At Don Kennedy and Sons our mission is to provide safe, effective, and professional residential and commercial property moving solutions, together with the services that are needed to keep the base of the building safe, dry, and secure. Whether this means installing special systems to keep moisture out, or adding pier supports to ensure structural integrity of a building or home - we can help. Our services include: -house moving -foundation settlement repair -waterproofing systems -crawl space encapsulation -rainwater harvesting systems Our professional approach includes: Arriving on time and prepared for appointments Showing up in a clearly marked vehicle so that you know who we are Being respectful of your property and personal belongings Providing effective, lasting solutions to problems Addressing the root cause of issues, and not applying "band-aids" Providing personalized, one-on-one attention for each project
Structural Moving, House Moving, Home Repair, Foundation Settlement Repair, Basement Waterproofing, Concrete Raising, Crawl Space Repair, Crawl Space Encapsulation, Mold Remediation, Harvesting Rainwater
Moving household contents from one house to another, mobile home relocation, equipment rental.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
70% | ||
9% | ||
2% | ||
7% | ||
12% |
"Thank you [Member Name Removed] Ridley for your response! DuraLook is an awesome product and we are blessed to be the Alabama distributor! This product is reliable enough to be used on commercial applications (Such as 8 of the 10 top Las Vegas resorts) but pretty enough to be used indoors (such as the Colts locker rooms). Please let us know when we can serve your needs!"
"I am sorry for the bad feelings and i assure you this is not how we operate or how we encourage our team members to operate. We come to work each day with a feeling blessed to share our experience and expertise as we have for 75 years with the only goal of a great reputation to our family name. My Mom instilled this in me and my Father still lives it by example to this day. While we are not perfect we do care. I reviewed your file and i do not see any complaints. Please feel free to call me personally and i am happy to do my best to help. Jeff Kennedy. President 256.533.1100"
The foundation support piers did exactly what they were supposed to do. The stair step cracks in the brick closed right up as we had hoped. There was a little more impact to the yard and soil than I had expected, but not a major issue.
The Stable Lift Piers and 2x8 girders also did their job. They are not as elaborate of a solution as the adjustable “Smart Jacks” on top of poured concrete pads from AFS, but they do work and they are a little less expensive. I recommend that consumers understand what they are purchasing on major repairs like this and get someone to help if they don’t. I did an internship with a home inspector, and I have structural improvements at my main residence, so I was able to spot some minor issues which Tony readily and proactively agreed to correct once I explained them on the phone. The laborers came right over, understood my concerns, and fixed them right away. Some additional materials were added at no expense/no questions. I think if Tony had been available to inspect before I did he would have corrected these on his own. My own inspection was prematurely hurried by the office manager – see below.
Administratively this business has some improvements to make. At 2:00 on Friday I was called by the administrative assistant that my work was complete and asking for immediate payment. I kindly asked for a chance to see the work first over the weekend and that I would pay on my way to work first thing Monday morning. I was told that they would have to ask the office mgr. This made sense and I agreed. Surprisingly, Jordan called me back promptly explaining that this was not acceptable per her manager and that I needed to leave my own job and arrange for payment with Jordan ASAP. I immediately left a voice mail for Tony. Thankfully he straightened it all out. I was never given an apology by the office manager. So, I ran over first thing Saturday morning and observed the minor corrections needed to be made. The office mgr’s insistence on paying right after they were done seemed underhanded (and downright strange too), but Tony made it all right. The office manager needs to get better at being reasonable conducting business, treating people respectfully, and resolving business issues firsthand. The administrative assistant Jordan worked very hard to provide great, positive customer service. I remained with the laborers on Saturday to make sure everything was fixed to spec, and it was. The laborers worked hard and were very friendly.
I’d recommend to Don Kennedy and to their customers that a 7-10 business day payment period be part of the contract to allow the customer time to inspect themselves, Tony to inspect, and/or get a buddy to inspect after completion of the work. This will also take a lot of stress off the front office and the customer. I’ve contracted lots of work over the years and I’ve never been pressed for payment so urgently – despite a 50% down payment.
In summary I do recommend Don Kennedy & Sons for structural repairs, especially if you go through Tony.
"Everyone these days are stressed on time it seems. Cell phones, internet on them, and social media, while handy, has caused many to only have time or think to "react" when things go bad. I applaud people like the Mr and Mrs [Member Name Removed] who take the time to say something positive when given good service. These are good Americans like of which our country was founded on, and i want to say THANK YOU to them! Many lessons can be taken from this. For whom may be reading this, i encourage you that the next time you are at a restaurant and you have good service from your waiter or waitress, please call the manager over and let he or she know the great job the team is doing. Trust me, it goes a long way. Thank you again to the [Removed Member Name] and my family team. Please call us for a free estimate for your foundation/cracks in brick repair, crawlspace/basement water repair, sagging garage door lintel repair, or settled concrete raising. Jeff Kennedy, President Don Kennedy And Sons Structural Solutions. Celebrating 70 years and 3 generations of service to the Tennessee Valley (1945-2015) 256.533.1100 [email protected] www.DonKennedyAndSons.com"
"I want to personally thank you for taking the time to give such a positive review. You are a good American. I think in the hustle and bustle of business these days, it is easy for some companies to forget why and who we were placed on this earth to serve. This year is our 70th year in business anniversary (thanks to our loyal customers and the grace of God) and I and my team continues the legacy set forth by my Grandfather, and Father that a customer is not just someone that spends money with you, but rather anyone of whom places their trust in you for the truth. While our report of repairs may not always be good, you have my word it will be the best of our ability. Give us a call today for a FREE and HONEST, estimate. Jeff Kennedy, President of Don Kennedy And Sons since 1992. (1945-2015) www.DonKennedyAndSons.com [email protected] (anytime) 7201 Stringfield Rd Huntsville Al 256.533.1100 Office hours M-F 7am-5pm, Live answering 24/7"
"Thank you [Member Name Removed]for the kind words. Yes we feel our number one job is to help our customers. My Dad shared with me me a long time ago something my Grandfather told him, and try to still live by today- "money spends fast, but treat a customer like as you would want to be treated and your good reputation will always reap a harvest" Thank you so much for taking the time to give your pleasurable experience! Jeff Kennedy, President Don Kennedy and Sons Safe Basements of Alabama www.DonKennedyandSons.com 256.533.1100"
"I and my team appreciate the opportunity to help, as well as our customer taking time to give a review. While not a large job, we realize it was important to both sale and purchase of this home, as well as the effect it controls for the families and their Realtor(s). No job is to large or small when it comes to sharing our 70 years of experience and expertise. Jeff Kennedy, President Don Kennedy and Sons DonKennedyAndSons.com 256.533.1100."
"After reviewing our records carefully, we can find NO evidence of any appointment, or work performed for this address or name. Furthermore, there is no comment of what the complaint is alleging. This is a false report, and we have respectfully requested Angies List to remove it."
"One of the reasons i love what we do is the opportunity to not only help, but to get to meet great people. The [Member name removed]s are no exception! Good American people and we are proud to have help them with their extensive foundation and floor settlement issues. At Don Kennedy and Sons, my family team and I strive to respect your home and design a repair plan as if it were our own. We never try to "over sell", but rather give our customers only what they need, and only after they understand why. Thank you again [Member names removed] for your kind words, and also for your extensive military service to our beautiful Country. Jeff Kennedy, President Don Kennedy And Sons Structural Solutions www.DonKennedyAndSons.com 256.533.1100"
"I would like to thank [member name removed] for taking the time to give such an positive review of my team. I know they have had bad experiences with contractors in the past, so coming from them it really means a lot! Many times we help customers over come the unknown fears of bad, past, contractor experiences, not to mention their foundation problems and all the "unknowns" that come with it. One can just take comfort in our 70 years of reputation in the North Alabama area of being honest, fair and taking a straight forward approach in our Solution Plans. Jeff Kennedy, President Don Kennedy And Sons Structural Solutions [hyperlink removed] 256.533.1100"
"I personally went over the job with Mr (member name removed) after completion and I was not aware he was anything but happy to get the neglected work done. Also, while he had work conditions and crawlspace issues (14" off ground) of which some companies refuse to work on, we were happy to give and execute a plan that resolved them. As president I take all reviews seriously which is why I do my best to personally be sure all customers are happy BEFORE leaving the job. I also encourage any of my customers to call my personal cell phone if they have any concerns "down the road". I am not sure why Mr Landers is giving the low review, or why he chose to not call me, but I will reach out to him this week and do my best to resolve any issues. At DKS our customers satisfaction comes first. Responding because I care, Jeff Kennedy, President 256.533.1100 (Huntsville, Al) [email protected] (email) www.DonKennedyAndSons.com (web site)"
"I would like to personally thank [Member name removed] for his kind words, but most of all putting his trust in the hands of my team and I. I realize foundation repair can be a scary thing, and it carries much "unknowns" with it. This is why since taking lead of the my 3 generational family company in 1990, I have bestowed in my team members the same values as i was raised to not offer to a customer more work than what is needed to reach a sensible Solution. At Don Kennedy And Sons our customers concerns come FIRST! Jeff Kennedy, President/CEO Call or email me today 256.533.1100 [email protected] email [Hyperlink removed] visit our web-site"
"I would like to thank [removed member name] for taking the time to share her happiness with my companies service. I realize in todays fast pace life it is more tempting to just take the time to complain on things that go wrong, rather than to give credit when deserved. I appreciate the kind words and the fact that we can work with deserving people. GOD BLESS you [removed member name]!"
"I would like to thank [member name removed] for taking the time to give his review, but most of all for allowing my family to serve his. I met with [member name removed] and though he had not a very large job, it was an unusual one. At Don Kennedy And Sons we are a custom company. One can rest assured that NO MATTER WHAT THE PROBLEM, we will work with the homeowner to find a Solution that works. Thank you again Graveline family for putting your trust in my team! Call us today at 256.533.1100, or my personal email [email protected] Also visit our photo gallery at our website at [hyperlink removed]"
"Thank you [member name removed] for taking the time to give your positive review! When called out to review a customers concerns, i realize that foundation repair and the problems that cause them is a very big un-known to most homeowners; this can be a very scary feeling. I feel that by helping home owners first understand the how and why of the problem(s) and the Solutions is priority #1. With this said, I have found, that once clearly understood, customers skill sets vary so that some of the Solutions are DIY to them. If this is the case, then I am just as happy to help. After all, blessing our neighbors when given the chance will always come back to us...just like this review has for me. Give me and my Family a call today for an honest Solution to any home problem you may have. Please visit our web site for pictures and information of award winning jobs [hyperlink removed] Jeff Kennedy/ CEO Don Kennedy And Sons 256.533.1100 [email protected]"
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | Closed |