B & B Residential Services

We couldn’t be happier with B and B Residential Services. They painted the interior of our home which was a large project and it looks beautiful. They are very professional, timely and meticulous about cleaning up after themselves each day. We couldn’t have asked for a better result, highly recommend.

Joel and his team were efficient and knowledgeable. The drywall repair was so flawless that I couldn't recognize the previously damaged area. Joel was always available to address any questions or concerns and very responsive. I would gladly recommend him and his team and hire them again. Great work done.

Joel & his workers were very efficient and the work looks lovely . It doesn’t look like before. The workers were on time and ask if something was goin like it should be before they finish that project . Will in a minute call his crew back for anything else.

I hired B&B Residential services to do two bathroom remodels, a kitchen remodel and to refinish my hardwood floors. The bid was for $20,000.00 for mostly labor (he covered the sheetrock). My Masterbath is beautiful, but, the shower curb was installed with a slight slant outward instead of inward. The Glass installer mentioned this to me before installing the shower, but I wasn't sure of the implications. (I feel that this should have been part of the project management that I paid for). The shower leaked water everytime I took a shower. The original glass company did not agree with Joel Boykin so Joel sent a second glass company out. They installed a small strip at the bottom of the shower but the strip made it so the glass door would only open inward - which created another problem - you couldn't turn the water on without getting into the shower. The strip also revealed a defect in the glass. But because of the second glass company, the original installer would not accept responsibility for that either. I tried to work with Joel from March to August (August is when he stopped responding or return calls). In September I had an attorney send a demand letter, and he ignored that as well. The attorney is recommending Small Claims Court. Now, I am having issues getting a quotes for the repair. It appears that most contractors have more work than they can handle these days. This issue has caused me to put off selling my home pushing me into a housing market that I can barely afford. Joel's neglect in fixing his errors has cost me more than just the cost of repairing a shower leak. Based on input from the two Glass Contractors hired by Joel, the only remedy to fix my leaking shower is to remove the shower glass and replace the shower curb to angle inward vs. outward. Furthermore, the glass is bowed - not flush. The original glass contractor said it should be replaced, but because a second glass company came out that they would not cover it under their warranty. Overall, the work completed was decent, there, was, however, no Project Management – hence, if there had been a project manager/general contractor – the shower curb would have been installed correctly and there would have been a representative present when their subcontractor installed the glass. Joel complained about being over budget on the job so I did not require them to refinish my hardwood floors which was part of the contract. Good start, lousy finish to the project. Like most or all contractors – once they get all of the Money they are not interested in completing or correcting their errors. Update - I just removed the damaged 1/4 round and it appears that contractor trimmed my bathroom with manufactured trim not suitable for moist environment.

I hired B&B Residential services to do two bathroom remodels, a kitchen remodel and to refinish my hardwood floors. The bid was for $20,000.00 for mostly labor (he covered the sheetrock). My Masterbath is beautiful, but, the shower curb was installed with a slight slant outward instead of inward. The Glass installer mentioned this to me before installing the shower, but I wasn't sure of the implications. (I feel that this should have been part of the project management that I paid for). The shower leaked water everytime I took a shower. The original glass company did not agree with Joel Boykin so Joel sent a second glass company out. They installed a small strip at the bottom of the shower but the strip made it so the glass door would only open inward - which created another problem - you couldn't turn the water on without getting into the shower. The strip also revealed a defect in the glass. But because of the second glass company, the original installer would not accept responsibility for that either. I tried to work with Joel from March to August (August is when he stopped responding or return calls). In September I had an attorney send a demand letter, and he ignored that as well. The attorney is recommending Small Claims Court. Now, I am having issues getting a quotes for the repair. It appears that most contractors have more work than they can handle these days. This issue has caused me to put off selling my home pushing me into a housing market that I can barely afford. Joel's neglect in fixing his errors has cost me more than just the cost of repairing a shower leak. Based on input from the two Glass Contractors hired by Joel, the only remedy to fix my leaking shower is to remove the shower glass and replace the shower curb to angle inward vs. outward. Furthermore, the glass is bowed - not flush. The original glass contractor said it should be replaced, but because a second glass company came out that they would not cover it under their warranty. Overall, the work completed was decent, there, was, however, no Project Management – hence, if there had been a project manager/general contractor – the shower curb would have been installed correctly and there would have been a representative present when their subcontractor installed the glass. Joel complained about being over budget on the job so I did not require them to refinish my hardwood floors which was part of the contract. Good start, lousy finish to the project. Like most or all contractors – once they get all of the Money they are not interested in completing or correcting their errors. update - I just removed the damaged trim around the shower. B&B Services trimmed my bathroom with particle board trim vs. wood.

