A & A Appliance and HVAC, LLC. logoApproved Pro
Approved Pro

A & A Appliance and HVAC, LLC.

4.5(
83
)
Appliance Repair, Heating and Air Conditioning Service, Appliance Sale,

About us

We are a family owned, local business. We want to be your service company! Our technicians are qualified to service and/or repair your major appliances and your heating/cooling system. We have over 40 years combined experience. In most cases we offer same day service. We also offer 24 hour emergency service. We believe that the best example of a job done right is a repeat customer!

Business highlights

Emergency services offered
Women owned and operated
29 years of experience

Services we offer

Refrigerators & Freezers-Repair & Service,Major Appliance Refinishing & Repair,Refrigerators & Freezers-Repair & Service,Air Conditioning Contractors & Systems

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 1
Reviews
5.083 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
4%
2
4%
1
5%
Write a review

Filter reviews by service

Showing 1-25 of 83 reviews
Janet C.
Jan 2022
5.0
Appliance Repair
Although the repair took a couple of visits to fix on our older fridge (as old as early 2000s), in the end it was fixed and we were not charged for the labor on the second visit. I'm so glad we didn't have to buy a new fridge. I understand that diagnosing things on systems like this can take a little trial of things to test and check components, so the fact that it took a couple of visits didn't bother me. The technician was pleasant enough to deal with and efficient. I thought she explained things well, which was very nice. I have no complaints!
Yes, I recommend this pro
Jill B.
Feb 2021
5.0
Appliance Repair
Excellent. Needed a New part. She came right when she said she would. Definitely knows her appliances!
Yes, I recommend this pro
$25,000
Rosemary G.
Dec 2020
5.0
Appliance Repair
She knew what to check and able to get me back up and running. Good job!
Yes, I recommend this pro
$8,500
Bradley J.
Mar 2020
1.0
Heating and Air Conditioning Service
The technician came to the house for about 5-10 minutes with no tools, tilted the washer for a second and said it was broke and was a total loss. She wrote out a very descriptive diagnostic sheet stating “tub issues” collected the service fee and was on her way. She didn’t even slide the dryer back into place the way she found it. I donated $85 bucks and was no closer to having my washer repaired.
$8,500
Response from

"You were charged for the service call/diagnosis (of which the fee you were aware of at the time you scheduled). Your wife was told that the washer had major issues and was not worth the repair. The problems were discussed at length with her along with options. It would have been unethical for us to advise you to spend of 50 percent the cost of a new machine on a repair to yours. You particular problem is common and easily diagnosed. Technicians tools are in their backpacks on their back. Tech said in your situation the dryer wasn’t moved to gain access to the washer, the washer and dryer sit side by side and the washer was slide forward and tilted back. We are sorry you are unhappy with the diagnosis but that is not in our control what repairs are needed to a particular appliance and unfortunately sometimes appliances are not worth repair."

Rodger L.
Mar 2020
5.0
Heating and Air Conditioning Service
Well as usual. No major problems. All work was done quickly and efficiently.
Yes, I recommend this pro
$29,000
Donnie H.
Jan 2020
5.0
Appliance Repair, Heating and Air Conditioning Service
A&A could not come out as quickly as I would have wished, but I was able to make an appointment within a reasonable time. The tech was very punctual and professional. She evaluated the refrigerator, told us it was past reasonable repair (15 years old, compressor out) and gave a few tips on purchasing a new one.
Yes, I recommend this pro
Jeff S.
Dec 2019
5.0
Heating and Air Conditioning Service
The valve was turned off and we had overlooked it. The technician also gave us tips on cleaning the appliance.
Yes, I recommend this pro
Derek P.
Nov 2019
5.0
Heating and Air Conditioning Service
A&A was knowledgeable and very responsive. We chose them due to their good price and because it’s a family owned business run by an experienced owner. We had our old unit replaced with a Bryant Air Conditioning unit and they did it quickly and cleaned up all of their work. We live in a 1600 sq for house and the unit has been working great. Our utility bills have been lower than ever and and were more comfortable too! I would highly recommend using them based on our experience!
Yes, I recommend this pro
$670,000
Response from

"Thank you very much for the kind words and we look forward to a long future with you ."

