Callen Construction Inc

It went GREAT!

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Great. Very high quality.

Great.

Done right and on time

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JOHN BRANNON WAS EXCELLENT TO WORK WITH. AT OUR FIRST MEETING, IT WAS OBVIOUS THAT HE WAS VERY KNOWLEDGEABLE ABOUT HIS FIELD. HE MADE HELPFUL SUGGESTIONS REGARDING AVAILABLE MATERIALS THAT WOULD BEST MEET OUR NEEDS. ALL MEMBERS OF THE VARIOUS WORK CREWS WERE ALWAYS VERY PROFESSIONAL AND POLITE. THEY WOULD ALWAYS EXPLAIN WHAT THEY WERE DOING AND ANY PROBLEMS ENCOUNTERED. THEY WILL BE OUR FIRST CHOICE FOR ALL FUTURE CONSTRUCTION AND REMODELING.

EVERYTHING WAS EXCELLENT. THEY ARE MADE TO ORDER WINDOWS AND PATIO DOOR. THIS HOME IS 25 YEARS OLD AND I COULD NOT BE MORE SATISFIED WITH THINGS FROM BEGINNING TO END. THEY ARE A LITTLE MORE EXPENSIVE BUT DEFINITELY WORTH THE COST. THEY WERE BETTER THAN ANY OTHER COMPANY SAMPLES THAT I HAD LOOKED AT. I ALSO HAVE A LIFETIME WARRANTY WITH THESE, WHICH IS TRANSFERABLE TO THE NEXT HOMEOWNER (1 TIME ONLY). THIS WAS JUST FANTASTIC, FROM BEGINNING TO END THEY FOLLOWED THE PROJECT THROUGH. THE SALESMAN CAME TO MAKE SURE EVERYTHING WAS DONE RIGHT. YOU CAN'T DO ANY BETTER THAN WHAT THEY DID.

CALLED 5/5/05 CALLEN CONSTRUCTION AND SPOKE W/ DAVE TO GET A QUOTE FOR GUTTER TOPPERS. SINCE OUR HOME IS STARTING CONSTRUCTION, I ASKED IF I COULD GET A GENERAL QUOTE BASED UPON THE MEASUREMENTS THAT MY GEN. CONTRACTOR AND 2 OTHER GUTTER COMPANIES GAVE ME GAVE ME OFF OF THE PLANS. HE WAS RUDE AND CUT ME OFF BEFORE I COULD COMPLETE MY SENTENCES. HE WAS VERY RELUCTANT TO ANSWER ANY QUESTIONS. I WROTE A COMPLAINT TO THE GUTTER TOPPER COMPANY AS WELL AS CALLED CORPORATE TO ASK FOR OTHER DEALERS IN THE AREA AND EXPLAIN HOW RUDE HE WAS. I GOT 2 PHONE CALLS TODAY FROM DAVE APOLOGIZING TO ME ''IF I WAS RUDE TO YOU''. I EXPLAINED THAT HE WAS RUDE, HE CUT ME OFF AND I ACCEPTED HIS APOLOGY. ''WE'RE HAVING PHONE TROUBLES''. HE DID NOT HANG UP ON ME, HE VERBALLY CUT ME OFF MANY TIMES. HE CALLED AGAIN 15 MIN LATER ''MY BOSS ASKED ME TO CALL AND SEE IF YOU STILL WANTED A QUOTE OFF YOUR PLANS AND I APOLOGIZE AGAIN IF YOU THINK I WAS RUDE''. NO THANK YOU. WOULD NOT DEAL WITH THEM OR GIVE THEM ANY BUSI

THEY DID A GOOD JOB!! THEY WILL TO WORK WITH ME ON EVERYTHING. GREAT CUSTOMER SERVICE. THEY WENT ABOVE AND BEYOND.

THIS IS THE 2ND TIME WE HAVE HAD CALLEN CONSTRUCTION. THEY ALL THE EMPLOYEES ARE ALL VERY PERSONABLE. THE WORKERS WERE EFFICIENT AND CLEANED UP ALL OF THE MESS. THEY EVEN CLOSED THE GATES TO OUR YARD WHEN THEY FINISHED AND RETIED SOME CHRISTMAS DECORATIONS. THEY WENT ABOVE AND BEYOND THE CALL OF DUTY.

THEY WERE ONE MONTH AHEAD OF THE PROMISED DATE. THE WORKMANSHIP WAS VERY PROFESSIONAL. THE CREW CLEANED UP AT THE END OF THE WORKDAY. THE SALES PERSON, TOM, ALSO CHECKED UP ON THE PROGRESS REGULARLY AND PROMPTLY RESPONDED TO OUR QUESTIONS.