I hired B&B Residential services to do two bathroom remodels, a kitchen remodel and to refinish my hardwood floors. The bid was for $20,000.00 for mostly labor (he covered the sheetrock). My Masterbath is beautiful, but, the shower curb was installed with a slight slant outward instead of inward. The Glass installer mentioned this to me before installing the shower, but I wasn't sure of the implications. (I feel that this should have been part of the project management that I paid for). The shower leaked water everytime I took a shower. The original glass company did not agree with Joel Boykin so Joel sent a second glass company out. They installed a small strip at the bottom of the shower but the strip made it so the glass door would only open inward - which created another problem - you couldn't turn the water on without getting into the shower. The strip also revealed a defect in the glass. But because of the second glass company, the original installer would not accept responsibility for that either. I tried to work with Joel from March to August (August is when he stopped responding or return calls). In September I had an attorney send a demand letter, and he ignored that as well. The attorney is recommending Small Claims Court. Now, I am having issues getting a quotes for the repair. It appears that most contractors have more work than they can handle these days. This issue has caused me to put off selling my home pushing me into a housing market that I can barely afford. Joel's neglect in fixing his errors has cost me more than just the cost of repairing a shower leak. Based on input from the two Glass Contractors hired by Joel, the only remedy to fix my leaking shower is to remove the shower glass and replace the shower curb to angle inward vs. outward. Furthermore, the glass is bowed - not flush. The original glass contractor said it should be replaced, but because a second glass company came out that they would not cover it under their warranty. Overall, the work completed was decent, there, was, however, no Project Management – hence, if there had been a project manager/general contractor – the shower curb would have been installed correctly and there would have been a representative present when their subcontractor installed the glass. Joel complained about being over budget on the job so I did not require them to refinish my hardwood floors which was part of the contract. Good start, lousy finish to the project. Like most or all contractors – once they get all of the Money they are not interested in completing or correcting their errors.

I hired B&B Residential services to do two bathroom remodels, a kitchen remodel and to refinish my hardwood floors. The bid was for $20,000.00 for mostly labor (he covered the sheetrock). My Masterbath is beautiful, but, the shower curb was installed with a slight slant outward instead of inward. The Glass installer mentioned this to me before installing the shower, but I wasn't sure of the implications. (I feel that this should have been part of the project management that I paid for). The shower leaked water everytime I took a shower. The original glass company did not agree with Joel Boykin so Joel sent a second glass company out. They installed a small strip at the bottom of the shower but the strip made it so the glass door would only open inward - which created another problem - you couldn't turn the water on without getting into the shower. The strip also revealed a defect in the glass. But because of the second glass company, the original installer would not accept responsibility for that either. I tried to work with Joel from March to August (August is when he stopped responding or return calls). In September I had an attorney send a demand letter, and he ignored that as well. The attorney is recommending Small Claims Court. Now, I am having issues getting a quotes for the repair. It appears that most contractors have more work than they can handle these days. This issue has caused me to put off selling my home pushing me into a housing market that I can barely afford. Joel's neglect in fixing his errors has cost me more than just the cost of repairing a shower leak. Based on input from the two Glass Contractors hired by Joel, the only remedy to fix my leaking shower is to remove the shower glass and replace the shower curb to angle inward vs. outward. Furthermore, the glass is bowed - not flush. The original glass contractor said it should be replaced, but because a second glass company came out that they would not cover it under their warranty. Overall, the work completed was decent, there, was, however, no Project Management – hence, if there had been a project manager/general contractor – the shower curb would have been installed correctly and there would have been a representative present when their subcontractor installed the glass. Joel complained about being over budget on the job so I did not require them to refinish my hardwood floors which was part of the contract. Good start, lousy finish to the project. Like most or all contractors – once they get all of the Money they are not interested in completing or correcting their errors.

