Mad City Windows & Baths

Wonderful very nice professional and clean

The sales pitch was too long. We like the product and the installers, Dan & Steve they were fantastic! Dan and Steve took the time to explain the installation process from beginning to end. They are assets to Mad City.

The professionalism Mad City Windows and their contractors have is second to none. I am very pleased with the outcome. I would recommend Mad City Windows to do anyone's next remodel project.

MadCity Windows & Baths was great. The whole process from start to finish was very simple and thorough for me. They came out to show their products and explain the process for each step of the way. They were up front with everything, and weren't pushing in making the sale. The install went smooth. The individuals that were on site were very respectful of the house, asked for opinions and input when needed, otherwise were very dutiful and timely. There weren't any surprises at any point. I highly recommend them for any updates you're looking to make.

WE had a great experience from the beginning to the end. Jeremy helped us determine the cost of our project. He was not pushy at all -- he just showed us all our options in each category and what would be compatible and we decided from there.... Our installers were very nice people! They explained the whole process as it would transpire throughout the day and then "went at it!" Then another person came over and had a final walk through that made sure we were pleased -- and we were!

not well - did not get what salesman said would be done. they have been back several times but still not satisfied. The windows are good - but the installation is very poor. Make sure you get absolutely everything in writing.

It was a great experience. All the way way from the salesman to the installer.

Personable salesman, great quality windows, timely installation...all went smoothly from beginning to end. We replaced 11 windows and are looking forward to the comfort and savings this winter. Thanks, Mad City!

We had an excellent experience with our sales person Rob. He was right on time with appt and stayed for quite awhile to make sure we were ok with what we wanted. He had knowledge on what Mad City Baths had available and worked with us with the selection. The install team also arrived at the time they said they would. They explained everything they were doing as the day went on and even ran into issues, but they resolved them quickly..Very impressed,

Great would buying windows from them in the future!!

This was an awesome experience!! We really enjoyed having Madcity Windows come into our house. The installers were very professional and yet fun to be around. You can just tell they knew what they were doing and it went so fast. We had all the windows in our house replaced and the old Windows were replaced before we knew it. Literally, we had 8 windows replaced with one to go in about one hour. Jim, the foreman, had 40 years experience with just installing windows. I am disabled now, but I used to build high end quality homes, and I am very impressed with their quality and skills. It was a pleasure. Oh and they followed up the next day, fixed an order mistake, and made sure we are happy. A++++ all l the way through the experience.

They stated they would be at our home by 8:30, and they were. It took them 4 hours to replace 10 windows. They did a great job, clean up afterwards was great! Would highly recommend

Very well done, professional, and on time. Great install and workmanship.

Just had Mad City Baths install two baths in our home in two days. WOW it was amazing!! The quality of work is superb. The installers were very polite and courteous. Took the time to answer any questions and concerns we had. Listened to us and gave us exactly what we wanted. I would highly recommend them for your remodeling needs. Tony Koscinski and Sue Athey

Excellent. The installation team came on time at 8 am and began work shortly thereafter. They put down painter's tarps in the areas that they were trafficking and were respectful of the spaces. The job was complete at 3:30 pm. They cleaned up well upon completion and the finished product looks really nice and operates very well. There were some funky aspects of the existing conditions like the available space for supply vent and the location of the window and the installers did a good job of working around those constraints and producing a good-looking, functional result. I give them 5's on everything except for the price. I'm not an expert on hiring contractors for work, but this seemed more expensive than what I expected. However, having completed some home improvement projects myself, I understand the value of getting it done in one day. I also believe that their product was of good construction and value. I did have some small issues with the project (they weren't substantial enough to affect my ratings, but may be important for others): 1. I wanted to spec the showerhead height during the proposal step, but I was advised to discuss with the installation team on the install day. Well, I was trying to work from home that day and forgot to do so. They did manage to raise the height of the showerhead above where it had been previously, but I wish I had been able to just say initially that I want the showerhead at __ inches off the floor. 2. There were some small dings in the ceiling drywall from installing the shower wall panels. These were very minor and nothing a teaspoon of vinyl putty and paint can't fix. Notes: Thanks to my own crummy caulk job from a couple years ago, some paint came up when removing the existing shower surround. This is reason for the pink paint seen on the left-hand side of the first picture.

The company sells an excellent product that was hands down a much better product. The installation crew was very professional and did and excellent job of wrapping all my windows and even finished wrapping my french door that I installed earlier this year. I plan to do an addition to my house next year so they will be back to add on to the existing windows.

Very neat, efficient. From the explanation and estimate to the great thoughtfulness and professionalism of the installing crew. Fairly large project completed in a little less than two days.

The workers arrived earlier than expected and finished earlier than expected. The workers were professional and answered all of my questions while completing the job. They even allowed me to take pictures throughout the project completion. There was one issue several weeks after and the company sent a staff person to my house the next day. I have now had the product for 6 months with no other issues. Besides the beautiful quality of the bath system, cleaning is a breeze!! I am extremely happy with my decision to have Mad City Windows complete this home improvement project and would highly recommend.

Horrible. The installer (1 of 2) was annoying using the term "yes mam, yes sir" in an extremely sarcastic way. He cracked a floor tile and first denied it then admitted to it but said it had hairline cracks anyway and added "I was told you would replace the floor anyway" Then he got rude and also threatened to walk off the job knowing we needed to move a parent in that week. We called 3 times and emailed twice. I spoke with 3 different people from Mad City about lowering the shower head wand so my mother and reach it. I have never to date received a call or email back even though she promised to get in touch with me asap. This has been going on for 3 weeks. Service after the sale seems nonexistent. The installer also was rushing so much (it was a Friday) he wouldn't allow us to decide where to put grab bars. He said he is on a time frame and he needs to know now even though he was there 2 hours longer and the grab bars could be installed anytime (even today) with no problems. Needless to say we are very unhappy. Mad City just emailed me telling me I need to give the reviews. I told him that its not a good idea at this point and I explained I am waiting for a call about the shower wand. he said he would look into it. That was 1 week ago.

It went great the installers were very polite and did a great job of installing our new windows. They insulated around the windows so w shouldn't have any draft.

It went very well. Great products and good service!

Mad City Windows did a fantastic job. They finished there work quicker than what was expected. They also cleaned everything up and brought someone back a couple days later to make sure everything was done right.

A subcontracted crew had questions when it came to installation time. A full-time crew was brought in and there was no problem. Mad City stayed after everything until we were satisfied!

Wonderful, the quality is so high. We are getting return in our investment on our newly purchased house.

Salesman prior to the one who had to come back out wrote up wrong king of wall covering. Then we had a reschedule which i had to reschedule my work time off. Wanted to reschedule again but i refused. Then was told by contractor afyer they took my old tub out we might want to go to menards to figure out what to do witb the gap between out tile floor and the tub. Thank god for Travis the field supervisor who came out to fix the problem.