Angie's List is now Angi. Learn more
Compare quotes from top phone companies

Get matched with top phone companies in Nashville, TN

There are 6 highly-rated local phone companies.

Recent Phone Company Reviews in Nashville

  • AT&T
    1.0
    Our bundled Uverse, Internet and Landline service was out for 3 weeks for the last billing period, and 1 week for the prior one. We called every day of the 3 weeks to get an exterior tech & no one came. Finally, the guy came and fixed one of 2 wires which was wired wrong in a big box a mile away. He said that with the area outages, AT&T doesn't send someone to our house (like they used to). When each area outage would get fixed, when we'd call in, they'd say it was fixed. No, it's not! This happened repeatedly. So no one ever checked OUR wiring, as they assumed when some nearby area's outage was fixed, then ours was fixed. NO-O-O. We spent over 22.5 hours on the phone about it. In the last week of our outage, the reps said right off the bat to call them when it is back on & that they would credit us for it. So we called today for the credits; same horrid runaround, 4 reps total; 2 incomprehensible Hispanics played games, asking questions over and over; one "couldn't find our account"; "can't do anything"; "needs approval", but doesn't go to get it; staving off doing anything about it; giving the silent treatment - wouldn't answer questions; & hanging on the landline, wouldn't talk. So while on the line with the silent treatment "Doris", I called AT&T on my cell, got this great English speaking guy. Said he knows about this, he's been through it; it took 40 more minutes to process all of the credits while I waited. "Doris" was still on the landline, saying something now & then - like "needs approval"; "you can't get much", so I'd ask, "Are you getting the approval?". I never got a yes or no. She hung on & Johnathan got me the credits. Her deal must've been to waste all afternoon on the phone. Because that's what many of them do. I don't believe that they record the calls because Doris (can that be a Hispanic's name?) clearly was dragging out her hourly pay until you go crazy with this circular conversation, knowing that if you hang up, you have to start all over again with somebody who should not have this job
    Robin R.
  • VERIZON WIRELESS
    5.0
    We love their phone and internet service. We've used them for 12 years. We just signed up for their home phone service. They are courteous and dependable. The service is dependable. Their prices are comparable. They provide wireless home phone service for only $20 and we don't think you can beat that
    MICHAEL C.
  • TDS
    4.0
    He came out and explained what the problem is. It's something that's similar to everybody's service I guess. What made us go with TDS was because they were a little cheaper and their billing was more consistent than other providers. With the other service provider each month the bill would just keep skylarking and in the end their service people couldn't find out why I had to pay that amount. One month I was paying $120 and the following month I paid $200. We might not get all the channels that we would normally want with TDS. The price is pretty consistent for what we signed up. The price varies if we use the phone service for information
    Marvin S.
  • Comcast Sterling Heights
    1.0
    Installation was done on time and had problems for weeks afterwards. I have 5 televisions and 3 of the five took weeks for Comcast to finally fix but the central home DVR still only works on 2 of the 5 televisions. Continuous calls for technical service took days and hours to try and resolve any problems. Often after being on hold for 30 minutes the line would disconnect and no return call to me. I have been waiting since February 12, 2014 for a credit in the amount of over $200.00 for Xfinity Home Security which I have never had and each time I'm told by representative that the credit has to be approved by the Xfinity Home Department which they have no control over, however I am expected to pay my entire bill each month. As of my most recent bill they continue to bill me for Xfinity Home. I would think that if they haven't been able to issue the credit they could at lest quit billing me for a service that was never installed at our home. I am at the point that I think the only resolution is to cancel Comcast and either go with Direct TV and AT&T. I would never recommend Comcast unless somehow they empower their call center representatives with at least the ability to remove a service from a customers profile and a call center representative supervisor empowered to issue a credit since they must in this day in age be able to determine what services they have installed at a customer location. I am tired of calling Comcast call center for help and being on hold usually for up to 30 minutes only to have a representative answer my call, collect information from me and say I need to put you on hold and check your account and then be on hold for another 20 to 30 minutes only to have my call disconnected. I have asked them if we get disconnected please call me back and am told they can only receive calls can't make outgoing calls. In addition I have asked them to send my a ticket number of our call and again told they have no ability to send emails only take calls. SOMETHING IS DRASTICALLY WRONG WITH THIS SYSTEM. I am 70 years old, and spent over 40 years working with computers and interfacing with customers. I can honestly say Comcast is the worst cable provider I have ever dealt with
    Russell F.
See all 6 highly rated companies in Nashville
Join Angi now

    phone companies in Nashville

    Companies below are listed in alphabetical order.

    To view top rated service providers along with reviews & ratings, Join Angi now!