Joel Boykin and his team have built a beautiful and very well built constructed additional to our home. The quality of their work is outstanding. Joel and his team are a joy to work with. Good honest men that take pride in a job well done. I would recommend B&B for any home repair needed.

Price was more than reasonable and I was extremely impressed by how fast his crew got to work. Communication was top notch, and the results were better than expected. I am looking forward to spending this summer on my new patio!

As always, Joel and his crew did outstanding work. Pricing was perfect for us - we weren't expecting to be able to put in the screened porch yet. The crews that came out to work not only did fantastic work, but were courteous and aware anytime they needed to move their vehicles for one of us to leave the house for any reason. Good, friendly communication. Good resolution of any miscommunications. I'm not a carpenter or a roofer or an electrician or a plumber, but all of their work is solid. Joel is a quick to come out for a quote and very knowledgeable. And he's also saved us a buck or two when he could. I also loved finding out this time that he sources materials locally from smaller businesses. I already trusted him and his work, and that was just icing on the cake, so to speak. Anyone who's seen it has loved it. We've been approached by a neighbor asking about the work because they watched it go up. My uncle, who worked with Sears for 40+ years in their repairs department is very hard to please, and he practically gushed about the handiwork. Ultimately, Joel has helped us on multiple occasions and hasn't steered us wrong yet.

Joel and his crew showed up on time and finished on time! Time table and price were exactly as quoted. I would hire them again.

Fantastic crew! I was out of town during most of the construction phase and the B&B Residential crew were clean, courteous and professional. The work was done exactly how it was promised. When customers would stop by while B&B was working, all the reports I received were how well the project was proceeding, how friendly the workers were and how well they represented my business, while I wasn't there. Thank you B&B Residential Services for a great new kitchen, I will definitely be hiring you guys again!

B and B Residential Services was recommended by a friend. My wife called Joel on a Tuesday and explained that we had a small drip in one of our ceilings. VERY SMALL. Joel sent someone out that day. The person did not tell my wife what he found, spent about 30 minutes outside putting caulk around the dryer vent and left. Joel called and told her it would be $250 for the repair because in was an "Emergency Call". We only called because we eventually needed to get it fixed and a friend said the company was fair. She never received an estimate, not even from the guy that worked on the roof. I contacted Joel and I have not been associated with a more rude and unprofessional business person. He was arrogant, sarcastic and disrespectable to both me and my wife. He also added sales tax to the bill, which labor is not taxed. I have used Angie's List in other states and have not had any problems. I would strongly review having this un-reputable company associated with your name. We have posted reviews at many places regarding this company and will continue to communicate are displeasure at every opportunity possible, including publications in Pelham, Alabaster, Hoover, Helena and many local churches. Thank You for permitting us to express our concerns.

Owner arrived on time to review the damage, provide a quote and schedule a day and time for work to be performed the following week. The owner and his drywall professional arrived on time to review the damage, discuss repairs and confirm my expectations. The drywall professional,was very neat, quiet and wasted no time in completing the work in a timely manner. The completed repair work was superb. Unless one had seen the damaged ceiling, cannot see at all where the damage occurred. My wife, who has an eagle eye for minute details and almost always finds an issue with work I thought was excellent, agreed that the completed work was superb, We also agreed that we will definitely call on B&B Residential Services for other work needed in our home.

.

It went great. Very pleasant & easy to work with. Very happy with results!!

.

unknown

In additional to providing an estimate quickly, the work started on-time and was finished ahead of schedule.  Joel and his crew of three others showed up every day on-time (or a little ahead of time), were very polite, professional and worked non-stop to finish my interior paint project quickly.  They even managed to work in changing out some very dated fixtures (one of the crew had journeyman electrician status).  The crew was very neat, cleaning up after working each day, and did not disturb my workday as I work from home.
I will definitely use this company again!

