Mad City Windows & Baths

They did a great job and I would highly recommend them for your home needs! They certainly care about what the customer wants and accommodated my requests throughout the project and especially on installation day. I had flowers and ornamental bushes by the windows which are perfect after the install. The windows work great and are just what I expected. So nice to have maintenance free now and low-E energy protection with my early 90’s home. Back then they didn’t use the gas in the windows.

From the start mad city was great to work with. Our sales man went completely beyond his job. Every question that we had he was able to answer. He even bought pizza for us when we were done. The installation team was very friendly and did an awesome job at cleaning up. We didn't have to pick up even a nail.

They were fantastic! Very helpful over the phone with any questions. All the people that came to take measurements and give estimates were very kind and professional, not pushy. The guys that installed the windows were courteous and did an excellent job. Everyone made sure everything was explained well and that we were satisfied. I was very impressed with the professionalism everyone we worked with had. Definitely would work with Mad City Windows again!

Everything went great. Salesman and installers were 15 minutes early for the scheduled appointment.

I had 10 double hung windows to remove and install and the crew had it completed in less than a day. I was shocked on how quickly they were able to get the old window out and the new windows in. They sealed everything up properly and re-wrap all the trim in aluminum that looked better than before. The crew also made sure that the outside of the house was picked up like they had never been there. Very impressive! Also, I had purchased a patio door from them 5 years ago and I had noticed a moister problem. The crew called it in to report the issue and within minutes they were working on the correcting problem at no extra charge because of their fine warranty. That was a nice not having to worry about explain anything they just fixed it without hesitation.

Amazing. They did a fantastic job and I love the finished product.

Excellent customer service that started with Mario at the mall, Scott who came to the house to go over products, Adam the construction supervisor who was even early!! The workmanship was outstanding from both Jason and Aaron. They made sure drop clothes were down for the carpet and kept me informed during the process. They were done in one daY. There were inspectors that came during the course of the project to make sure everything was progressing as scheduled. I would definitely recommend Madison Bath. The pricing may be a bit more, but I am a firm believer that you get what you pay for. I love my new bath ❤️❤️❤️

I love the quality and being able to open the windows

2 day install and love the windows. made a huge difference in my house as far as heating goes

Very fast! Very happy with the work done.

They were very quick, respectful of my home and did an excellent job at completion.

After getting the scheduling issues fixed everything went wonderful. We love our new shower.

The window was replaced with with no residuals. Besides the new window, there was no evidence that they were even in or around our house. They did a wonderful job cleaning up any mess they may have made.

It went very well. The men who installed the windows worked efficiently, were courteous, and did a very nice job cleaning up - including leaving our front porch looking a lot neater than before they came.

Love the windows! Everything was completed in a timely manner. Very neat and respectful when working in my home. Above my expectations with the results. Love the windows!!

It went great. We had really knowledgeable workers to come install our windows. They were very courteous, kind and helpful. I would recommend mad city to anyone.

Went ok, some bumps in the road but turned out fine.

EXCELLENT. From salesman to quality assurance and everything in between, Mad City Windows was great. They weren't pushy in selling and presented options for lowering their price, as well as great financing options. Every person we came into contact with was professional, and made me and my wife feel like they truly cared about giving us the best experience possible. They were able to schedule us in a timely manner and were very easy to get in contact with in person, by phone, and by email. The instal crew was amazing; they were punctual, courteous, hard-working, and FAST! They cleaned up both inside the house and outside. The windows themselves are great quality, look fantastic, are easy to operate, and very efficient. We also received extra perks that we're truly unexpected and show again how much this company cares about keeping the customer happy. We will recommend this company to anyone seeking services they offer, and will certainly use them for ourselves in the future.

We were most disappointed with the installation process. We were encouraged to take a day off of from work and were promised the installation would be complete in one day. The majority of the installation was done in three days, but was not satisfactory, including all trim being installed without being stained. Screens were also installed incorrectly and were the wrong size. We've now had workers at our home on five different occasions trying to finish this "one day" job.

Price of windows were too high. The gift card sucked. You were to use a $60 gift card, a restaurant card but the only places in my area that would take the card were bars.

The process went well. It was accomplished in one day. There was a little delay, maybe an hour, because the subcontracted plumber was late. The two installers did a great job.

They did the work just fine, took them longer than expected but the work itself was good. However when they left, I had my brand new in the box unlocked Samsung S7Edge with head set, sim card, power supply stolen by either one of them or all of them. The phone was in a bedroom off the bathroom tucked away under a tv stand. They or he had to go into that room and look around and basically was casing the place.The phone was not visable unless they he was looking to steal. I called the Supervisor, owner, and office right away , Supervisor called me back said he would search the truck but did not believe me, I called the police and filed a report of THEFT. No one othet then them were in the house. The phone was in the bedroom before they got there, it was never touched by me and when they left it was gone. $800.00 value and when talked to the owner he basically said hes upset but its my word against his crew that say no way.

Excellent. Workmen were punctual, courteous and professional. The two men that had been working together for five years and their teamwork really showed and was impressive.

Very well from purchasing to installation

It went great. 2 guys, 4 hours, no mess and they look beautiful.