Earhart Roofing Company Inc

It had been a fairly dry summer this year but as soon as we got our first real dumping of rain my roof began to leak in a few places. I called Earhart to patch the roof. To his credit, he told me over the phone it would cost me $300 which I agreed to If I could get the water to stop pouring into the house. When the guys showed up, this is how it went from start to finish: The guys get out and greet me, courteous fellows, and went up on the roof. I follow them. They look around and tell me that THEY WILL NOT BE ABLE TO PATCH THE ROOF (which as you will recall was my main objective that day) because it was damaged in too many areas and will need to be totally replaced. He told almost verbatim: "Don't worry, I will write this up as an estimate and you will not be charged for this service call since we did nothing." They then left. A total of about 15 minutes from start to finish. The rain poured off and on (and into my house) for a week as I waited for the estimate. Finally I called and inquired about it and they did send it. It was high and I got a few more estimates and went with Premier Roofing who was $2000.00 cheaper and highly rated on Angie's List. (I'll be reviewing them when the job is done). I initially disregarded the bill from Earhart when I first received it in the mail thinking it was some mistake, but when I received a collection call I explained to them the situation almost exactly as was explained here whereupon I was told: "I told you it would be $300 when you called for service work" I responded: "They did no work!" I was then told about the cost of fuel and man hours etc. About them having to leave another job (in the pouring rain mind you) to make the call. I paid them, but I feel that the way I was handled was dishonest. If the men on the 'job site' could not level that what they had done should be considered work worthy of the pay then what am I paying for? Judge for yourself, I've been wrong before. This is in fact how I was handled.

It was great from start to finish - very responsive, professional and friendly company to deal with. I got bids from four roofing companies and chose Earhart based on a variety of reasons, one of which was their reviews on Angie's List. Pricewise they were on the upper end, but not the most expensive. Mike let me take home as many sample shingle boards as I wanted and gave advice on which would work best with my house colors. It's difficult to tell from a small shingle board what it will look like covering an entire roof - Mike thought my initial choice wasn't the best, so he gave me the address of a home that had those shingles - I did a drive by and he was so correct, it would not have been a good choice for me. The job was done in two days and the crew cleaned up everything when they were done - no muss or fuss. They billed me after being sure that everything was done to my satisfaction. Excellent experience working with Earhart and I would not hesitate to recommend them.

I selected this company because of the reviews I read on your website and they did work for my sister after last year's windstorm. She was very pleased with the work they did, their responsiveness and professionalism. This all started due to a leak at the front of my (mobile) home, which caused damage to the ceiling. I had a torch down done by another provider, which stopped the leak, and was informed the overall condition of the roof was very poor. I was told not to let anyone walk on the roof it was so bad. I forget the exact date I contacted Earhart. My information was taken and I had a proposal a little over a week later . Work started a few days after my acceptance. The crew arrived at 8am at my home. They worked steadily from the time they started and finished the job around 2pm. The foreman diid speak to me because the vent above the water heater was apparently not anchored properly and there was some rot. He said I would need to have a plumber fix that. I appreciated his letting me know about this problem. He also took a moment to answer a question about maintenance, specifically snow removal. I am very happy with the overall experience with this company. I would contact them again for any roof work I would need done.

I called Earhart roofing to find and repair a leak in my roof. I was told that $300 would get me 2 guys on my roof working for an hour. The workers came and were curteous but they were in a hurry. They were at my house for about 20 minutes total. They said they found a small hole in the caulking around my chimney and recaulked that area and said that it should be okay, they also advised that my roof was in great shape. They didn't come into my house afterwards to check to see if the leak had stopped which surprised me, again they were in a hurry. At the next big rain the leak reappeared at the exact same spot. I called Earhart roofing to see if they would come to re-check their work. I was told that I would have to pay $300 again. I could understand this if they had given a good effort the first time around but they did not. Earhart roofing does not stand behind their work and they seem more interested in moving on to the next job and next dollar than in doing a good job for their customers.

