Congo Road Animal Clinic

I had been using another vet but I moved and it was just way too far to take her in case there was an emergency. So, I had to change. I chose Congo Animal Clinic because a friend of mine uses them for her cat and she can't say enough good things about them.
Making an appointment was easy and the receptionist was very accommodating, making the appointment within a day or so. We were and quot;on timeand quot; (read, a few minutes late - my norm unfortunately!!) and the receptionist was very cordial and polite. The waiting area is clean and nothing fancy, but then it can't be because of cats and dogs climbing on everything, so I wasn't disappointed in any way. I waited a very short time (less then 15 minutes) and then had to wait in the room, which my dog didn't like, but she did well. I met Dr. Toms, who was very personable and pleasant to be around. He gave me a brief explanation of his history and education. He didn't do anything at first to see how Lucy would act with him in the room, and I liked that. We talked for a few minutes, he told me what he would do, and then began the exam. Lucy was comfortable with him and seemed to like him (yea!). It took a little longer for the test results than I am used to, but that's OK, everything was good. Checking out was quick, easy, and painless! The staff is very pleasant and they all want to see who is in the clinic and talk, and coo, and pet, and I like that! It is a very comfortable atmosphere and I will continue using them.

They got him in very promptly and treated him successfully. I like their very friendly service, prompt treatment, and that they're very compassionate. When they treat their patients they spend as much time with them as possible.