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Acker Appliance Inc

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

Family owned and operated.

Business highlights

57 years of trusted experience

Services we offer

Large and small appliance repair & sales.

Amenities

Warranties
Yes

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
17%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-6 of 6 reviews

terry G.
06/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Contacted them to see about repairing a dishwasher but was informed that they do not repair that brand. While I do not doubt they would have done a good job (after all, they ARE listed), I could not make a fair judgement since they did not do any work.
Rating CategoryRating out of 5

Tracie S.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: seller me a stove element, great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Daniel G.
07/2012
2.0
appliance repair
  + -1 more
When I called Acker, they offered $85 to come out and investigate, $50 for the $25 part, and $110 labor to install it. When I eventually got it repaired BY SOMEONE ELSE, it was a 15 minute job and I got charged $90 total. Needless to say I threw in a $20 tip.
Description of Work: Electric cooktop stove burner switch replacement.

Rating CategoryRating out of 5
value
2.0
responsiveness
2.0


Response from Acker Appliance Inc
85.00 is our standard service call.25.00 is labor for a total of 110.00. This is not 85.00 plus 110.00. Parts pricing comes from our vendors. We use factory specified parts not knock off brand parts which are cheaper.We feel that we provide the best and fairest service for our customers

Al W.
04/2012
5.0
appliance repair
  + -1 more
I would highly recommend them as I use them myself; in my business I have to be able to depend on people to do work and to do it right, to be professional, and in some cases past background checks, and people that I can trust. These are people I've worked with for years that I trust. I would use them again in the future if I needed to.
Description of Work: I have used Acker Appliance Inc. for my appliance repairs. I last used them for repair of a washer and dryer that had been damaged by the moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

HL M.
09/2011
5.0
appliance sales
  + -1 more
Service was very professional. I will DEFINITELY use Acker 1st from now on for all my appliances. LOVED EVERYTHING ABOUT IT.
Description of Work: I recently had a refrigerator die and had to have a new one. That's a more substantial purchase than I had planned to make. I began searching some of the "big box stores" websites looking for a fridge, but decided to give Acker a try. Found exactly what I wanted, about $500. cheaper than I could have gotten anywhere else. The sales gal let me look at the products, without hindering and hounding me, and when I purchased it - it was delivered the next morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kathy H.
10/2008
5.0
appliance sales
  + -1 more
In 54 years, I've bought lots of appliances. These two purchases went without a hitch. No sales pressure, no floor damage, timely...no problem.
Description of Work: I bought 2 refrigerators, a gas range, a garbage disposal and a microhood. The sales help in the showroom were knowledgeable and helpful. Next day delivery both times by truly professional men. They arrived on time, did not damage my purchases or my home, completely set up the appliances and explained to me how the appliances worked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    200 15th Street E, Tuscaloosa, AL 35401

    www.ackerappliance.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Acker Appliance Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    No, Acker Appliance Inc does not offer free project estimates.
    No, Acker Appliance Inc does not offer eco-friendly accreditations.
    No, Acker Appliance Inc does not offer a senior discount.
    No, Acker Appliance Inc does not offer emergency services.
    Yes, Acker Appliance Inc offers warranties.
    Acker Appliance Inc offers the following services: Large and small appliance repair & sales.

    Contact information

    200 15th Street E, Tuscaloosa, AL 35401

    www.ackerappliance.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM