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Act One Cleaning

Carpet Cleaning, Furniture Cleaning, Floor Cleaning and Waxing,

About us

Act One Cleaning can polish and refinish natural stone such as marble, travertine and granite. Carpet and upholstery cleaning is done to an extraordinarily high standard. We do move-in cleaning, move-out cleaning and post construction cleanup. Commercial work is also welcomed. All work is priced and explained beforehand, done to your satisfaction and yes, we love referrals! Ask about your special needs, we will design a cleaning protocol for you. Your check is acceptable payment, due on completion of work. Don't forget to ask for the Angie's List 10% discount! All work guaranteed. Licensed and fully insured. Family owned and operated.

Business highlights

14 years of experience

Services we offer

Residential & commercial. Housecleaning - carpet, walls & baseboards, cabinets & appliances, tile & grout, upholstery, bathroom fixtures, gum & urine stain removal, move in & move out cleaning, surface mold removal. Marble and Granite refinishing and restoration.

Services we don't offer

Painting. Repair.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.0133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 133 reviews
Carly E.
Feb 2021
5.0
Yes, I recommend this pro
Great, friendly service and our carpets looks amazing. I highly recommend Act One Cleaning. Will definitely use again.
Response from Act One Cleaning

"Thank you! Many blessings as you set things up in your new home."


Ashley B.
Jul 2020
5.0
Yes, I recommend this pro
The end result was even better than I expected. Definitely recommend!
Response from Act One Cleaning

"Thank you! It was nice to meet your family and to work for you. Don’t forget; if you run out of spotter, refills are free."


Tammie H.
Feb 2020
5.0
Yes, I recommend this pro
I found Act One Cleaning on Angie’s list. We decided to have our very dirty carpets cleaned on our new home rather than replace them hoping to stretch them out a year before replacing them. Steve made it clear from our initial phone call that he was not interested in up-selling and only interested in cleaning my carpets and ensuring that we had the best customer service experience possible in the process. Steve arrived on time and was extremely organized. He put up a plastic barrier on the front door so that heat wouldn’t escape while he worked and blankets under his equipment to protect our floors that weren’t carpeted. He used several techniques to remove stubborn stains and spent several hours throughly cleaning our carpets. I was thrilled with the results. The carpets look nearly new and there’s no need to be thinking of replacing them. Steve is a rarity in the service industry. He truly cares about getting great results and that you’re happy with the outcome. I will be hiring Steve to clean some upholstered furniture for me and he will be the only person I have clean my carpets. I highly recommend Act One and he does travel to Huntsville from Gadsden so don’t let the company address stop you from calling him.
Response from Act One Cleaning

"Welcome to Alabama! I think you will love living in Huntsville and your house is very beautiful. Yes, that carpet should last for years and years to come. Thank you for the kind words, they are an encouragement and a pleasure to read!"


Dawn B.
Dec 2019
5.0
Yes, I recommend this pro
$35,000
ActOne did a fantastic job! They were very knowledgeable and offered numerous options to address the issue. Steven is very trustworthy and has a high level of integrity. We recommended them to anyone needing this type of service. We are very thankful that we found ActOne!!
Response from Act One Cleaning

"Nothing makes me happier than to restore such a beautiful countertop. Best wishes for the New Year and thank you for trusting me to work in your home."


Debi K.
Feb 2019
5.0
Yes, I recommend this pro
$87,000
Very well! They work with me on coming in Friday evening after the clinic closes so as not to disrupt our physicians and patients.
Response from Act One Cleaning

"Being trusted to clean your offices makes me proud. Everything there is so clean and you take such good care of the patients. Don't forget to call me if you have any spots return or other issues, as you will get free service!"


Marilyn D.
Aug 2018
5.0
Yes, I recommend this pro
Mr. Steve is absolutely wonderful, he was very thorough and professional. And the most personable human being I've ever met in my life. The best in his field!
Response from Act One Cleaning

"Wow, thank you! Your home is so nice and you've kept it up beautifully. It should sell quickly and I wish you the best of luck as you make your move."