I had the topper blow off the pipe from my old furnace in a wind storm. The pipe is plugged at the bottom and not used by my new furnace. I called Earhart Roofing and explained what happened and I was worried that water might be getting into the pipe with no where to go. In a couple hours I got a call from the owner, he told me they had a $300 minimum and that would replace the topper, but for a bit more they could cut off the old pipe and cover the hole with metal and then new shingles. I chose that route as I don't want to worry about the top blowing off again, seems to happen to a couple houses on my street every year, lots of wind. Two workers showed up the next morning to see what color shingles I had. They went to buy matching shingles and returned quickly. They got to work quickly and even replaced shingles that had blown off in a previous storm. They were done and gone before I knew it. They cleaned up after themselves and were very courteous. I will use them again if I need roofing services.

Earhart Roofing was contracted to remove and replace the roof on my house and attached garage. The crew arrived on time. They were very courteous and professional. After taking off the old roofs they pointed out areas that needed to be addressed prior to application of the new roof. They found that the garage roof underlayment did not need to be completely removed thus saving me a considerable amount of money. They also installed baffles to facilitate airflow which the previous roofer had not done. I had done some research on the quality of materials needed and found that they provide only top of the line products. The day was extremely hot but the crew did not slack off and worked at a steady pace throughout the day. The only break they took was for lunch which was at a logical place to stop. As a homeowner I was very impressed with their work ethic and insisted on providing water and refreshment throughout the hot day. I had to throw the water up to them as they did not want to stop work to come and get it. The crew was friendly, clean-up was thorough and they left out yard as clean as it was when they arrived. All in all i am completely satisfied with the quality of work and the reasonable price and their honesty in not doing unnecessary work. I highly recommend Earhart Roofing, especially for hot roof systems. I would definitely contract them again.

Mike, Becky, and Regina were great. Very responsive and forthcoming. Very nice work!

Took a bit longer that expected to get is scheduled but they did a good job. Nice clean up and roof looks good.

The tear off crew did super. The hot mop crew dripped some tar on the deck but they came back and got it off. The were even willing to replace the boards if necessary.They cleaned up the yard and searched for any nails or staples. Overall, an A rating.

I was really impressed with the tear off crew(who did most of the construction part of the job) and the installation crew(who put down the shingles and did the finish work). They were on time and ready to work each day. Everyone seemed to know their job-no yelling back and forth-no standing around watching the other guys work-just production!! They cleaned-up very well including placing plastic around the house and using a roller magnet at the end of the job to pick-up any nails and staples. I am delighted with the result!!!

On time, professional, not intrusive

very professional and hard working. Showed up on time, communicated well with me the customer.

VERY good service. We had a bad wind storm shortly after install, and Earhart was very responsive in coming out to repair some very small damage. a few nails here and there in the lawn, but all in all very satisfied and would recommend.

I just want to say that I appreciate Earhart's recommendation that I try improved insulation before considering a new roof. I have had an ice dam/interior leaking problem for a few winters now, and one local roofer recently recommended a complicated new roof for about $22,000 without spending too much time examining my existing roof (which is covered with snow) and crawl space. I found Earhart on Angie's List to get a second opinion and their representative did a much more thorough study of my problem and suggested I call Alas.Co (also on Angie's List) and see about improved insulation rather than a whole new roof. The insulation job has just been completed and if this solves my problem I have Earhart to thank for saving me a ton of money and leading me to a more sensible solution.

Contrary to other roofing contractors, Earhart picked up the phone every time I called. I explained that I had a roof leak every time t rained and was windy. We had a small window of opportunity to inspect and repair the roof since the Chinook winds had just melted all the snow. They came early the next day as scheduled and fixed the problem in less than 20 minutes. All that was needed was to replace the caulking on windows in the roof and around the chimney. I'm happy that it was a cheap fix. A previous contractor had suggested I needed to replace the entire roof!