House 1 remodel went well. I received a comprehensive estimate, work was carried out in a timely manner, and inadequate repairs were brought to my standards fairly quickly. Repairs made were sheetrock, framing, finishing, painting, porch roof replacement, floor repair, siding repair, flashing installation, and linoleum installation.  After redoing the poor flashing install, siding repair and linoleum install I was satisfied. 

House 2 was a simple sheetrock and paint job.  The finishing work was fine.  The painting however was rushed and in need of a second coat and I was left to repaint the area when he could not correct it in a timely manner.  Repair #2 was sheetrock repair, baseboard prime and paint.  All were done correctly. 

House 3 was a difficult job which took several months.  During this time, there were very few disagreements on timeframe and scope of work which is good.  He did collect pay for jobs prior to their completion, which caused discord when items remaining were not really worth the time needed to complete them. Items done were: wall addition, laundry framing and sheetrock, finish work, painting, paneling replacement, door repair, door installation, floor repair, bead board installation, shower cement board installation, porch demo, decking and rail installation, and eave replacement.  Items of concern were cement board installation on the shower surround one inch off tub and too close to plumbing, sheetrock on the ceiling improperly installed (the crown molding was not removed and therefore there was a one inch gap between the ceiling and wall that had to be repaired), large gaps on new eaves, and some items were paid for but not completed or had to be redone included paint, touch up, pressure washing under porch, and siding repair. Upon final payment the remaining items were not attended to.  These included, painting the ceiling, painting closets, removing tape from outlet covers and painting under them. 

House 4 was doorway arch, paint, ceiling repair, floor poly, flush mount light install, drain repair, dishwasher install, siding repair, window repair.  Here there was so much paint on the floor that it took me an entire day to remove.  After asking him to redo a lumpy mud job he left it to dry and did not return to prime and paint it.  Silicone was used instead of proper plumbing on the drain repair, which he did correct.  Items paid for and not completed were ceiling prime and paint, sheetrock touch up, and window repair and glazing.  Additional expense for ceiling $50. 

House 5 was a simple paint job, window repair and deck pressure wash and railing replacement.  He took an extra half day to replace step tread that was fine and paint return vent covers.  There was so much paint on the floor that it took a day and a $50 floor sander rental to correct.  Items paid for and not completed were window sill caulk and paint.  Additional damage $100.

At the end of each job it became more difficult to get things redone and finally with the last two houses ultimately it was my responsibility to redo.  He did however go above and beyond my expectations at many times.  The bottom line is this, he can do things well, but if he is busy or a job drags on he may leave items sub par.  Sheetrock work was good.  framing and carpentry were good.  Painting and trim were good except for paint splatter.  He is honest, which is rare. My only complaints are that I wish he would have taken some of the work of supervision off of me and I wish he would have finished as strong as he started.

I can't say enough about what a great job Joel and his crew performed. Joel arrived to give us a quote at the end of December and because of holidays. started work on 1/14/14 - the first day, the crew of 9 or so arrived ready to start removing the popcorn - because we have a cathedral ceiling, this job was not easy but by the end of the day, most of the popcorn ceiling was gone! From the day the job started to the last day, we had a crew at the house scraping, mudding, painting our ceilings and also painting the walls/.trim- this was a big area of work including the living/dining/hall entry/stairway/loft area.
Joel was professional giving us a reasonable quote, keeping our house as clean as possible while doing the work, obtaining paint samples for me to see on the wall prior to painting - the crew was always professional and really cared about doing a great job- they worked everyday including Saturday and Sunday often times until 6:00 - 6:30 PM to get the job done and made sure at the end, they didn't miss a spot and did a great cleanup job.
I love my new 'house' - the awful peeling popcorn ceiling is gone replaced by white ceilings and the plain beige walls are now a beautiful sage color. I will definitely use again for future jobs we have in the house!

The crew was always polite, never smoked or ate in my residence. They were careful to put down drop clothes and cover furniture. The owner was very helpful in picking out the colors I wanted on the walls. He was very responsive when I asked for a few touch ups to be done. My upstairs looks wonderful.

Installation went very well. They removed old roofing and boards that needed replacing and then put the new roof on. Workmen were polite and cleaned up all trash before leaving.

a

I truly believe in the man that came and met me. He did a really good job.