W H.
Jun 2018
5.0
Yes, I recommend this pro
$15,000
Excellent- upholstery is much cleaner with no damage, even on the old needlepoint
Response from Act One Cleaning

"When Grandma gives you her old chairs, it makes sense to take good care of them. Thank you for letting me do that for you, and best of luck with your wonderful new home!"


Patricia D.
Jun 2018
5.0
Yes, I recommend this pro
The job done exceeded my expectations. The owner was so nice and prompt with all communication. His attention to detail and effort in doing a great job was amazing. I thought I was going to have to replace my expensive, five year old carpet soon because of wear patterns and heavy traffic areas showing dirt. He was able to clean them better than expected and they now look like I would think they should and will last many more years. The carpet dried quickly, feels fluffy and it makes me happy to see the results. He also took time with a couple of pet stains that are now gone. I highly recommend Act One.
Response from Act One Cleaning

"Your carpet should last for a good many more years and it was a pleasure to work for you. I recommend that you vacuum weekly and use the spotter I gave you whenever you need to. If you run out, just call and I'll bring you more."


Judy M.
Jun 2018
5.0
Yes, I recommend this pro
$35,000
I have never had anyone do as thorough a job cleaning carpets as ActOne. They do everything in their power to get out a problem area and really put the effort in to do an excellent, not just pretty good, job. Steve is a true professional and is a joy to deal with.
Response from Act One Cleaning

"Thank you! I always enjoy cleaning for you. The protectant we put down this time should really help keep the carpet looking nice, but please let me know if any spots do not easily come out from now on."


Mel M.
May 2018
5.0
Yes, I recommend this pro
$124,433
great! he was prompt and got it clean in record time. we were very impressed with Stephen from the start. he had the right equipment and know how, was honest and flexible- willing to adjust to meet our needs. I don't think there's a contender.
Response from Act One Cleaning

"Your comments are very kind. All that you have gone through and had to handle made us want to really get your parents' home as clean as possible. Many blessings going forward."


Johnny A.
May 2018
5.0
Yes, I recommend this pro
$31,200
Act One Cleaning did a very, very good job and pricing was competitive . Well pleased and will definitely be calling on them again n the future.
Response from Act One Cleaning

"I was so charmed by one of the ladies in the dining room, who told me in an English accent "We all LOVE how nice it is here!" I think she meant the whole facility, but it was sweet, lol!"


Sallie N.
May 2018
5.0
Yes, I recommend this pro
$22,850
Steve did an excellent job. He is very thorough and our furniture looks new. He also give you a lifetime supply of spot cleaner, which is wonderful. We will definitely be using him again.
Response from Act One Cleaning

"Thank you! It was a fun job and it makes me feel good to know you are so pleased."


Brittiany S.
May 2018
5.0
Yes, I recommend this pro
$19,800
Wonderful customer service, excellent job. Such a wonderful and kind man. Very pleased.
Response from Act One Cleaning

"It was my pleasure. Thank you for letting me be the one to clean for you!"


Joseph or judy V.
Jan 2018
5.0
Yes, I recommend this pro
Went great! It was of course it was disruptive, but that's how carpet cleaning goes. Price was surprisingly inexpensive. Steve even left us a bottle of his own cleaner because the off the shelf ones make cleaning harder. Also cured a flea infestation that was brought in by contractors. Carpet looks new again.
Response from Act One Cleaning

"Wow, the fleas are gone? I have to say that we'd have to credit a good, thorough scrubbing that must have sucked out the eggs and adult fleas; I don't pretend to do pest control. But I'm very happy that you are so satisfied. Please call if you need a refill on that spotter!"


