Sahara Dry Basement is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
When all things are equal, I prefer selecting a small, family business over all others. But things were far from equal when I chose Sahara Dry Basement over two other larger businesses to fix my wet basement. Sahara Dryâ s proposal had them doing more than the others and for less money. A recent snow melt followed by several days of heavy rain had ground water leaking through my basement walls and bubbling up from the floor where a previous owner had drilled some holes. Sahara Dryâ s owner, Jeff Smoot, and representatives from two other companies specializing in fixing wet basements come to my property, look over my situation, and write up the solution. All three pretty much proposed the same solution which included an installation of a French drain. But only Sahara Dry offered to do the entire perimeter, drilling behind the small space between the wall and my two furnaces and two water heaters. (Itâ s a duplex.) The other companies wanted to dig in front of my furnaces and water heaters. Not Sahara Dry who did the extra, hard work of drilling behind these obstacles to provide me with a complete solution rather than an easy solution. The other companies wanted me to arrange to have the water heaters moved out of the way. Not Sahara Dry who took care of that. One company said my adjacent crawl space was fine; the other did not even offer to look at the space. Not Sahara Dry who took the time to investigate and offer a proposal for a total fix of my problem. Working with Jeffâ s sons, Keenan and Aidan, was a pleasure. They really know their stuff and worked hard alongside their crew members. Itâ s a real drag to have to deal with a wet basement. Working with Sahara Dry Basement made it as enjoyable as possible. And now I am no longer afraid of any forecast for rain.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$9,500
Contact information
274 Crushed Apple Drive, Martinsburg, WV 25403
Service hours
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Service Categories
basement waterproofer
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Sahara Dry Basement accepts the following forms of payment: CreditCard