They were overwhelmed with calls from people with the same damage from the storm, but were honest with their answer that it would take a few days to get to us as they worked down their list of calls. They showed up approximately when they said they would, did the work quickly and cleanly, and were polite and professional.

After the other companies didn't respond, I was pleased that they worked me in in a timely fashion considering the windstorm here that affected so many roofs. They were courteous and professional, and they got the job done. I have not been on the roof to inspect (of course) but have seen it from the street. It looks good.

Called three Angie's List roofing contractors. Earhart was the only one that could offer to come out in less than a month to fix. $300 was steep, but since they would come and repair it in a timely fashion, worth the price. (note: there was a huge amount of roofing repair going on in Anchorage at that time due to the Sept wind storms.) 2 workmen arrived after a call and spent 15-20 minutes re-nailing ridge vent and chalking nail holes. Friendly and professional. A week or so later after looking up in the attic, I noticed light coming from nail holes around the re-nailed roof vent (probably hard to see all the holes initially). Called Earhart and another 2 workmen arrived in a day or two. They worked with me until no light could be seen from the attic. Again professional and friendly service. The only thing that happened after that was another bill arrived for $200. Called about it and was told that it was a mistake and to ignore it. Overall very satisfied with the the prompt service and the workmen even with the rather high price, but again that was due to the high demand at that time.

Company was responsive and able to come out the same day I called. Phone staff was helpful. Crew arrived and was able to include me in the inspection to help me better understand my roof. Found the source of the leak and sealed it with calking. Minimum call out charge was $300. A bit expensive for what was done, but worth it for the quick response time from initial call.

Because of this winter's heavy snowfall we developed leaks in our roof and ice dams along the edges. This was in February. We called Earhart roofing to see if they could advise us about the leak. They suggested shoveling the roof and applying ice melt which we did and it stopped the leak. Our roof was old, so we asked for an estimate to replace the roof. We also contacted two other roofers to get estimates. Earhart responded by the next day with an estimate that ended up being less than the other two but offered a better quality roof. We scheduled the roof to be installed when the snow melted. Right before they were to come out we received a call telling us that there was an error on the estimate. The estimate stated that they would put the ice and water shield all the way up the roof. They explained that with our pitch it wasn't necessary and we only needed 6 feet of the shield. We approved the change, it made sense. They came out and installed the roof quickly and efficiently. When they were almost finishing my husband realized that something was missing that was supposed to be there, I believe it is call the "edge metal". We called their attention to it and they said our roof didn't need it, it shouldn't have been on the estimate. But it was on the estimate and it was something we wanted and did actually need. After the workers called the office to explain, they apologized and said they would make sure it was put on. The roof is done, it looks great, they cleaned up the yard completely. Workers were polite and conscientious. The price was right, we even received a senior discount! The mix-up with the estimate was, I believe, due to the bad winter causing them an abundance of estimate paperwork. It was unfortunate, but they made it good. I would suggest that if you get an estimate during a busy season, or any other time, make sure you go over it with the business to confirm that all is correct. We received our estimate by email and didn't talk it over it with them. That was our error. They are very friendly people, had to drag my husband out of the office after we went to pay for our roof.

I had been plagued with a leaking roof for eight years. One company (no longer in business) charged me an arm and leg and did nothing to fix the problem. The owner, Frank, of Earhart Roofing, sent an employ the check. He spent and hour and fixed the problem. NO Charge! The next year I had them re-roof. On time, courteous, and a super job. They stand behind their work and were a pleasure to do business with.

I went with a different company solely due to timing of availability.

They were wonderful and I would recommend them without reservation.

If they were too busy and a bit confused to give an estimate, we would be hesitant to use them for 10,000-20,000 in a roof on a four plex. 2 weeks for a response on a request for an estimate makes us believe there would be a longer turn around during a disagreement or construction concern.

They were very patient with us while we were choosing the roof color. Once they began work, they worked quickly and professionally. We were very pleased with all areas of their work.