Kamille C.
Dec 2017
5.0
Yes, I recommend this pro
Stephen is very professional. He came out and priced the job 1st & asked my expectations & explained the cleaning process. His prices were very reasonable & competitive. He did such a great job. He took his time and was very thorough. I had carpets and furniture cleaned & was very pleased with the outcome. I have allergies & pets & the cleaning solution he used did not bother me or my pets! I definitely would use this company again!
Response from Act One Cleaning

"It was such a pleasure to meet you and your mother. Pets give us so much love and companionship, but they cannot help shedding and sometimes, making a mess. By expressing your concerns, you helped me select products and methods that would help you best. Thank you for trusting Act One Cleaning and thank you for the kind review."


Lori D.
Dec 2017
5.0
Yes, I recommend this pro
$17,000
It went great. He had to treat the carpet with a special dissolvent and everything came up, even a stain I had been fighting for years. It's been a month and everything looks just like the day he cleaned. We were very pleased and would definitely hire again.
Response from Act One Cleaning

"Other than the carpet, I thought your home looked wonderful and fresh from the remodeling. Thank you for the review! Use that spotter I left you and if you need me again, I will be glad to return."


Jacob B.
Dec 2017
5.0
Yes, I recommend this pro
$26,600
Everything was top-notch from the first contact with Mr. Hamilton through the entire cleaning process. We were considering having new carpet installed but wanted to try having the carpet cleaned to see if it could be restored to a nearly new look. After using Act One, our carpet, which is over 5 years old and has gone through lots of kid and pet accidents, looks basically new. So much less expensive and time-consuming than buying new carpet. Additionally, Mr. Hamilton was pleasant to deal with throughout the process, was always prompt and courteous, and was flexible with scheduling. I would highly recommend calling Act One before you consider replacing carpet or rugs.
Response from Act One Cleaning

"Thank you for the review. You make an important point; a proper cleaning may be all it takes to prolong the life of your carpet. It was a pleasure to be of service."


Robert M.
Nov 2017
5.0
Yes, I recommend this pro
Have used them in the past. They always do a thorough job and will work with you until you are satisfied.
Response from Act One Cleaning

"It is always good to see you again. Many blessings for the months ahead!"


Joyce V.
Oct 2017
5.0
Yes, I recommend this pro
$62,000
We were very pleased throughout the entire process. We contacted Steve to make arrangements to come by, look at our house, and provide a quote. He was very punctual in arriving at the agreed-upon hour. He went throughout the house, talking about what we wanted done and what he could recommend. Within 24 hours, we received a quote for the work, which appeared very reasonable. Calling him back, we agreed on day and time for Steve to work on the job. Again, he was very punctual, arriving exactly at the agreed-upon time. Steve had an assistant with him, a very polite and hard-working young man. They started at 10:00 in the morning and were done by 4:00 that afternoon. Very professional attitude -- while working, they were "all work." From my discussions with Steve, I knew I could entrust the house to him, so I left while they did their thing. When I came back that afternoon, I was very pleased with the results. Very thorough cleaning job. They had a good bit of equipment, and they took the time to make sure that they collected all their gear and left nothing behind. The floors are now spotless! They were great.
Response from Act One Cleaning

"Thank you for the wonderful review. What people should know is that this was an anniversary present for the Lady of the house; we were going to make SURE it cane out right! What a pleasure to be able to contribute. Happy Anniversary and our wishes for many more happy years!"


Allison M.
Sep 2017
5.0
Yes, I recommend this pro
$31,100
The carpet looks amazing! Spots I didn't even know were there are gone, as well as some that I didn't think would come out at all, including nail polish stains. The guys showed up on time, communicated well, explained the process, and used a rotating type of brush that I hadn't seen before. They vacuumed and pre-treated spots before getting started. It took a bit longer than I had expected, but that's part of getting a careful and thorough clean; totally worth it in the end. The price I thought was extremely reasonable.
Response from Act One Cleaning

"Thank you for choosing Act One. I love doing move-in cleaning because we can go wall to wall. That really lets us scrounge out as much dirt and old residues as possible. Congratulations and many blessings for your family and your new home!"


