failed front panel which means my TV is not economically repairable. He did not charge for this service. I had previous taken this TV to American Video Service, 2607 Triana Blvd, Huntsville, AL, 256-536-6992, and George determined my TV had a failed front panel. Since my TV was about three years old and cost $1699 I wanted a second opinion. Both opinions were the same, a failed front panel. George had another TV of the same exact model which had a failed front panel too. He told me this is a common failure for this model.
Description of Work: Mr.Norris plugged my Sharp 60 inch flat screen TV (M/N LC-60LE810UN) into 120 VAC, read the flashing light in the chevron below the screen. They were one short flash followed by by one long flash, he when to his lap top computer, pulled up what I suspect was Sharp's website, and determined I had a
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JIMMY T.
07/2014
5.0
tv repair
 + -1 more
It went fine. It took a couple of weeks for repair, the wait was for the delivery of parts. The owner was knowledgable, outgoing and nice. The price was reasonable. I would recommend them.
Description of Work: My TV went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
S D.
02/2014
5.0
tv repair
 + -1 more
Courteous service, and TV works!
Description of Work: Repair of big screen TV after lightening took out power supply. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
John B.
04/2013
1.0
tv repair
 + -1 more
See answer to "services performed" above for details.
Description of Work: I called this company on a Sat. morning needing help. I let the phone ring over 10 times but no answer. One would think that a TV repair shop would be open on Sat. I eventually got help from the Geek Squad at Best Buy. I used to own an Ace Hardware store so I know what good customer service looks like. Accessibility is definitely one ingredient.
Rating Category
Rating out of 5
responsiveness
1.0
Patti T.
03/2012
5.0
tv repair
 + -1 more
He did a great job. I would set up an exact time to drop off and pick up.
Description of Work: I called them on Friday, told him it was having trouble turning on, it would take 5 minutes or more to turn on and when it finally did it had purple dots all over the dark parts of the picture. He said if I could bring the TV in early Saturday morning, he could have it fixed by that afternoon. Which he did. We had a little trouble communicating about what time to come pick it up so I didn't actually get it back until Monday. But, it works great and the price was very reasonable.
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Service Categories
TV Repair
FAQ
NORRIS TV SALES & SVC is currently rated 4.8 overall out of 5.
No, NORRIS TV SALES & SVC does not offer free project estimates.
No, NORRIS TV SALES & SVC does not offer eco-friendly accreditations.
No, NORRIS TV SALES & SVC does not offer a senior discount.
No, NORRIS TV SALES & SVC does not offer emergency services.
No, NORRIS TV SALES & SVC does not offer warranties.