Clarke R.
Sep 2019
5.0
Appliance Repair, Heating and Air Conditioning Service
They figured it out quickly, got the part in a few days and got it installed quickly. Friendly, professional and fair. The Bosch part was pricey.
Yes, I recommend this pro
$32,000
Rhonda S.
Aug 2019
5.0
Heating and Air Conditioning Service
Installation of the new HVAC system was performed quickly and properly.
Yes, I recommend this pro
Dennis T.
Aug 2019
5.0
Appliance Repair
Source of leak (internal hot water valve) was quickly found after removing top from washing machine. Technician did not have replacement part but returned later that afternoon and replaced faulty part. Excellent, timely service at a fair price!
Yes, I recommend this pro
$25,000
Geri W.
Jul 2019
5.0
Appliance Repair
Excellent service. Scheduled and arrived within 24 hours of my call. Quickly diagnosed the water leakage from the freezer...had it fixed in 10 minutes. Labor is guaranteed for 30 days in case it happens again. Will be calling again if the refrigerator ever needs anything again!
Yes, I recommend this pro
Edwin V.
Apr 2019
5.0
Appliance Repair
Technician got to my house on time. She troubleshot my washer and isolated the problem.
Yes, I recommend this pro
Edwin V.
Mar 2019
5.0
Appliance Repair, Heating and Air Conditioning Service
Great service!!
Yes, I recommend this pro
$7,500
Olivia J.
Oct 2018
5.0
Appliance Repair
Excellent job all the way around. Our freezer was not working so we called a company to repair it. They gave us a date a few weeks out, so we decided to put the few items in my son's deep freezer. The next morning the refrigerator was also down. We were not willing to wait for the scheduled appointment. We checked out Angie's List and found the reviews for A & A Appliance were just what we wanted to hear ... they had same day service. Prompt, professional with a clear picture of the suspected problem, the cost to repair it, and got the job done in short order. Everything was put at the proper settings, and we were given a time frame for things to be back to normal that day ... so no surprises at all. Magnificent!
Yes, I recommend this pro
John L.
Oct 2018
1.0
Appliance Repair
I am very displeased with A & A. My problem was that the ice maker in my refrigerator had stopped making ice. I called the company and requested their service. The technician came, worked on the unit for a couple of hours and told me that the problem was with a certain part. She went and purchased the part, I paid for the part and her service, and she left. Two days later there was still no ice. I called the company, and the same technician came again. She then said that the problem was with another part, and getting it would take two days. She ordered the part and replaced it, and I paid her again. Two days later there was still no ice. I called the company, she returned and said the problem must be with the main control unit, and getting that part would take several days with more expense. At that point I determined she was just guessing at the problem, and I told her I'd like to call another company. She replaced the parts with the originals and refunded my money. I called another company, and that technician said the problem was that no power was getting to the ice maker, and because resolving that problem would be quite expensive, I decided to buy an entirely new refrigerator. I did so and gave the old refrigerator to an elderly person whose refrigerator was in very bad condition. Two days later, that person showed me that the old ice maker was full of ice! So apparently something was clogged with ice, and unplugging the unit and letting it thaw resolved the problem. The bottom line is that I bought an entirely new unit, although the problem with the old unit could have been simply resolved. I incurred a large cost to replace a good unit. I have a very poor opinion of A & A for not diagnosing the simple problem.
William F.
Feb 2018
5.0
Heating and Air Conditioning Service
Early January brought one the coldest beginning's to a new year on record in North Alabama. Temperatures were dropping into single digits, when we noticed that the heating system was literally shutting down as the temps dropped. We found A&A through Angie's list. They discovered that deadly carbon monoxide was leaking from the burners into the heating chamber. Over time, the floor separating the chambers had corroded away. A failsafe system that prevented the deadly gas from getting dispersed through out the house, shut the heater off. Because it was too late in the day to install a new unit, A&A arrived early the next morning, on New Years Eve, and installed the new unit in near record cold. Despite the cold A&A was friendly, courteous, and extremely professional. The 92 year old matriarch of our family was safe and warm in a matter of hours. Great company.
Yes, I recommend this pro
$600,000
Response from

"We appreciate your buisness and look forward to many years of serving you"

