BELL SOUTH

2.5(
2
)

Internet Service, Phone Service - Cellular

Reviews

2.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
3.0
professionalism
2.5
responsiveness
2.5
punctuality
2.5
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Showing 1-2 of 2 reviews
Carlton W.
04/2013
1.0
internet service
  + -1 more
I called tech support due to an unusually large number of emails showing up in my Inbox that were not even addressed to me. The tech wanted to take control of my computer to fix the problem. I told her the problem was not my computer. The problem was AT&T mail server. She took control of my computer and made several changes that caused the computer to freeze. Then she said, "Your computer is too old for me to help you," and hung up.
Description of Work: I have been a subscriber to DSL Extreme 6 MBs for 10 years. The company is no longer called BellSouth as AT&T purchased them. The speed has slowed to less than 4 MBs. Technicians are not trained. One told me to delete my registry and reboot my computer. Tech personnel ask to take over your computer to repair it. DO NOT LET them do this. They make changes that cause you to have to restore your whole system. And they locked me out of my home page and mail.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert A.
03/2012
4.0
internet service
  + -1 more
I am satisfied with Bell South. I give them a B overall. They are average.
Description of Work: They are my internet provider.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro

    Contact information

    1012 1ST ST N, Alabaster, AL 35007

    Licensing

    State Contractor License Requirements

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    *Contact business to see additional licenses.

    Service Categories

    Internet Service,
    Phone Service - Cellular

    FAQ

    BELL SOUTH is currently rated 2.5 overall out of 5.
    No, BELL SOUTH does not offer free project estimates.
    No, BELL SOUTH does not offer eco-friendly accreditations.
    No, BELL SOUTH does not offer a senior discount.
    No, BELL SOUTH does not offer emergency services.
    No, BELL SOUTH does not offer warranties.

    Contact information

    1012 1ST ST N, Alabaster, AL 35007