SUDDENLINK

Internet Service, TV Service - Cable

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
3.5
professionalism
3.0
responsiveness
3.0
punctuality
3.5
Showing 1-2 of 2 reviews

Gary H.
09/2014
5.0
internet service, cable tv service
  + 0 more
Great service & prompt attention to fix the problem.
Description of Work: DVR replaced by HD & internet repaired or replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lani B.
08/2014
1.0
internet service
  + -1 more
The work was performed correctly and the service man was great. If it were not for him, it would not have happened, but Suddenlink was terrible, unconcerned, unmotivated to help and then when they had continued to draft my bank for the bill for the WRONG account, they then told me that I could just have a credit to THIS account six months out. It was ridiculous every time I had interaction with them. Their internet service is great, almost no 'down' time, the service men are great. It is only the company that stinks (and the personnel managing the office).
Description of Work: Set up our internet. The actual person that provided the service was great, but the company messed up our bill, did not send a person until several phone calls later, cut off service because the addresses were confused in their order taking, they did not return phone calls, no person in the local office will talk to you. You have to call the toll free number out of state to set up appointments and then the appointments are not kept.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

Yes, I recommend this pro
$200

    Contact information

    2490 HARRISON ST, Batesville, AR 72501


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable

    FAQ

    SUDDENLINK is currently rated 3 overall out of 5.
    No, SUDDENLINK does not offer free project estimates.
    No, SUDDENLINK does not offer eco-friendly accreditations.
    No, SUDDENLINK does not offer a senior discount.
    No, SUDDENLINK does not offer emergency services.
    No, SUDDENLINK does not offer warranties.

    Contact information

    2490 HARRISON ST, Batesville, AR 72501