Martin B.
Sep 2017
5.0
Yes, I recommend this pro
I couldn’t believe that Stephen got the dirt out of my traffic areas but he did. He is conscientious, pleasant, and punctual.. His pricing was incredibly reasonable. He knows his equipment. After he finished, my allergic senses did not notice an odor. I turned on the fans in each room and the carpets dried after several hours. I don't have to look at dirty traffic areas anymore but I do need to get him to clean the rest of the carpet. Stephen Hamilton did an outstanding job!
Response from Act One Cleaning

"Nothing would please me more than to do those other rooms. However, I think it makes perfect sense to customise each job to suit your needs. So asking me to focus on areas that bothered you was a good idea. Thank you for the kind words and thank you for trusting me in your home."


Mary D.
Sep 2017
5.0
Yes, I recommend this pro
$35,000
Great! Steven really knows his business and his only concern is making sure the customer is satisfied. I am extremely satisfied with the job he did, and he was incredibly nice all the while. He never seemed to be concerned about rushing to the next job...he took his time and did the job right. I had previously hired sears to come out and clean these same carpets, and$250 later, sears left the carpets exactly as they found them. Steven would not do that...he did the job right the first time, and it was worth the money! The $350 I paid Steven included a carpet protection service, by the way. Sears did not include that I highly recommend Steven for any carpet cleaning needs.
Response from Act One Cleaning

"I am always so appreciative when a family gives me the time to address all the specific issues with the carpet. Pet problems, spots, different fibers like wool and nylon all need to be dealt with in a fashion that does not harm the carpet or the family. It was a joy to be of service and I look forward to our next meeting."


Raymond W.
Sep 2017
5.0
Yes, I recommend this pro
Very pleased with the job
Response from Act One Cleaning

"There was a lot of family time in that carpet for sure, hahaha! It is in great physical condition and should give you many more years of good service. Thank you for being willing to wait an entire month for my back to heal. Customers like you are why I love this work so much."


Terry V.
Sep 2017
5.0
Yes, I recommend this pro
$93,300
very well. prompt and professional
Response from Act One Cleaning

"I won't pretend it was easy, hahaha! Berber carpet can hide an astonishing amount of soil and you have a LOT of carpet. But it was very nice to meet you and I think you will get many more years of service from that carpet. Best of luck and much happiness in your new home."


Dennis R.
Aug 2017
5.0
Yes, I recommend this pro
$17,000
He arrived at 11:30 and worked constantly for more than three hours. We had our living room, dining room, and hallway cleaned. We had moved out most of the furniture except for heavy pieces such as the couch, entertainment center, computer desk/ bookshelves, piano. We asked him to just clean around these items. Our carpet was dirty due to our pet dog, and just LIVING. It looks like new--the spots have disappeared and it smells fresh and clean!!!!!
Response from Act One Cleaning

"Thnk you for the review, it was a pleasure to meet you both. I hope you have a WONDERFUL time when the family arrives!"

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Showing 1-25 of 133

Licensing

Insured

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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Act One Cleaning is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM
Act One Cleaning accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Act One Cleaning offers free project estimates.
Yes, Act One Cleaning offers eco-friendly accreditations.
No, Act One Cleaning does not offer a senior discount.
No, Act One Cleaning does not offer emergency services.
No, Act One Cleaning does not offer warranties.
Act One Cleaning offers the following services: Residential & commercial. Housecleaning - carpet, walls & baseboards, cabinets & appliances, tile & grout, upholstery, bathroom fixtures, gum & urine stain removal, move in & move out cleaning, surface mold removal. Marble and Granite refinishing and restoration.
Painting. Repair.

Contact Information

515 Bay Point Dr, Rainbow City, AL 35906

Service Hours

Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
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