THEY STARTED THE JOB ON TIME. GOT OFF TO A ROCKY START DUE TO THE LACK OF A DUMSTER,CAUSING A BIG MESS AT FIRST, BUT THEY CLEANED UP AS SOON AS IT ARRIVED. THEY RAN INTO A FEW PROBLEMS WITH ROTTED WOOD AROUND WINDOWS, SO AN ADDED COST WAS INCURRED. EVERYONE WAS POLITE AND ANSWERED WHATEVER QUESTIONS I HAD. WHEN THE JOB WAS DONE, THE TRIM AND CAULKING JOB WAS VERY VERY BAD. I CALLED THE SALESMAN, JOHN BRANNON, ABOUT MY UNHAPPINESS WITH THE FINISHED PRODUCT AND HE QUICKLY RESPONDED. HE TOOK PICTURES OF THE WORK AND A CREW WAS SENT OUT TO REDO ALL THE TRIM AND RECAULK TO MY SATISFACTION. EVEN THOUGH THERE WERE A COUPLE OF PROBLEMS, I AM HAPPY WITH THEIR WORK. I WAS ESPECIALLY IMPRESSED WITH THE QUICK RESPONSE TO ALL OF MY PHONE CALLS AND PROBLEMS BY THE SALESMAN JOHN. HE WASTED NO TIME FIXING ANY ISSUES I HAD WITH ANYTHING. HE EVEN REDUCED THE PRICE OF REPLACING THE ROTTED WOOD BY A CONSIDERABLE AMOUNT DUE TO THE INCONVENIENCE WITH THE TRIM. IF USING CALLEN ASK FOR JOHN BRANNON.

ALL WORK WAS PERFORMED BY SUB-CONTRACTORS, SOME DAYS THEY WOULD WORK AND SOME THEY WOULDN'T. IT TOOK 3 RETURN VISITS TO REPAIR BAD WORK AND MISTAKES. TRIM WAS COMING OFF 2 DAYS AFTER BEING PLACED. WORK WAS NOT STARTED ON TIME OR COMPLETED ON TIME. PHONE CALLS TOOK UP TO 10 DAYS TO RETURN. IF YOU DEAL WITH THIS COMPANY, GET EVERYTHING IN WRITING WITH PENALTIES FOR NOT FOLLOWING THROUGH. VERBAL PROMISES & STATEMENTS MEAN NOTHING TO THEM. THE PROFIT, NOT THE CUSTOMER IS THEIR ONLY CONCERN. THE ONLY THING DONE IN A TIMELY MANNER WAS SENDING OUT THE BILL. I WILL NEVER USE THEM AGAIN.

THE OWNER DIDN'T TELL US THERE WOULD BE ANY ADD-ON CHARGES. HIS ORIGINAL CONTRACT SPECIFIED "LABOR AND MATERIALS", BUT AFTER THE WORK WAS DONE HE SAID THERE WAS AN "ADD ON" CHARGE OF $360 FOR CEDAR USED IN THE JOB. HE ALSO FORGOT TO ORDER THE POLE TO OPEN AND CLOSE THE VENTS, SO WE HAD TO CALL 3 TIMES TO FINALLY GET IT. THE CARPENTERS WERE POLITE, DID FINE WORK, GOOD CLEANUP AND WE'D USE THEM AGAIN IF THEY HAD A DIFFERENT PERSON DOING ESTIMATES AND MANAGING THE JOB.

IT TOOK OVER 6 MONTHS GET AN ESTIMATE. I WASN'T IMPRESSED. I MAY HOWEVER CONSIDER HIRING THEM IN THE FUTURE. THERE ARE NOT A LOT OF CHOICES FOR THE KIND OF DOOR I'M LOOKING FOR.

THEY WERE ON TIME AND THE WORK WAS NEAT. THEY WERE THERE RIGHT WHEN THEY SAID THEY WOULD BE. WHEN ONE LITTLE MISTAKE OCCURRED, THEY FIXED IT IMMEDIATELY.

I WOULD HIGHLY RECOMMEND THEM THEY DID A VERY NICE JOB!

THEY DID GOOD WORK AND CORRECTED ANY ERRORS I FOUND WITHOUT COMPLAINT. IT WAS A BIT DIFFICULT TO RESCHEDULE RETURN DATES AS QUICKLY AS I WOULD HAVE LIKED, BUT ALL OTHER ASPECTS OF THE EXPERIENCE WERE POSITIVE.

TERRIFIC WORK, COMPLETED WHEN PROMISED. CREW WAS NEAT, PROFESSIONAL, PUNCTUAL, AND CLEANED UP. A PLEASURE TO WORK WITH.

CALLED COMPANY TWICE - NO RESPONSE AT ALL.

I''VE HAD TWO APPOINTMENTS WITH THEM AND THEY SHOWED UP ON THE DOT. I WANTED NEW GUTTER EXTENSIONS AND THEY REPLACED THEM FOR A MINIMAL CHARGE. THEY WERE CONCERNED ABOUT WHAT I WANTED AND DIDN''T TRY TO TALK ME INTO ANYTHING. THE INSTALLERS WERE POLITE, PROFESSIONAL AND FRIENDLY.

THE GUYS WERE REALLY NICE, THEY WERE ON TIME AND THEY DID GREAT WORK! VERY PERSONABLE AND THEY WERE ACCOMMODATING TO MY SCHEDULE. GREAT EXPERIENCE!

WONDERFUL, DID WHAT THEY SAID THEY WOULD DO