About us
Business highlights
59 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
4.615 Reviews
Showing 1-15 of 15 reviews
Patricia L.
08/2017
heating & air conditioning/hvac, plumbing
+ 0 moreHorrible , didn't try and find leak just said keep a out for water leaks
Description of Work: Fix leak from a pipe that they didn't even try and locate
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Steve C.
05/2017
plumbing
+ -1 moreGreat! shower was a simple fix. Whirlpool tub a little more involved. They had to track down a part and order it from Jacuzzi. Actually had to cut and remove an elbow joint that went through the side wall of the tub and connected to the circulating line. Everything worked out great and the whirlpool tub is back in use. This was all accomplished after another plumber had attempted to get the tub part over a period of several months. That company never got back in touch with me. That's when we contacted Jackson Gas and Electric.
Description of Work: (1) Shower faucet dripping (2) circulating line on jacuzzi tub leaking.
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Yes, I recommend this pro
$200
Robin S.
06/2015
electrician
+ -1 moreI called with some electric concerns. The woman on the phone said she would have someone call me in a week. OK, I can live with that. A week comes and goes and no phone call. So, I call again. He'll be here in the afternoon, I'll have him call. Didn't happen. I call the next day and ask, what gives? Then she bothers to tell me that they are over loaded with work. Why I wasn't told that for two weeks I will never understand. I called someone else.
Description of Work: Nothing
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Robin S.
06/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: It's been a week since I called, can't even get the electrician to call back. If you want work done in a timely fashion, it isn't these people.
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Steven B.
11/2014
heating & air conditioning/hvac
+ -1 moreI needed some one to come inspect my ventless gas fireplace before I closed on this house. He came out very professional and very prompt
Description of Work: I needed some one to come inspect my ventless gas fireplace before I closed on this house. He came out very professional and very prompt
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Yes, I recommend this pro
$125
Mark J.
06/2013
electrician
+ -1 moreBreakers were fine dryer needed heating element which was replaced by someone else.
Description of Work: Check breakers and dryer.
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Yes, I recommend this pro
$120
Kim D.
04/2013
plumbing, heating & air conditioning/hvac
+ 0 moreMy husband and I were in need of a new central heat and air unit as ours had bit the dust . We called Jackson Gas and Electric for an estimate . They came out and looked over the situation estimated approximate size unit we would need offering detailed explanations and differences of available units for our size house. I had done some research about the different units and knew that they had been forthright and honest with their answers to the various questions asked about the units. They were prompt in getting back to me with a price. We agreed upon a price and scheduled a time for installation. The installation date was 4/15/2013 for 8:00 AM. Two installers arrived promptly and immediately began work and worked diligently until approximately 3:00 PM. The installers were careful and respectful of property. Their efficiency and knowledge of their product was commensurate with their years of experience. My husband and I were very pleased with the end result and have had no problems with our new unit since installation. We would definitely recommend this company to friends and family and have in fact already recommended them to a friend that is also in need of a new unit.
Description of Work: I have no complaint with this company. They arrived promptly on the day of installation and immediately started to work installing a new central air and heat Helio heat pump. They were diligent and efficient in their work taking care to be respectful of property. The men were very knowledgable about the unit and their years of experience were well represented.
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Yes, I recommend this pro
$4,500
Barbara C.
01/2013
electrician, heating & air conditioning/hvac, plumbing
+ 1 moreI called to request service and had already purchased items to be installed. They responded within 1-2 days and completed the work within a couple of hours. Ours is an older house and things don't always go as planned since things tend to break or not fit like they should.
Description of Work: Installed new tub faucet and drain.
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Yes, I recommend this pro
$200
Thomas S.
06/2012
electrician, heating & air conditioning/hvac
+ 0 moreVery Pleased. Blower motor needed replacement They help me find a replacement motor at a lower price
Description of Work: Heat Pump not cooling , Blower fan replaced
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Yes, I recommend this pro
$375
George V.
06/2012
electrician
+ -1 moreIt went very well overall because they made my mother feel at ease about the task they were there to perform. They even got my mother to calm her nerves by just being friendly and courteous.
Description of Work: We had a storm blow our service pole down and Alabama Power wanted an licensed electrician to hook the breaker box back up to the wire coming from the main pole. Then the electrician connected the power back to the house. They were at the house a long time before the Alabama Power man arrived, so they cleaned up some of the storm damage while they waited. They were very professional and courteous throughout the whole process.
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Yes, I recommend this pro
$90
Jeff ..
