highly recommend.

This was an introductory offer. We were getting a house ready to put on the market and needed some small repairs completed. We were so pleased with the quality of work that we engaged services a second time at regular rates to do some repairs at our "new" fixer upper.

He was prompt and professional. Very quiet - just went about his work and didn't talk my leg off. I liked that so I could go about my business. I was very impressed that he went to his truck and got a broom and dustpan and cleaned up after himself. My bathroom was cleaner than when he showed up. Even though I'm sure the tub was a messy job it looked like he cleaned the tub afterwards also. I asked his opinion on some other projects I was thinking about doing. He gave me advise on some things and I asked him to work up an estimate to give me an idea what I was facing in cost.

We had a lightning strike. He had to replace a breaker switch as well as figure out why random outlets were not working. It took several hours. He was very professional, but it was a bit more costly since I had several problems.

It turned out fine and well. I am happy with it. I paid beyond the big deal offer. They showed up on time. They came and provided us with an estimate and did what they said they were going to do in the time frame they said. It was fantastic.

He arrived on time for both consultation and the work. He did a great job rehanging the blinds, fixing the air vent cover and the door hinge. He hung new drapes and it required him to hang the curtain rods several times. I realize hanging these can be tricky but I now have multiple holes in my wall if I ever take down the curtains and I hired someone to do that so would not have multiple holes.

I used them a week or so after purchasing. Getting them out here was a bit of a challenge. I had more work done then they charged me extra.

The Electrician was very professional and a really nice person. He was on time and didn't waste any time getting the job done. He was careful not to make a mess and the little mess that was made he cleaned up. He made sure it all worked before he left and was a joy to have in my home. He is my electrician, I wouldn't use anyone else. Thanks Angie's List for hooking me up with such a great professional!

Everything was great the repairman was super

The person who performed the work first visited the home and assessed the doorway to receive the door slab. It was noted that the frame was not completely square and would require some shimming. The door was already routed at the factory, but the door frame would need to be routed. I purchased a template and would have used a router to do this myself, but agreed to let the installer do it instead. My conditions in addition to those of the contractor included holding the contractor liable for any and all damages to the materials and area of work, and that work must be completed on the same day as begun. The installer arrived within 30 minutes of the target time, and gave me a complimentary call ahead of time before he arrived. He was professional and seemed to be knowledgeable about most aspects of home construction and carpentry. He was friendly and easy to converse with. We knew in advance that the doorway would require some adjustment to bring the frame into 90-degree angles and true vertical and horizontal interior surfaces. However, the complexity and amount of labor seemed to be more than the installer could manage within the time he was on-site (between 10:30 a.m. and about 5:00 p.m.). Although I was unhappy to reschedule my following day to allow for further work, it was unavoidable. Also, the recesses for the door hinges were not created with a router, nor even by the more crude way of hand chiseling. Instead, the installer used something like an electric hammer chiseler but left rough voids beyond the area of the hinge. This will require filling, sanding and painting to hide the chewed-up appearance. Door stops, the long strips of wood that are placed into the frame to prevent the door from swinging too far inward, were installed. I had purchased these and made marks on them to indicate which ones should be facing this and that way. I pointed out to the installer that I had one marked the opposite way by mistake, but he installed it in the wrong direction anyway. This presented the rounded edge (trailing) toward the door instead of the leading, square edge. With the mitering effected, I will have to not only remove the stop and flip it upside down, but also re-miter the edge to fit against the adjoining stop piece. There were some other minor complaints also. I note that the installer was able to remove the trim around the doorway without splitting it, although a split did occur in the top of the frame when a ball-stop receiver was installed without clean routing and pilot holes for the screws. I received a customer satisfaction survey from Handyman Connection and indicated my dissatisfaction. Soon after, I received a call from the owner, who was concerned about my notes. He was genuinely trying to protect their business reputation and salvage my satisfaction. He offered to send someone back to the home to see if they could improve the work, but I was not willing to let them work on the doorway any further. This review in no way complains about the character of either the installer or owner of Handyman Connection. I truly believe the installer is a very likeable, respectable person with much experience in home construction, and would be glad to know him personally and welcome him as a guest. I recommend him as a person of good moral character. And, I am sure that I could have had much worse service by other contractors. I will consider using Handyman Connection again, but there will be contractual penalties enforced for any terms violated.

It was alright. The guy was very nice, knowledgeable and professional. Most of the things I needed done he wasn't able to do so he have to refer an electrician or someone else. What work he did he did well but I couldn't fill the 2 hours I paid for.

The handyman was tremendous. He did a great job and showed up on time. I recommend him highly.

Larry was very polite and completed the job in a timely fashion.

It was fine. They were very prompt and very efficient.

I don't live there so I don't know if he fixed it or not but he sure made a good show. It hasn't rained much since then. The kid was a fine fellow and I enjoyed talking to him. I didn't bid it out so I don't know about the price. He didn't guarantee the work. He was there when he said he would be.

It was fine. They came on time.