Gary G.
Jan 2018
5.0
Appliance Repair
Quick response to my call. Showed up earlier than expected and quickly diagnosed the problem. Part was ordered right away. Part came and was installed the following morning. Fridge is working like new.
Yes, I recommend this pro
Amy S.
Dec 2017
5.0
Appliance Repair
She did a great job diagnosing the problem, and advising based on cost to repair vs cost to replace. We chose repair and the oven has been great ever since!
Yes, I recommend this pro
Gia D.
Nov 2017
5.0
Appliance Repair, Heating and Air Conditioning Service
We needed a fast repair on a refrigerator. Kimberly came out within a few hours and had everything running! Will definitely call them again when we are looking for appliance repair.
Yes, I recommend this pro
Response from

"Thanks!"

Judith S.
Nov 2017
5.0
Appliance Repair, Heating and Air Conditioning Service
two visits required,, as a switch was determined in need of replacement, and needed to be ordered. Was efficient and professional. So pleased to see a female technician answer the call.
Yes, I recommend this pro
$9,500
Response from

"Thank you!"

Julie E.
Nov 2017
3.0
Appliance Repair
I was told parts were no longer available. And while the vent system worked before and as she poked around it, it wasn't after she left. A very high priced service call to be told 'tough luck'. She was late to the appointment, but did call to say she was behind. Seemed like a nice person, but I wouldn't call this company again.
Response from

"We are truly sorry you were not satisfied with our service. As I discussed with you prior to your Angie's List Big Deal purchase in the case of 30+ year old appliances, part availability is always a concern. Even though the vent was functioning while I was there and when I left, it does not surprise me that it now does not. Your stove had several knobs that were "worn" to the point they no longer functioned and that was one of the "iffy" ones while I pointing out to you while I was testing it. We try very hard to always be on time but unfortunately during your service appointment window there was a circumstance beyond our control. Again, we are sorry you were not satisfied, is there something we can "do" to satisfy you?"

G S.
Oct 2017
5.0
Appliance Repair
Great! Work was completed quickly and accurately. Very knowledgeable tech. I don't love having random people in my home for repairs, but she was really pleasant to work with. Will definitely use again.
Yes, I recommend this pro
$20,000
Response from

"Thank you for your business! You and your family were a pleasure to talk with while repairing your stove!"

Pamela V.
Sep 2017
5.0
Appliance Repair
It was determined that the control panel needed to be replaced (part cost ~ $300), so we decided not to pay for repair, and just bought a new dryer.
Yes, I recommend this pro
Barbara R.
Aug 2017
5.0
Appliance Repair, Heating and Air Conditioning Service
wonderful and very professional
Yes, I recommend this pro
Response from

"Thank you for your business and review!"

Showing 1-25 of 83

Licensing

Bonded
Insured
Licensed*

Trade License Number

2019040

Trade License Locale

Alabama

Trade License Authority

Alabama: HVAC

Trade License Expiration

12/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A & A Appliance and HVAC, LLC. is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 5:00 PM Tuesday: 7:00 AM - 5:00 PM Wednesday: 7:00 AM - 5:00 PM Thursday: 7:00 AM - 5:00 PM Friday: 7:00 AM - 5:00 PM Saturday: 7:00 AM - 12:00 PM Sunday: Closed
A & A Appliance and HVAC, LLC. accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, A & A Appliance and HVAC, LLC. offers free project estimates.
No, A & A Appliance and HVAC, LLC. does not offer eco-friendly accreditations.
Yes, A & A Appliance and HVAC, LLC. offers a 10% senior discount.
Yes, A & A Appliance and HVAC, LLC. offers emergency services.
Yes, A & A Appliance and HVAC, LLC. offers warranties.
A & A Appliance and HVAC, LLC. offers the following services: Refrigerators & Freezers-Repair & Service,Major Appliance Refinishing & Repair,Refrigerators & Freezers-Repair & Service,Air Conditioning Contractors & Systems

Contact Information

3220 Charity Ln, Hazel Green, AL 35750

Service Hours

Sunday:Closed
Monday:7:00 AM - 5:00 PM
Tuesday:7:00 AM - 5:00 PM
Wednesday:7:00 AM - 5:00 PM
Thursday:7:00 AM - 5:00 PM
Friday:7:00 AM - 5:00 PM
Saturday:7:00 AM - 12:00 PM
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