06/2012
heating & air conditioning/hvac
+ -1 moreHe spent about 45 min checking stuff. He gave me his cell phone number and told me to call him when it shut down so he came right out when I called him. He found that it was an electrical problem and replaced the part. He wasn't trying to rip me off. Other companies wanted to take out the system and put another in.
Description of Work: Jackson Gas & Electrical Service for air conditioning repair.
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Yes, I recommend this pro
$180
liza M.
05/2012
plumbing
+ -1 moreThey are wonderful men. They get in here and fix it and do what they say they will do.
Description of Work: They have helped us with some plumbing issues for the past two years. Our house flooded 2 years ago and our insurance agency recommended them.
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Yes, I recommend this pro
Barbara C.
04/2012
electrician, plumbing
+ 0 moreThey come when they are supposed to. They are very dependable. They are very clean and neat. I have used them for years.
Description of Work: I use them for my plumbing needs.
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Yes, I recommend this pro
Sharon L.
03/2012
electrician, heating & air conditioning/hvac, plumbing
+ 1 moreThey are extremely dependable. We are very, very pleased with their work. We have never had a problem with them at all. We have used them a lot for the past few years. I would rate them highly. I would absolutely use them again in the future.
Description of Work: I used Jackson Gas & Electric Service Inc. The last time we had a sewage line issue at our complex and they had to do some plumbing work to correct the sewage line problem.
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Yes, I recommend this pro
Garlynda D T.
11/2009
heating & air conditioning/hvac, propane sales
+ 0 moreHer response was that she was leaving the messages on Mr. Bobby Jackson's desk and she couldn't do anything about it if he didn't call back. She said perhaps I should get another company to help me. MY COMMENTS ON THIS EXPERIENCE: Mr. Jackson did a good job when he arrived and the charge was reasonable. BUT, the fact that the receptionist and company made NO EFFORT WHATSOEVER to contact me as to the status of finishing the job, even to say they could not do the job, indicates there's a HUGE customer service problem, unless I was singled out for NON-RESPONSE. I felt that the receptionist was the obstacle. I don't know if the man was too busy, or if the receptionist did not let him know I called. In any case, NON-RESPONSE is NOT the way to treat customers, and I would be embarrassed to have that kind of track record. As of 12-05-09, the installations have been completed and resolved by Mr. Jackson. He has not billed me for the 2nd trip. I don’t know if my comments on here are the reason that he called back or not. I would use them again, but it's just the getting a response from them that is difficult.
Description of Work: I called the company needing installation of 2 propane space heaters and repair of a propane stove. The receptionist said the repairman was busy but would call back and discuss an installation date. Four or five days passed and I called again. This time the repairman, Mr. Bobby Jackson, did call back and we set up an appt for the following afternoon. Mr. Jackson fixed my propane stove settings and installed a new one I'd bought for the house next door. He spent some time on the propane connection for the space heater, but we decided to wait until I could get a piece of hardi-board for the floor and wall prior to installation to prevent fires, so we agreed he would come back a few days later to finish the installation. We did not name a date. He was working on another project elsewhere and I said I could wait a few days, but wanted to get the heater installed before we had cold weather, because that was the only source of heat for my brother's house and he has children. Mr. Jackson's work and professionalism was outstanding, and the cost was reasonable. The problem was that I couldn't get anyone from that company to call me back after that to finish the installation, although I called at least 4 times over a period of 2 weeks and was told they would leave him a message. Finally, on my last call, I asked to speak with the manager. The same lady who is the only receptionist said SHE was the manager.
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Yes, I recommend this pro
$110
Contact information
206 First Ave, Dothan, AL 36301
www.jacksongas.netService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical,
Propane Sales Services,
Drain Pipe Installation,
Excavating
FAQ
Jackson Gas & Electric Service Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: Closed
Jackson Gas & Electric Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jackson Gas & Electric Service Inc offers free project estimates.
No, Jackson Gas & Electric Service Inc does not offer eco-friendly accreditations.
No, Jackson Gas & Electric Service Inc does not offer a senior discount.
Yes, Jackson Gas & Electric Service Inc offers emergency services.
No, Jackson Gas & Electric Service Inc does not offer warranties.
Jackson Gas & Electric Service Inc offers the following services: Residential and commercial conditioning, heating, electrical, plumbing, wiring, backhoe service, sewer & water lines.
Contact information
206 First Ave, Dothan, AL 36301
www.jacksongas.netService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 4:00 PMSaturday:
Closed